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Holiday Inn Hotel & Suites Boston-Peabody

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1 Newbury St, Peabody, MA 01960-3846
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (115)
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Hotel & Suites Boston-Peabody
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 8 hotels in Peabody
Location
Cleanliness
Service
Value
The Holiday Inn Hotel and Suites Boston - Peabody is conveniently located between Downtown Boston and Logan International Airport and the historical coastal towns North of Boston. Whether you are enticed by the quaint seaport villages of nearby Salem, Gloucester, and Marblehead or the excitement of Boston's Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, the Holiday Inn Peabody is the ideal location to experience all that New England has to offer. Our hotel is now completely smoke-free and renovations are scheduled for completion later this spring. This Boston North Shore hotel will feature 183 newly refurbished guestrooms, including 20 two-room suites. All rooms and suites are equipped with 27' televisions and high speed Internet access. Suites include kitchenettes with mini-refrigerator and microwave and living area with sleep sofa. Unwind in our indoor pool, outdoor courtyard or work out in our fully-equipped fitness center. When hunger strikes, Carrabba's Italian Grill where you can enjoy a casual dinner in a warm, festive environment, the menu offers a variety of freshly made dishes cooked to order in a lively exhibition kitchen. For meetings and social events, our flexible meeting space can accommodate groups from 5-450 people. Ample free parking is available for cars as well as buses. Enjoy ease of access from I-93, I-95, Logan airport (BOS), and Boston's many area colleges for graduation weekends.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Kids stay free
Conference facilities
Banquet room
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Vending machine
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
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Room features
Air conditioning
Housekeeping
Clothes rack
Iron
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
470Reviews6Q+A66Room tips
Traveller rating
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Popular mentions
Trisha C wrote a review Oct. 2020
7 contributions9 helpful votes
I came here with a few friends during the month of October. Not going to lie, I was a bit skeptical looking at previous reviews and photos of the property. Did see that they had undergone a renovation so I was hoping the rooms would reflect that. The hotel does a nice job with taking precautions during this time. They had the social distance signs, the protective barrier between the front desk and guest checking in. Staff was properly wearing mask. Their pool is currently open. You just have to reserve a time to use it. We just spent one night there so we didn’t get a chance to use the pool. The hotel is around 15 minutes from the attractions in Salem. Rooms were clean and updated. Upon check in the very nice agent gave us a paper on some changes that have been implemented due to covid. Would stay here again if I’m in Salem.
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Date of stay: October 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Barbara Coates, Owner at Holiday Inn Hotel & Suites Boston-Peabody
Responded 26 Oct. 2020
Thank you for your feedback and review. We are happy to hear that you enjoyed your stay. We welcome you to come back the next time you are in town & hope that you can enjoy all of the amenities we have to offer when you do!
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Brenda Walsh wrote a review Oct. 2020
Eaton Rapids, Michigan1 contribution
DO NOT STAY HERE! My one night stay has turned into a frustrating, horrible experience! My boyfriend and I stayed here on the night of July 16, 2020. It was a quiet evening, as my boyfriend was on a Zoom call for a good portion of it. We relaxed a bit and when to sleep. We checked out the next morning and went on our way. A few days later, my boyfriend noticed an extra charge on his credit card. AN EXTRA $250 CHARGE! When he inquired about this, he was told that it was for a “broken bathroom door!” And we had absolutely no idea what they were talking about. We DID NOT break a door or anything else in the room! We are grown, responsible adults. I am a 60 year old woman who has traveled extensively. I have stayed in many, many hotel rooms. And never had this happen. I have never felt the need to spend time, inspecting a room upon check in. I can assure you that from now on, I will! I have never had so much as a parking ticket and now I, along with my boyfriend, am being accused of vandalism! I can assure you, it is not sitting well with either of us! We have fought this for three months. I was just told, by the property General Manager, Jahayra Santiago, that they “can’t reverse that charge” because they believe the Housekeeing Manager and not us! We are both livid! We are filing in small claims court, in hopes of recouping the money from this fraudulent claim! And really, it’s not so much the money as it is the principal! We refuse to pay for something we are NOT RESPONSIBLE FOR! And the only reason I gave one star is because the clerk at the front desk that night, was very nice and friendly.
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Date of stay: July 2020Trip type: Travelled as a couple
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Response from Barbara Coates, Owner at Holiday Inn Hotel & Suites Boston-Peabody
Responded 18 Oct. 2020
Thank you for your feedback Ms. Walsh & Mr. Andrews. Also thank you for your feedback on Desiree from our front desk staff. We will forward this information on to her.
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Bay Dragon wrote a review Dec. 2019
Bar Harbor, Maine90 contributions22 helpful votes
While the location of this Holiday Inn seems convenient, the fact that you cannot make a left turn on to Route 1 can make for a very frustrating experience getting there. Having said that, the room was clean and the breakfast staff were exceptional. The facilities need work (broken bath fixture and lock on pool door) and the front desk were mixed depending on whether they felt like being friendly and helpful (yes to me and not so much to my husband). The "business center" is small but adequate, although the inability to close the door results in unavoidable hallway noise pollution.
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Date of stay: December 2019
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: There are no worthwhile views from this hotel.
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Response from bcoateshipeabody, Front Office Manager at Holiday Inn Hotel & Suites Boston-Peabody
Responded 16 Dec. 2019
Thank you for providing us with very detailed feedback. We use this to improve our services at our property. Unfortunately there is no left turn, due to our location on a divided highway. As for the things we can adjust our pool lock and property are currently under renovation, and these should both be corrected very soon. We hope that you will return to see all our improvements!
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Annette B wrote a review Nov. 2019
East Windsor, Connecticut43 contributions17 helpful votes
Although most of the people were very friendly and courteous, this hotel is in dire need of upgrades. The bed was super comfortable, but there was almost no hot water for our whole stay, and when we mentioned it, we were told that the maintenance man said it could not be fixed. They did offer to move us to a different room, but we were already 1 night into our 2 night stay, and were on our way out the door to attend my son's wedding, which started at 7pm. We would not have had time to switch unless we arrived late to the wedding, or did it at 1am when we returned. They should not have booked a room that did not have hot water. On top of that, the rooms do not have refrigerators, which is a pretty standard perk these days. At breakfast on Monday morning, we arrived at 10am, the attendant asked for our voucher, poured some juice, then spent the next half hour yelling at someone on his cell phone, and tearing down the breakfast things. Overall, not the best experience I had had at a Holiday Inn.
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Date of stay: November 2019
Rooms
Location
Service
Room Tip: Make sure there is hot water in the room
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Response from bcoateshipeabody, Front Office Manager at Holiday Inn Hotel & Suites Boston-Peabody
Responded 12 Nov. 2019
Thank you for the review and feedback. We are happy to announce that our renovations begin later this month and we'd love to have you back to see the improvements - including fridges in each guest room. We are sorry to hear about the hot water and the breakfast experience. I will reach out to both teams to ensure we can correct this for the future. Have a great holiday season!
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Liz606 wrote a review Nov. 2019
Cottingham, United Kingdom37 contributions9 helpful votes
Great parking, good location (7 miles from Salem and handy for Boston). Breakfast very good and friendly check in. Comfortable, clean room. Usual high Holiday Inn standards. Very handy for an overnight stop close to the road and for Salem.
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Date of stay: September 2019
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Response from bcoateshipeabody, Front Office Manager at Holiday Inn Hotel & Suites Boston-Peabody
Responded 4 Nov. 2019
Thank you for your feedback and review. We are happy to hear that you enjoyed your stay. We are about to undergo a renovation on property, and we'd love to have you back to show you all the upgrades we've made!
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PRICE RANGE
USD 100 - USD 204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites boston-peabody, holiday inn peabody, peabody holiday inn
LOCATION
United StatesMassachusettsPeabody
NUMBER OF ROOMS
183
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Frequently Asked Questions about Holiday Inn Hotel & Suites Boston-Peabody
What are some of the property amenities at Holiday Inn Hotel & Suites Boston-Peabody?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
What food & drink options are available at Holiday Inn Hotel & Suites Boston-Peabody?
Guests can enjoy free instant coffee during their stay.
Is parking available at Holiday Inn Hotel & Suites Boston-Peabody?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Hotel & Suites Boston-Peabody?
Conveniently located restaurants include Marco's Restaurant, Santarpio's Pizza, and Bertucci's Italian Restaurant.
Are there opportunities to exercise at Holiday Inn Hotel & Suites Boston-Peabody?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Hotel & Suites Boston-Peabody offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Hotel & Suites Boston-Peabody?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Hotel & Suites Boston-Peabody?
Many travellers enjoy visiting Phillips House (7.7 km), Saugus Iron Works (5.7 km), and Ropes Mansion (8.0 km).
Is Holiday Inn Hotel & Suites Boston-Peabody accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.