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Hilton Garden Inn Plymouth

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Hilton Garden Inn Plymouth
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699 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Plymouth
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Showing 676: English reviews
Massachusetts
Reviewed 4 weeks ago

Stayed at this Hotel again We had another quiet comfortable stay Room was just renovated the new blinds are perfect you could shut them in the middle of the day and would feel like night.The staff at this hotel are friendly and at breakfast they are extremely helpful and nice Im handicap and they go out of there way to...

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Helpful?
Thank dlb1969db
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Hello Dlb1969db, I appreciate you taking the time to give our property a detailed review. I am so pleased to see that our teams dedication to guest satisfaction and creating a welcoming environment to all of our guest is being reflected in your review. We are also so happy you enjoyed the newly renovated rooms and their very effective black-out...

MA
Reviewed 15 February 2017 via mobile

Visited with my family. Nice accommodations. The room was a good size, clean and the mattresses were comfortable. The pool was undergoing renovations but we were able to use it shortly after we arrived. The evening front desk staff was great, morning staff was not quite as nice.

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Helpful?
Thank tennisplyr1
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Hello Tennisplyr1, Thank you very much for taking time out of your day to provide a review of our property. We very much appreciate your input and it helps us develop and train the team to always exceed the guest expectations. I am glad you were able to use the newly renovated pool and I do apologize if there was...

Providence, Rhode Island
Reviewed 13 February 2017

We arrived around 8 pm to a nice warm welcome from the front desk and was checked quickly into a suite on the 5th floor. The room had recently been renovated and could not have been nicer. The room was sparkling clean. I have stayed here a few years ago and i thought it was great then, it is now...

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Helpful?
Thank MattChauvin
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Hello Matt, Thank you for your review! We are thrilled you enjoyed our newly renovated guest rooms. As a hotel we do strive to always improve our property and the overall guest experience. I am also very pleased to see the front desk and restaurant teams were able to make your stay an enjoyable one. Next time you stay make...

Reviewed 9 February 2017

The hotel staff was great. However, the facility was undergoing a major renovation so there were contractors and equipment in the hallways. The elevators were either tied up by the contractors or were dirty. Once the renovation is complete, I'm sure it will be a very nice facility.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank marykatherinem2017
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Hello Mary Katherine, First let me thank you for taking the time to write a review on our property. Your feedback is truly valued here at the Hilton Garden Inn Plymouth. I am sorry you were not overly impressed with the condition of the hotel during our renovation process and I complete empathize with you. I did have a conversation...

Kennett Square
Reviewed 3 February 2017 via mobile

Beware? During the winter they do not have a bar or restaurant in the hotel, only breakfast. It says nothing about this on the Hilton web page. I find this very discourteous and will have call ahead from now on asking if the web page is to be believed. I even double checked the web page, it lists restaurant and...

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Helpful?
1Thank questcarlin
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for taking the time to share your experience about our property on Trip Advisor. We are sorry our hotel has not met your expectations. Due to our location, we are a seasonal property and are not required to have a open bar during the winter months. However, our property is in a prime location for an array of...

Cheshire, United States
Reviewed 26 January 2017

I stay here for business. For the area, it's a convenient location. Staff here is excellent. Beds are comfortable. Overall facility is clean. Amenities: Indoor pool and modest fitness center. Small restaurant in lobby, fine breakfasts no dinner (I don't believe lunch is served either, but I'm there for work, and wouldn't know about lunch. However a number and a...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 82elizabethy
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Dear 82elizabethy, Thank you for taking a moment and sharing your experience with us here at the Hilton Garden Inn. Our hotel staff does a superb job in making sure each guest has a wonderful and memorable experience no matter the reason for staying. We are thrilled to hear you enjoyed a good nights sleep in our spectacular hotel rooms....

Hartford, Connecticut
Reviewed 25 January 2017

Rooms outdated, dark and not clean smelling or looked too clean. The staff on arrival was very nonchalant and was also a new employee. The hallway was very old talking and I could hear neighbors speaking, etc.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank marilynmU7760FV
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Dear MarilynmU7760FV: Thank you for taking a moment and sharing your experience with us at our property. I do apologize we did not exceed your standards throughout your stay. I am happy to inform you that all of our guest rooms are currently in the process of being renovated and our public areas were renovated within the last year. Once...

Brookfield, Connecticut
Reviewed 24 January 2017 via mobile

Me and my family stayed at the Hilton for two days to attend the Christmas light carnival at Carvar. We were extremely happy with the cleanliness of the hotel grounds, pool area, dining area, and our room. The staff was very helpful, and they were nice enough to grant us a late checkout, due to our baby being asleep after...

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Helpful?
Thank Rafael N
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Thank you for taking the time to share your wonderful experience with us here at the Hilton Garden Inn. It is terrific to hear you were accommodated appropriately by our front desk staff. We strive to make sure our hotel is a clean, warm and welcoming place to create memorable experiences for our guests. The surrounding area of the hotel...

Delmar, New York
Reviewed 19 January 2017

We stay here as a program every MLK Day. Great proximity to fields, great price, close to restaurants, clean, comfortable, room heaters are quiet and dont dry your nose out. Microwave and fridge in room is always nice. Staff is easy to work with to block rooms and the food at breakfast is good. The only drawback is the complimentary...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X355TUjamieh
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Dear X355TUjamieh: Thank you for taking a moment and sharing your experience with us here at our property. We are really excited that you had such a positive stay. We are happy to announce that the Great American Grill is featuring four new breakfast specials for the month of February. We pride our self on maintaining the highest standard for...

North Dartmouth, United States
Reviewed 16 January 2017

I stayed 2 nights for the snow storm. The room was clean. The staff was warm and courteous. The fitness room was is good shape but could be a little larger. The pool was kept in good shape and the towels were stocked up.

Review collected in partnership with Hilton Garden Inn
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Thank jameswX5518ER
Sheryl_Barrett1, General Manager at Hilton Garden Inn Plymouth, responded to this review

Hello James, We greatly appreciate you taking the time to review us! I am thrilled that your stay with us was such a positive one despite the less that perfect weather. We look forward to welcoming you back in the future. You can count on us! Thank you,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Hilton Garden Inn hotel in Plymouth, Massachusetts features a heated indoor pool, whirlpool, fitness center and 24-hour complimentary business center. This hotel also offers 1,300 square feet of meeting space which accommodates up to 100 people. ... more   less 

Additional Information about Hilton Garden Inn Plymouth

Address: 4 Home Depot Dr, Plymouth, MA 02360-2669
Region: United States > Massachusetts > Plymouth
Price Range: $177 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Plymouth 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Travelocity and Priceline so you can book your Hilton Garden Inn Plymouth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Plymouth Hotel Plymouth
Hilton Plymouth
Plymouth Hilton Garden Inn
Hotel Style:
#1 Business Hotel in Plymouth
#1 Family Hotel in Plymouth
#3 Romantic Hotel in Plymouth
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Plymouth staff and other travellers.
8 questions
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Boston, Massachusetts
nyc-ish
4 months ago
Boston, Massachusetts
Massachusetts

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Questions? Get answers from Hilton Garden Inn Plymouth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all seem fine.”
 of 5 bubbles Dorothy131, 10 Mar 2017 | Read review
“If you check in online ahead of time, you can select from available rooms to choose your own.”
 of 5 bubbles drama-mine, 27 Nov 2016 | Read review
“We always choose a room away from the elevators.”
 of 5 bubbles JimWiseman1, 29 Sep 2016 | Read review
“Funny entrance - you have to tale a left behind the Sleepy's Store”
 of 5 bubbles Joep63, 19 Sep 2016 | Read review
“There is no good views from any room or floor, mostly used for business purposes”
 of 5 bubbles SGZ0, 15 Sep 2016 | Read review
5 of 5