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Berkshire Plaza Hotel

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Traveller (82)
Room & Suite (59)
Dining (6)
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Overview
  • Excellent18%
  • Very good35%
  • Average26%
  • Poor14%
  • Terrible7%
Travellers talk about
“breakfast buffet”(28 reviews)
“quiet floor”(6 reviews)
“omelet station”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (472)
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84
154
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66
34
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All reviewsbreakfast buffetquiet flooromelet stationrevenue managerbit wornindoor poolthe hotel staffberkshire museumdowntown areaone night staycomfortable stayconvenient locationjiminy peakgracepoolsidecolonialski
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131 - 135 of 458 reviews
Reviewed 10 May 2016 via mobile

Parking is free. The staff was overly friendly. Cookies at check in and I was starving. Good water pressure in the shower. Clean. Breakfast was included even though I skipped it. Located right down town. Slight delay at check. 1 staff on the phone and...More

Thank daqattaq
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 12 May 2016

Dear Daqattaq, Thank you for your comments. i am sorry there was a delay at check in and we appreciate your understanding. We are glad overall you enjoyed your stay. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

Reviewed 8 May 2016

I would have rated the hotel five stars, but my shower didn't work and it was too late to get it fixed before I had to leave. The facility is great with some really nice amenities, especially the pool and exercise room. The staff makes...More

Thank Michael O
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 12 May 2016

Dear Michael O., Thank you for your comments. I am sorry you had an issue with the shower in your room, but glad you enjoyed your experience overall. Thank you for all the great feedback and thanks for choosing us. Sincerely, Chuck Burnick General Manager

Reviewed 26 April 2016

We were in town for a few days to visit family--hotel was very quiet over the weekend. It felt like we had the place to ourselves! Check in was easy, front desk staff very accommodating and helpful with dining tips! Cookies, lemonade and ice tea...More

Thank noodlesverge
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 29 April 2016

Dear Noodlesverge, Thank you for your comments. Your feedback is important to us and will assist us in our effort to continuously improve. Thanks for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 17 April 2016

We received excellent service at check in from the night auditor Petro. Petro was helpful and efficient. In addition, we checked in at 3 am and he gave us a discounted rate without me having to ask. The room was clean, comfortable, and quiet as...More

Thank plusGRAY
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 20 April 2016

Dear plusGray, Thank you for your comments. We are glad you enjoyed the accommodations and service. Your feedback on the breakfast buffet is appreciated and will assist us in our effort to continuously improve. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 29 March 2016

I am very pleased with our stay and my overall experience with my trip to this particular Crowne Plaza. We stayed there on October of 2015. I took my Fiance the to get engaged. One of my favorite things about this hotel was how helpful...More

Thank Dienyson A
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 2 April 2016

Dear Dienyson, First of all congratulations. We are glad everything worked out so well and appreciate you taking the time to let us know. I'm sure I can speak for the entire staff. It was our pleasure to make your experience a little more special....More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 102 - USD 331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 102 - USD 331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (82)
Room & Suite (59)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Debra B
7 September 2016|
AnswerShow all 4 answers
Response from stgnts | Reviewed this property |
I do not know GPS will tell you. Happy traveling.
0
Votes
donafran
24 July 2016|
AnswerShow all 4 answers
Response from baldy2u2 | Reviewed this property |
It was free when I went there a couple of months ago.
1
Vote
Room Tips
"Ask for a view of the pool or the mountains, it's up to you"
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"Corner rooms have a nice view of the scenery."
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"Stay in a Hilton"
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"very noisy...lots of weddings with loud people"
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