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BEST WESTERN PLUS Berkshire Hills Inn & Suites

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BEST WESTERN PLUS Berkshire Hills Inn & Suites
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439 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Berkshire Hills Inn & Suites
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Showing 427: English reviews
pa.
Reviewed 12 July 2016

I was pleased to see the TV's were upgraded to digital but was displeased to see that the TV source was analog. That produced a distorted picture that blows up the analog picture to fill the screen with a bloated like quality. One other really bad problem was the sink in the room. When running the water the sink filled...

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Helpful?
1Thank Notchbaby
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Notchbaby, We value your review, thank you for taking time out of your busy schedule. We really appreciate everyone taking time to share their experience as we are committed to incorporating guest's suggestions and requests in their time here. Your suggestions will assist in us growing as a hotel; you help make us better at what we do! We...

Mechanicville, NY, United States
Reviewed 11 July 2016

Very clean, staff was cordial, breakfast was very good with many options. Very quiet. Rooms very clean and comfortable. Very nice laundry facility on floor. Non smoking was a very nice amenity. Will definitely recommend and would stay there again in the future.

Review collected in partnership with Best Western
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1Thank John G
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear John G, Thank you for the review of your recent stay with us. There are so many places to choose when visiting The Berkshires and we thank you for staying with us. Glad to hear the serenity and ambiance our hotel as well as the services provided here allowed you and your family to relax comfortably and enjoy your...

Kenosha, WI
Reviewed 8 July 2016

This is a little bit further out of town, but the lower price makes up for that. The staff is friendly and helpful. The property is clean, well maintained, and has a great breakfast. I would definitely stay here again.

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1Thank tinkerbell328
Pittsfield, United States
Reviewed 30 June 2016

Room was ready when I arrived. Very polite staff, clean facilities and positive engagement with all staff. I think that others who may want to explore the Shaker Village, see autumn leaves or just get away will enjoy their stay here.

Review collected in partnership with Best Western
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1Thank Richard O
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear RichardO, Thank you for an awesome review. We are always trying to provide what is lacking in the world we live in. It seems great customer service is a dying art, well not at our Best Western Plus. Our team members work hard and take great pride in maintaining the cleanliness and beauty of the hotel in addition to...

Levittown, New York
Reviewed 27 June 2016

This hotel was clean and very well kept! The staff was extremely friendly and cordial. The breakfast was great and the room was large and furnished very nicely. All in all a very nice place to stay! The only difficulty was there are very few places to eat! However the person at the desk gave us the name of a...

Review collected in partnership with Best Western
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1Thank Jackie E
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Jackie E, Thank you so much for your kind words and for choosing to stay with us. Our guests are the driving force behind what we do everyday, we just simply want our guests to experience great hospitality at our hotel. You made our day! See you soon. Sincerely, Bo Lawriw, GM

Reviewed 27 June 2016 via mobile

Great place. Great management. Front desk-- Jay,Chris, and Jim keep up the good work. Very friendly and accommodating. I was there two weeks, my coworkers stayed there for two weeks before me. They upgraded us to Luxury King Suites since it was off season with no extra cost. Love the breakfast, very neat and clean. Definitely recommend others.

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Thank Md R
Dulles, Virginia
Reviewed 26 June 2016

Not sure how this hotel earned the 'Plus' status - perhaps because of the super friendly and helpful staff? Otherwise, the hotel is small, older hotel that has been updated and cleaned well. Not so much a 'tree-lined-setting'.......somebody's house and driveway were right outside our window on the back-side of the hotel. If looking for a clean room for an...

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1Thank deavers
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Deavers, We appreciate all our guests who stay with us and pride ourselves on offering the best customer service possible. Thank you for bringing your concerns to our attention, I sincerely apologize for any discomfort to you. Please be assured we take every piece of feedback very seriously. We are delighted you enjoyed your stay with us and hopefully...

Ipswich, United States
Reviewed 23 June 2016

I am out in the Bershires 4 times a year or so for business and have found this Best Western Plus to be a very good value for the money. It presents well, is clean and has an attentive staff. Bo, the Manager is a professional who works hard at meeting the needs of guests.

Review collected in partnership with Best Western
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1Thank Peter W
BW_Berkshire, General Manager at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Peter W, We appreciate you taking the time to let others in the TripAdvisor community know of your positive experience while a guest here. We are delighted you enjoyed your stay and that were able to enjoy our amenities allowing you to relax. Look forward to seeing you again soon! Thank you so much for your kind words about...

Evansville
Reviewed 3 June 2016 via mobile

This hotel is located in a beautiful, well manicured, tree-lined setting, has friendly professional staff, and is beautifully decorated. The room was spotless and comfortable at a reasonable price. Who could ask for more? Breakfast was included.

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Thank 755missv
New Haven, Connecticut
Reviewed 31 May 2016

Stayed here with family and friends for a long weekend in the Berkshires. Good central location; other towns tend to be 15-30 minutes away in any direction. We booked a variety of rooms, including a 2-room (3 beds) suite, doubles, and an accessible room. The rooms were decent; the suite was particularly spacious. All rooms were outfitted with a microwave...

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Thank W M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated in July of 2011 this Pittsfield, Massachusetts hotel offers all the amenities guests need for a relaxing visit in the Berkshires. The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 

Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Region: United States > Massachusetts > Berkshires > Pittsfield
Price Range: $112 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada
BEST WESTERN PLUS Berkshire Hills Inn & Suites Pittsfield, MA - Berkshires
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and other travellers.
8 questions
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Bird in Hand, Pennsylvania
over a year ago
1 month ago
3 months ago
Scarborough, Maine
8 months ago
Taunton, Massachusetts
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the third floor, facing the lot”
 of 5 bubbles gsanchez_12, 22 Feb 2017 | Read review
“Top floor rooms are quieter”
  • Suite with king bed
  • Closet
  • Television, Mini-Fridge, and Microwave
  • Sink
  • Room Entrance
  • Bathroom
 of 5 bubbles PogiPinoy, 24 Jan 2017 | Read review
“Ground floor rooms at end of ground floor are good”
 of 5 bubbles C758JImichaelg, 30 Nov 2016 | Read review
“South side rooms have Route 20 traffic noise, quite within limits.”
 of 5 bubbles Keydet72, 18 Nov 2016 | Read review
“No real view, and quiet, so any room should do.”
 of 5 bubbles Hogandoc1, 18 Oct 2016 | Read review
5 of 5