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Crowne Plaza Pittsfield

472 reviews
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Traveller (80)
Room & Suite (51)
Dining (12)
Overview
  • Excellent18%
  • Very good35%
  • Average26%
  • Poor14%
  • Terrible7%
Travellers talk about
“breakfast buffet”(27 reviews)
“quiet floor”(6 reviews)
“omelet station”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
12 Mar.13 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (472)Write a Review
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120
66
34
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All reviewsbreakfast buffetquiet flooromelet stationrevenue managerbit wornindoor poolthe hotel staffrooms were cleanberkshire museumdowntown areaone night staycomfortable stayconvenient locationjiminy peaknorth streetgracepoolside
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121 - 125 of 458 reviews
Reviewed 10 June 2016

The well-deserved accolades: Chuck, Manager Melissa and Veronica, Front Desk Representatives Matt and Jessica, Room Service Attendants All of the above worked hard to remedy a less than pleasant introduction to their facility. Chuck comped my room service bill and was extremely gracious and sympathetic...More

Thank Finschick928
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 13 June 2016

Dear Finschick928, Thank you for taking the time to share your experience and for giving us the opportunity to address the initial issues you encountered. Your understanding of the situation was most appreciated. We hope to see you again . Thank you for staying with...More

Reviewed 9 June 2016 via mobile

I had my wedding at the Crowne Plaza this past weekend. It was nothing but complete chaos I paid so much money and had so little help with everything at the end of the night after the reception I literally had to fight people away...More

Thank Chelsea W
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 11 June 2016

Dear Chelsea W., I am very sorry you had such a poor experience. I remember your wedding well and was not aware of any issues at the time. Our goal is complete guest satisfaction and every effort would have been made to resolve the issues...More

Reviewed 4 June 2016

I was very disappointed in this hotel. The parking garage needs to be completely renovated! So many broken tiles and cement plates I was actually nervous leaving my car in there. Once we were in the hotel I had requested a king bed and was...More

Thank Michelle1664
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 11 June 2016

Dear Michelle, Thank you for your comments. Your feedback is important to us and will assist us as we plan future improvements. We hope you will try us again in the future. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 31 May 2016

We spent the Memorial Day weekend in the Berkshires and sought a nice hotel with good value. We found it in the Pittsfield Crowne Plaza. We stayed three nights in this clean and comfortable establishment. The Berkshire museum is an easy walk around the block....More

Thank MJchemist
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 4 June 2016

Dear MJChemist, Thank you for your comments. We are glad you enjoyed the accommodations. Thanks for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 29 May 2016 via mobile

This is an older Crowne Plaza in the downtown area. The lobby is large, clean and has a store where you can purchase drinks, snacks, etc. The front desk staff is very helpful. The rooms are a decent size, clean and comfortable. There is a...More

Thank Biztraveler2222
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 4 June 2016

Dear Biztraveler2222, Thank you for your comments. I am glad you found the hotel clean and comfortable. I am sorry the elevators were under repair during your visit. We have almost completed the repairs to the final elevator and will soon be back to 100%...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 95 - USD 261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 95 - USD 261 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (80)
Room & Suite (51)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Debra B
7 September 2016|
AnswerShow all 4 answers
Response from stgnts | Reviewed this property |
I do not know GPS will tell you. Happy traveling.
0
Votes
donafran
24 July 2016|
AnswerShow all 4 answers
Response from baldy2u2 | Reviewed this property |
It was free when I went there a couple of months ago.
1
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12
Room Tips
"Ask for a view of the pool or the mountains, it's up to you"
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"Corner rooms have a nice view of the scenery."
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"Stay in a Hilton"
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"very noisy...lots of weddings with loud people"
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