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Extended Stay America - Boston - Peabody

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200 Jubilee Dr, Peabody, MA 01960-4007
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ExtendedStay
USD 156
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About

#6 of 8 hotels in Peabody
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
BBQ facilities
Non-smoking hotel
Dry cleaning
Parking
Wifi
Vending machine
Laundry service
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
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120Reviews3Q+A30Room tips
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RachelAdventures wrote a review Nov. 2019
Chicago, Illinois22 contributions6 helpful votes
The staff at this hotel was very nice and accommodating when we had some issues. It's not a full 5 stars because our first room smelled badly of smoke but we were able to be moved. The walls are pretty thin so we could hear our neighbors pretty clearly. And also, there is one washing machine that says $2 (like all the rest) and then once you put the money in, it raises to $4 and won't start. We had to ask the desk about it and were told that the machine does that, apparently it's a glitch and they did help us, but there should be a note on the washer. Other than that, again the staff was always friendly and ready to help, and the rooms were very clean. In the end we LOVED our final room and had a lovely time. Would stay here again.
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Date of stay: October 2019
Value
Location
Service
Room Tip: If you have a choice, the 2 bed rooms are better than the rooms with bed w/sofa bed.
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Response from iResponze A, Manager at Extended Stay America - Boston - Peabody
Responded 12 Nov. 2019
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is so nice to know you found your last suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you once more for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
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Dark city wrote a review Oct. 2019
Eagle River, Alaska527 contributions187 helpful votes
Yikes, find somewhere else. Dirty, poorly furnished. Maybe it was the time of the year, but look for another option. Breakfast was limited, and overrun, needed a rag to wipe a table. Luckily, there’s always dunkin donuts.
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Date of stay: October 2019Trip type: Travelled with family
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Response from iResponze A, Manager at Extended Stay America - Boston - Peabody
Responded 29 Oct. 2019
Terry, thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. We are working with the housekeeping and maintenance departments to make sure all procedures are being followed, so this does not happen in the future. We understand your frustration and regret the inconvenience caused. We value your feedback and hope you will give us another chance to show you our commitment to outstanding service. Sincerely, Hotel Management
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genwings wrote a review Oct. 2019
Massachusetts84 contributions28 helpful votes
At 7 pm, no one was at the reception desk, just a note to call the manager. He checked us in and helped fix a few things in our room. He was busy but cordial. My take on the Extended Stay is that it appears like the office park location isn't working out for the hotel as they expected, but they were trying to fix and maintain it. The room was large with two double beds and a kitchenette, though the bathroom was tight. For a hotel in an office park, it was odd there was no desk and no chair to use the island counter as a desk. In addition, the layout didn't work in that the TV was perpendicular to the two-seater couch and the beds. At some point, the room had been updated (curtains, bedding, artwork, wood floor in kitchenette), but the stained rug and dejected paint colors need replacing. At night, it was quiet and we couldn't hear any other guests. We were tired and slept well. Like us, the clientele seemed to be tourists visiting Salem's Haunted Happenings, since the hotel was reasonably close to Salem, though not inexpensive. We appreciated the Halloween decorations. "Free hotel breakfast" consisted of prepackaged muffins, granola bars, and instant oatmeal.
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Date of stay: October 2019
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Response from iResponze A, Manager at Extended Stay America - Boston - Peabody
Responded 21 Oct. 2019
Thank you for your review. We are sorry our suite did not provide the comforts you desired. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will share your concerns with the appropriate team so that they can take the necessary steps to make our future guests experience a better one. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, Hotel Management
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Jason W wrote a review Oct. 2019
Edgewater, Maryland6 contributions
We were in town for a wedding in Salem. This was a great option and the only reason it was overpriced was because that area is insane during Halloween. Decent levels of cleanliness and the staff was great. The only issue with the room (and all rooms will have this issue) is the lack of fan/vents in the bathrooms. So be forewarned: Your friends will be able to hear you poop.
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Date of stay: October 2019
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Response from iResponze A, Manager at Extended Stay America - Boston - Peabody
Responded 19 Oct. 2019
Jason, Thank you for choosing Extended Stay America while you were here for a wedding in Salem. Our team was so pleased to learn you enjoyed your stay and found our property refreshing and the staff friendly. We value your comments and hope to see you again soon on your next trip this way. Sincerely, Hotel Management
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Jackie R wrote a review Oct. 2019
4 contributions1 helpful vote
Lost power in the storm, so looked for a local option for the night to have a hot shower and electricity for the night. The room was in need of updates, fridge had dents and was beat up, there was writing on the backsplash on the kitchen counter, filthy hallways, etc. This is clearly a housing option for some people, which is no big deal, but I would suggest separating the areas to put business or other travelers in different areas. Children yelling and running around the lobby and hallways. There were NO utensils, teapot, cups, etc in the room (don't know why this is the case when it has a kitchenette with stove). What's worse here is I see all the manager responses to similar feedback but clearly no improvements have been made, or restitution to customers who have had negative experiences. Very disappointing. Should have chosen the Marriott which is very close by.
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Date of stay: October 2019
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Response from iResponze A, Manager at Extended Stay America - Boston - Peabody
Responded 19 Oct. 2019
Jackie, Thank you for your review. We apologize for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. We will also share your valuable comments regarding the condition of your suite with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. Please know, kitchenware for your suite is kept and available at the front desk upon request. We will not give an excuse, but accept that there have been some areas where we need to improve, and we assure you we are improving. We take every review of our guests seriously and always try to make it up to their expectations. We hope you will consider this apology and will return to our hotel for the stay you deserve. Sincerely, Hotel Management
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PRICE RANGE
USD 85 - USD 266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead studio suites boston - peabody hotel peabody, homestead studio suites peabody
FORMERLY KNOWN AS
Homestead Studio Suites
LOCATION
United StatesMassachusettsPeabody
NUMBER OF ROOMS
94
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Frequently Asked Questions about Extended Stay America - Boston - Peabody
Which popular attractions are close to Extended Stay America - Boston - Peabody?
Nearby attractions include Crow Haven Corner (6.1 km), Hex: Old World Witchery (5.7 km), and Omen: Psychic Parlor and Witchcraft Emporium (5.9 km).
What are some of the property amenities at Extended Stay America - Boston - Peabody?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Extended Stay America - Boston - Peabody?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Extended Stay America - Boston - Peabody?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Boston - Peabody?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Boston - Peabody?
Conveniently located restaurants include Richardson's Ice Cream, Village Tavern, and Turners Seafood.
Are there opportunities to exercise at Extended Stay America - Boston - Peabody?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Extended Stay America - Boston - Peabody?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Extended Stay America - Boston - Peabody?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Boston - Peabody?
Many travellers enjoy visiting The House of the Seven Gables (6.6 km), Phillips House (5.2 km), and Saugus Iron Works (7.2 km).
Is Extended Stay America - Boston - Peabody accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.