We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Pittsfield

471 reviews
Save
Traveller (79)
Room & Suite (51)
Dining (12)
Overview
  • Excellent18%
  • Very good35%
  • Average26%
  • Poor14%
  • Terrible7%
Travellers talk about
“breakfast buffet”(27 reviews)
“quiet floor”(6 reviews)
“omelet station”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Pittsfield
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (471)Write a Review
There are newer reviews for Crowne Plaza Pittsfield
See the most recent reviews
Filter reviews
457 results
Traveller rating
84
154
120
66
33
Traveller type
Time of year
LanguageEnglish
More languages
84
154
120
66
33
Show reviews that mention
All reviewsbreakfast buffetquiet flooromelet stationrevenue managerbit wornindoor poolthe hotel staffrooms were cleanberkshire museumdowntown areaone night staycomfortable stayconvenient locationjiminy peaknorth streetgracepoolside
FilterEnglish
Updating list...
21 - 25 of 457 reviews
Reviewed 10 October 2017

We took a trip through PIttsfield do view the fall foilage. The hotel was probably the best in the city of Pittsfield but is a bit tired and needs some updating. The staff was very friendly and the rooms were clean.

Thank Martin L
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 11 October 2017

Dear Martin L., Thank you for your comments. Your feedback will assist us as we plan future improvements. Thank you for choosing us. Sincerely, Chuck Burnick General Manager

Reviewed 2 October 2017

Not very friendly staff. Elevator make a scary noise. Beds were not comfortable plus too small for a couple. Couldn't sleep well in the morning from the cleaning noise outdide. The worst thing is the bathroom floor too slippery.

Thank Fabiana C
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 3 October 2017

Dear Fabiana C., Thank you for your comments. I am sorry you were disappointed in your stay. We appreciate you taking the time to provide feedback so these items can be addressed. Sincerely, Chuck Burnick General Manager

Reviewed 28 September 2017 via mobile

Stayed four nights for a long weekend getaway. The rates were more reasonable than hotels in the pricier nearby tourist area. This hotel is located within walking distance of the main street and interesting eating establishments. It is next to a main grocery chain, pharmacies...More

Thank jpinet
Reviewed 22 September 2017 via mobile

Could care less about reserving a king bed on line and getting a queen, mentioned this when checking in and was told yeah that happens. Could care less about hair on sink and toilet. Major problem was the A/C unit made a very loud noise...More

Thank andrew g
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 26 September 2017

Dear Andrew G., Thank you for your comments. I am sorry you had such a poor experience at our property. We appreciate you taking the time to make us aware of these issues so they can be addressed. Sincerely, Chuck Burnick General Manager

Reviewed 14 September 2017 via mobile

This hotel is very dated. Rooms are clean, but just worn in spots or funky features - like the wet bar style sink with pass through opening from room to closet/bathroom area. And a faucet that doesn't extend out enough to actually use. It is...More

Thank travellingreborn
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 15 September 2017

Dear Travelingreborn, Thank you for your comments. Your feedback will be helpful as we plan future improvements. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

View more reviews
PreviousNext
13456792
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 98 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 98 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (79)
Room & Suite (51)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Debra B
7 September 2016|
AnswerShow all 4 answers
Response from stgnts | Reviewed this property |
I do not know GPS will tell you. Happy traveling.
0
Votes
donafran
24 July 2016|
AnswerShow all 4 answers
Response from baldy2u2 | Reviewed this property |
It was free when I went there a couple of months ago.
1
Vote
PreviousNext
12
Room Tips
"Ask for a view of the pool or the mountains, it's up to you"
Read review
"Corner rooms have a nice view of the scenery."
Read review
"Stay in a Hilton"
Read review
"very noisy...lots of weddings with loud people"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing