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Berkshire Plaza Hotel

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Traveller (82)
Room & Suite (59)
Dining (6)
Overview
  • Excellent18%
  • Very good35%
  • Average26%
  • Poor14%
  • Terrible7%
Travellers talk about
“breakfast buffet”(28 reviews)
“quiet floor”(6 reviews)
“omelet station”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Berkshire Plaza Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (472)
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Traveller rating
84
154
120
66
34
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84
154
120
66
34
Show reviews that mention
All reviewsbreakfast buffetquiet flooromelet stationrevenue managerbit wornindoor poolthe hotel staffberkshire museumdowntown areaone night staycomfortable stayconvenient locationjiminy peakgracepoolsidecolonialski
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11 - 15 of 458 reviews
Reviewed 5 November 2017

We stayed here for three nights and the facilities were lacking. Lobby and rooms were clean, a little dated, plain. The parking deck was the oddest layout and neglected- plants growing, inaccessible doors, spots that were blocked off due to drainage. A little paint and...More

1  Thank LisaKCharlie
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 7 November 2017

Dear LisakCharlie, Thank you for your comments. I am sorry you experienced issues during your visit and appreciate you bringing them to our attention so the items can be addressed. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 3 November 2017

We have stayed at Crowne Plaza hotels before and this is not the best one. It was just OK. It was very outdated and could use a big face lift. The location was good and the staff was just fine it just did not live...More

Thank mmlgolf
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 4 November 2017

Dear MMLGOLF, Thank you for your comments. We are planning many upgrades in the near future. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 31 October 2017

Was this the best hotel I ever stayed at? No. Was this the worst hotel I ever stayed at? No. The hotel had stained carpet and needed dusting. The room was poorly lit and the bathroom didn't have a working fan. The bed was comfortable...More

Thank Carrie S
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 4 November 2017

Dear Carrie S. Thank you for your comments. Your feedback will be helpful as we plan future improvements. I am sorry the housekeeping in your room was not up to our usual standards. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 30 October 2017 via mobile

If I could give this hotel no stars I would. It doesn’t even deserve the one star that I gave it. This hotel is so outdated and honestly should be completely shut down until it is gutted and renovated it. My brother, nephew, sister in...More

2  Thank shanbaha93
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 31 October 2017

Dear Shanbaha93, Thank you for your feedback. I am sorry you had such a disappointing experience at our property. I am sorry if you spoke with me and I did not seem to care , but that is very far from the truth, I certainly...More

Reviewed 30 October 2017

The Crowne Plaza offers free parking in an adjacent garage with no tickets and unlimited in and out access. Yes, the garage is in disrepair, but compared to waiting for a valet, or brushing snow off the vehicle, I'll take it. A grocery store and...More

Thank ANNAMARGARET B
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 31 October 2017

Dear ANNAMARGARET B., Thank you for your comments. We are glad you enjoyed the accommodations. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 100 - USD 325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 100 - USD 325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (82)
Room & Suite (59)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Debra B
7 September 2016|
AnswerShow all 4 answers
Response from stgnts | Reviewed this property |
I do not know GPS will tell you. Happy traveling.
0
Votes
donafran
24 July 2016|
AnswerShow all 4 answers
Response from baldy2u2 | Reviewed this property |
It was free when I went there a couple of months ago.
1
Vote
Room Tips
"Ask for a view of the pool or the mountains, it's up to you"
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"Corner rooms have a nice view of the scenery."
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"Stay in a Hilton"
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"very noisy...lots of weddings with loud people"
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