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SpringHill Suites Boston Peabody

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SpringHill Suites Boston Peabody
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502 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Boston Peabody
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Showing 483: English reviews
A TripAdvisor Member
Level Contributor
6 reviews
1 helpful vote
Reviewed 17 April 2016 via mobile

All the staff was so wonderful and always willing to do whatever they could to make our stay enjoyable. The breakfast was great each morning. We had a very nice stay there this week and will go back if in the area again.

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Thank A TripAdvisor Member
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the SpringHill Suites Boston Peabody and we hope...

Provo, Utah
Reviewed 17 April 2016

I spent three nights here in April. It's a nice Marriott with a good breakfast--not a mere continental--comfortable rooms, a nice pool and hot tub, and a decent fitness center. The staff was friendly and attentive, even helping me scan and send a business document that arrived last minute. A new Italian restaurant adjoins the parking lot, and there are...

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1Thank UtahCrowe
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay with us here at the SpringHill Suites. We take pride in our customer service and am pleased to hear that we expected your expectations. We are also pleased to hear that we were a perfect fit for your visit. Thank you for staying with us.

Pewaukee, Wisconsin
Reviewed 14 April 2016

When we got to our room we noticed that it was warm and stuffy. We told the front desk about this as we were leaving for dinner. When we got back a repairman was working on the heat/cooling unit and said he was going to replace it. We called the front desk to request a different room but was told...

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Thank 534PatM
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

Thank you for providing us with your feedback. Our team apologizes for the inconveniences you had to go through. But very pleased to see that the breakfast was very good and the staff made sure that everything was fresh. Thank you again for staying with us.

Albany, New York
Reviewed 5 April 2016

I have nothing bad to say about this place! It was clean, beautiful, well accommodated, and all of the staff was very friendly. Spacious rooms, gym, pool, and free, substantial breakfast. Would happily stay here again.

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Helpful?
Thank V_Tietsoort
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team is pleased to see that the fit was great and you...

Minneapolis, Minnesota
Reviewed 3 April 2016 via mobile

Friendly staff who bent over backwards (thanks Taylor and the Mgr on duty) to relocate us in a packed hotel to get away from noisy patrons. Clean, spacious rooms, comfortable beds, welcoming lobby with tea and coffee, computers with printers and lollipops. Free breakfast, lots of parking. Rooms had a funny odor - a bit off - not the usual...

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Thank Bonnie C
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

Thank you for taking the time to respond and provide our hotel with feedback.

Dublin
Reviewed 2 April 2016 via mobile

I am a big fan of the SpringHill hotels - I love their set up and how they are run. This one in Peabody is no exception, with spacious rooms, good facilities, free parking and complimentary breakfast. This hotel is situated conveniently if you want to visit Boston but you don't want to pay a crazy rate for a city...

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Thank DublinLena
Watertown, New York
Reviewed 27 March 2016 via mobile

This hotel was perfect for our family. The staff was friendly and the rooms were clean. We were there to visit Salem and Boston. It was a good spot to stay to do both. The breakfast was good. I would stay here again.

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Thank EllenAims
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

Thank you for staying with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. It is a...

Ohio
Reviewed 27 March 2016 via mobile

Unfortunately we only got to spend one night here. Leah greeted and checked us in and was very friendly as was all the staff we encountered . Our room was very clean and nicely decorated. Great night spent here and would definitely recommend!

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Thank Kwemtp
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

Thank you for sharing your experience with our team. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Edgartown, Massachusetts
Reviewed 21 March 2016 via mobile

The staff was really pleasant when we first checked in- we arrived around 10pm and had to just change and go. When we got to the room and opened the door the room had an awful stench that I can only describe as bad BO. It was really pretty gross. I'm not overly sensitive to smells or anything , my...

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Helpful?
Thank Lucy6679
JonahWright, Manager at SpringHill Suites Boston Peabody, responded to this review

Thank you for taking the time to share your experience from your recent stay. We are pleased to see that the staff took great care of you during the whole visit. We strive for customer service that goes above and beyond. Please rest assure that we have passed on you room feedback to the appropriate team. Thank you for staying...

Reviewed 16 March 2016 via mobile

Although it was a one night stay, I can't say enough about the staff here. My usual requests from my Marriott profile were all taken care of. Steve was a great help at check in. The breakfast was good! A special thanks to Talisha for sending us a handwritten note....her thoughts were appreciated.

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Thank Brian D

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Boston Peabody

Address: 43 Newbury St, US Highway 1 North, Peabody, MA 01960-3820
Region: United States > Massachusetts > Peabody
Price Range: $163 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Boston Peabody 3*
Number of rooms: 164
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Also Known As:
Springhill Suites Boston Peabody Hotel Peabody
Springhill Suites Peabody
Peabody Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Boston Peabody staff and other travellers.
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Questions? Get answers from SpringHill Suites Boston Peabody staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are unaccustomed to traffic noise, you might ask for a room on the back of the hotel.”
wanderingoften, 18 Apr 2017 | Read review
“Surprisingly good - try the 2 queen 1 pull out sofa for excellent value”
622candicel, 18 Mar 2017 | Read review
“A great place to stay!”
stevencR8449NC, 12 Oct 2016 | Read review
“Get a room at end of hallway near stairs on a low floor because elevators took a long time.”
I3414SOelizabethm, 9 Oct 2016 | Read review
“4th floor for longer stays”
, 11 Sep 2016 | Read review
5 of 5