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Hotel Hermitage -- Portoferraio

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Hotel Hermitage -- Portoferraio
Hotel Hermitage -- Portoferraio
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360 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Royal Tunbridge Wells, United Kingdom
Reviewed 15 November 2016 via mobile

Brilliant hotel with outstanding service and amazing food.Eyewateringly expensive but worth it! Given high room rates felt a bit miserly to have additional charge for tennis, golf and sailing. Had a great time. Even better if cleared seaweed from beach front more regularly and had fewer better golf holes rather than trying to squeeze in 9 holes. If you can...

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Helpful?
Thank MrJudgemental
DeFerrari, Direttore at Hotel Hermitage -- Portoferraio, responded to this review

Dear Judgemental, thank you so much for your comment! We’re very glad that you enjoy the atmosphere of our hotel and it's a big pleasure to have guests that appreciate our services which we continuously strive to improve. Thank you again for sharing your experience, and we look forward to serving you in the future as special guest. Best regards....

orange county
Reviewed 9 October 2016 via mobile

Don't Miss This Place !! Stunning 5 Star Hotel We were aboard The Crystal Symphony with our family of 8 and wished to have lunch and use the beach for the day I contacted the hotel a week prior to see if we could come and visit for the day The staff was so inviting and friendly the hotel is...

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Helpful?
Thank momofboomer
DeFerrari, Direttore at Hotel Hermitage -- Portoferraio, responded to this review

Dear momofboomer, Thank you so much for dedicating to Hotel Hermitage your nice words and sharing your experience with the broad audience of Tripadvisor. It is difficult sometimes to find the right words to express our happiness and gratitude for such a sincere message of appreciation. We may only assure our guests that our commitment in providing our guest an...

Italy
Reviewed 28 September 2016

I stayed only 1 night because was there for work but i wouldn t stay more nights. Staff very helpful but the junior suite that i booked was absolutely ridicolous. The door to entrance are complicated, too much if you closed the room and you drink some during your dinner. When they take us to the room, everything was close,...

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Helpful?
Thank bimbumbam2014
DeFerrari, Owner at Hotel Hermitage -- Portoferraio, responded to this review

Dear Guest, At Hotel Hermitage all the Junior Suites are seafront with bathroom eqquiped with Jacuzzi and all have a large terrace with a stunning view of the Biodola bay, with a sun lounge equipped with umbrella and sunbeds where you will be able to enjoy unforgettable sunsets in absolute privacy. We can definetly affirm that the review is posted...

Pittsburgh, Pennsylvania
Reviewed 25 September 2016

I traveled with my husband in early september for our honeymoon. Its a very nice hotel but we felt it was a better place for families with young children or older couples. We were probably the youngest couple(26 yo) without kids by at least 20 years while we were there. As others have noted- any purchases there can become very...

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Helpful?
Thank cols116
DeFerrari, Direttore at Hotel Hermitage -- Portoferraio, responded to this review

Dear Guest, Thank you for taking time to share this review with us. We are glad you enjoyed your stay, especially the service provided by our Staff. Your kind words have made their hard work worth the effort and motivate them to give their best to enhance our guests’ experience: please be assured that your notes will be shared with...

Reviewed 13 September 2016 via mobile

Very good! Amazing hotel and island! Enjoyed it very much! Friendly and helpfull staff. Nice food! Sliced chateaubriand at the table at diner ☺️. Only have one down point for this hotel and that's why I gave it 4 stars, tiny flies around the fruit at breakfast (this is a no go for a 5 star hotel). You should consider...

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Helpful?
Thank Niko V
DeFerrari, Direttore at Hotel Hermitage -- Portoferraio, responded to this review

Dear Niko, Thank you for taking time to share this detailed review with us. At Hotel Hermitage we take in great consideration all the feedback received in order to enhance our guests’ experience. Looking forward to welcoming you back at your next visit in Elba. The Manager Raffaella De Ferrari

Cape Town Central, South Africa
Reviewed 10 September 2016 via mobile

Travelled here for a week with my wife and daughter before heading to Florence. Exceptional service and venue Highly recommend the restaurant part of the hotel down on the beach. The Maitre D / or manager in this restaurant is a legend, from his preparation of caviar table side to his spiny lobster spaghetti table side he is fantastic with...

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1Thank kinetic46
DeFerrari, Direttore at Hotel Hermitage -- Portoferraio, responded to this review

Dear kinetic46, thank you for your comment! We’re very glad that you enjoy the atmosphere of our hotel and it's a big pleasure to have guests that appreciate our services which we continuously strive to improve. Thank you again for sharing your experience, and we look forward to serving you in the future as special guest. Best regards. The Manager...

Doylestown, Pennsylvania
Reviewed 6 September 2016

We LOVED this hotel. I think the guests who give it a poor review drink and eat on the property which will get very expensive. This hotel is on one of the nicest beaches on Elba - one of the few beaches that has sand instead of stones. The water is clear and beautiful. You're assigned chairs based on your...

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Helpful?
Thank JESSICA S
DeFerrari, Direttore at Hotel Hermitage -- Portoferraio, responded to this review

Dear Mrs Jessica, thank you so much for your comment! We’re very glad that you enjoy the atmosphere of our hotel and it's a big pleasure to have guests that appreciate our services which we continuously strive to improve. Thank you again for sharing your experience, and we look forward to serving you in the future as special guest. Best...

London, United Kingdom
Reviewed 2 September 2016 via mobile

I'll start with the positives - the service is great, food is brought out really quickly, everyone is really helpful. The hotel is located in the beautiful Biodino bay, the water is amazingly clear and it gets the sun pretty much all day long. It's only 15 minutes from Portoferraio. The room service is great - rooms cleaned morning and...

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Helpful?
Thank Plundy1
DeFerrari, Owner at Hotel Hermitage -- Portoferraio, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you appreciate our location and our services. While I wish you had a better experience in our Restaurant, during the high season we do serve in the Main Restaurant Hermitage up to 200 guests, we do understand that for some guest this can be...

London, United Kingdom
Reviewed 13 August 2016 via mobile

Beautiful location with amazing views. Lovely beach which is perfect for kids. Great facilities. Fantastic food especially the pastas. Very friendly staff who return year after year. Slightly old fashioned bedrooms. Overall a little gem of a place.

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Helpful?
Thank Glen d
DeFerrari, Direttore at Hotel Hermitage -- Portoferraio, responded to this review

Dear Mr Glen, Thank you so much for dedicating to Hotel Hermitage your nice words and sharing your experience with the broad audience of Tripadvisor. It is difficult sometimes to find the right words to express our happiness and gratitude for such a sincere message of appreciation. We may only assure our guests that our commitment in providing our guest...

Oxford, United Kingdom
Reviewed 27 July 2016 via mobile

We stayed at hotel hermitage in July 2016; our first time here and will definitely return. With 2 small kids the family room worked well and the facilities are excellent. Pools, beach with allocated beds and umbrellas, fantastic dining options and incredibly friendly staff. Mostly Italian clientele and some German; very few British which we loved, it was like holidaying...

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Helpful?
Thank Slim_Oxfordshire
DeFerrari, Direttore at Hotel Hermitage -- Portoferraio, responded to this review

Dear Mr Slim, thank you for your comment! We’re very glad that you enjoy the atmosphere of our hotel and it's a big pleasure to have guests that appreciate our services which we continuously strive to improve. Thank you again for sharing your experience, and we look forward to serving you in the future as special guest. Best regards. The...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting

Additional Information about Hotel Hermitage -- Portoferraio

Address: 57037 Biodola, Portoferraio, Elba Island, Italy
Region: Italy > Tuscany > Province of Livorno > Elba Island > Portoferraio > Biodola
Price Range: $271 - $886 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Hermitage -- Portoferraio 5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hotel Hermitage Portoferraio
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hermitage -- Portoferraio staff and other travellers.
6 questions
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Questions? Get answers from Hotel Hermitage -- Portoferraio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View Room is a must!”
 of 5 bubbles Flight713, 26 Jul 2016 | Read review
“Choose a room with view!”
 of 5 bubbles MariaMM49, 18 Jul 2016 | Read review
“Sea view to enjoy memorable sunsets”
 of 5 bubbles Giovanni141967, 27 Jun 2016 | Read review
“Seaview rooms have a great view on Biodola Bay.”
 of 5 bubbles FB-Bear, 31 May 2016 | Read review
“Just talk to the wonderful staff on reception, what they dont know is not worth knowing!”
 of 5 bubbles TessH596, 15 Sep 2015 | Read review
5 of 5