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BEST WESTERN PLUS Berkshire Hills Inn & Suites

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426 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Sydney, Australia
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 days ago NEW

We visited this hotel for one night in mid October 2016. We were warmly welcomed by a young man who listened intently to our questions re things to do and how to get to certain places. He supplied really useful information / good ideas for us. The room we had on the ground floor facing W Housatonic and it was... More 

Thank Michael G
Brunswick, Maine
Level Contributor
210 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 2 weeks ago

After and arduous trip across the Mass Pike, driving into this Best Western was a pleasure. Jim the Front Desk Fellow was more than cordial and we we promptly in the room. Jim also had a dinner recommendation that turned out well. The hotel is immaculate and well provisioned. The facility has an old feel to it yet is well... More 

Thank Keydet72
Hanson, Massachusetts
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

My sisters and I go to the Berkshires twice a year for our Sister's Getaway Weekends and this past weekend, we booked a "suite" at this hotel. I've rented suites before and thought I knew what to expect but I was extremely unimpressed in the Best Western's version of one. It was really just an extended room - a large... More 

Thank Linda E
New York, United States
1 review
Reviewed 4 weeks ago

Overall, a great hotel experience. We stayed two nights and the highlights were the comfy beds and pillows, and the excellent breakfast. Next time I am traveling through this area I will definitely be staying here again!

Review collected in partnership with Best Western

Thank Marol M
Hampton, United States
1 review
Reviewed 4 weeks ago

Staff is great and room is very comfortable. You can get delivery to the hotel because there are not a whole bunches of place immediately near the hotel. The room was clean smelling and overall very clean. Recommend the hotel to anyone that needs to stay in the Pittsfield area.

Review collected in partnership with Best Western

Thank Wanda W
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2016

My husband and I are leaf-peepers, and we needed a hotel for one night in the Berkshires area. We loved our room, and the staff was courteous and helpful. There was a loud rumbling sound at night, which we figured out was a nearby train station. But with windows closed, it was no problem at all.

Review collected in partnership with Best Western

1 Thank Catherine111NYC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

If you stay at this hotel make sure you are not in room 209. Our bedroom was right over the side door, every time someone opened it through the night it would slam shut. Thus waking us up. We could hear every 4 letter word that was said from the room right above us. The manager was great when we... More 

Review collected in partnership with Best Western

1 Thank Renee R
Buffalo, United States
1 review
Reviewed 24 October 2016

Enjoyed our stay at the Best Western in Pittsfield, Hotel was clean, accessible and had a nice breakfast buffet. Staff was friendly and helpful. We had a handicapped accessible suite which met our family's needs. I would recommend

Review collected in partnership with Best Western

Thank Evelyn H
Rochester, New York
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 October 2016 via mobile

We stayed here to hike and explore the area. The room rate was a little high due to the beginning of foliage season, but was the most reasonably priced for the area. The hotel staff was welcoming and helpful, and the 24-hour coffee and tea in the lobby was a nice touch. The hotel is clean and comfortable, and seems... More 

Thank VJPtraveler
Central PA
Level Contributor
165 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 19 October 2016

Stayed for 1 night, booked the 2 bedroom suite. On arrival, noted that there was the property manager's house directly connected to the back of the hotel. View out of my room was of his front door and inside his garage. Apparently a racing fan, with a new baby. No pool to speak of, back of hotel faces woods, front... More 

Thank Hogandoc1

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Management photos: Courtesy of the property manager

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Hotel & Grounds (5)
Room/Suite (11)
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Business Centre/Function Rooms (6)
Other (7)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated in July of 2011 this Pittsfield, Massachusetts hotel offers all the amenities guests need for a relaxing visit in the Berkshires. The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 

Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Region: United States > Massachusetts > Berkshires > Pittsfield
Price Range: $117 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada
BEST WESTERN PLUS Berkshire Hills Inn & Suites Pittsfield, MA - Berkshires
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and other travellers.
7 questions
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Bird in Hand, Pennsylvania
over a year ago
4 days ago
Scarborough, United Kingdom
5 months ago
Taunton, Massachusetts
10 months ago

See all questions (7)

Questions? Get answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms at end of ground floor are good”
 of 5 bubbles C758JImichaelg, 30 Nov 2016 | Read review
“South side rooms have Route 20 traffic noise, quite within limits.”
 of 5 bubbles Keydet72, 18 Nov 2016 | Read review
“No real view, and quiet, so any room should do.”
 of 5 bubbles Hogandoc1, 18 Oct 2016 | Read review
“Rooms around the back would be quieter but this is not a big problem since the road is not too busy at night.”
 of 5 bubbles IANGPS0278, 18 Oct 2016 | Read review
“Corner suite was excellent”
 of 5 bubbles Boxman43, 23 Aug 2016 | Read review
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