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Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
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244 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Northampton, Massachusetts
Reviewed 22 September 2016

FYI- This hotel closed earlier this year. I just assumed that it was for renovations. Then the hotel was demolished in September 2016. We had hoped to stay here as the kids love(d) the pool. Great location, friendly staff, clean rooms. Tripadvisor please update.

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Helpful?
1Thank Heather9465
Colchester, Vermont
Reviewed 6 April 2016

where to begin ... first, the whole place stank like someones moldy basement and is laid out like someone gave a toddler a box of legos and said "here, design a hotel". The rooms on the upper floor had water damage dripping down the ceilings and walls, and the rooms on the first floor had dehumidifiers as standard equipment to...

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1Thank Seth C
Hartford, Connecticut
Reviewed 28 October 2015

This hotel is oddly designed, dark and in disrepair. Although our room appeared clean, the entire hotel as a whole was dingy. One of the doors to the outside near the bar didn't even close. It did not feel safe or secure. There are hotels in far better condition further down the road near the whole foods market. If you...

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Helpful?
Thank vegstar1
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you taking the time to share your experience with the Clarion in Northampton. Although our property can be challenged, the staff continues to try to create memorable stays for our guests. Again, we appreciate your feedback. Jeremy Brown General Manager

Lincoln, Nebraska
Reviewed 15 October 2015 via mobile

My stay was fair had to help guests find their room or help find the swimming pool and also the so called elevator they had was a lift and it broke down right after my husband used it and he was unable to use it for the rest of our stay and also the some of the staff wasn't friendly...

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1Thank Roxanne5533
Fort Salonga, NY
Reviewed 22 September 2015

We had a family reunion of sorts, and we all stayed together here. The room was very clean. We happened to have had an issue with our room, and when we brought it to the attention of the management, the hotel went above and beyond to make it right with us. Thank you Clarion Northampton!

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1Thank Beth C
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Hello Beth C, I cannot thank you enough for taking the time to share your experience. By allowing our team the opportunity to address the issue that you experienced, you gave us the chance to make things right and make sure that you were able to enjoy time with family; and not worry about your hotel, which is what we...

Boston
Reviewed 10 September 2015

I have stayed at this Clarion many times, and the rooms are always clean, but a little dated. There is some inconsistency in the bathrooms; many are in great condition but some have peeling paint/wallpaper or chipped enamel in the showers (however, they are always clean). Breakfast has been very inconsistent on recent visits; sometimes there is a full hot...

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Helpful?
Thank Carrie B
Trumansburg, New York
Reviewed 4 September 2015

The Clarion has taken some knocks here...but I think things have changed for this establishment. The rooms were clean, comfortable and even in one of the basement rooms, they were not moldy (maybe the in room dehumidifier was the help there). There were plenty of pillows (soft and softer) and despite the hotel being sold out, it was quiet. Service...

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Thank Q. C
Philadelphia, Pennsylvania
Reviewed 4 September 2015

From my e-mail to the staff/manager/ anyone (no answers): Unfortunately, this e-mail is not to rave to you about how helpful your staff was, how amazing your hotel was or how well my weekend went while in your care. My stay at the Clarion this weekend can be described by none of the above. I was a guest performer at...

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Helpful?
1Thank MissKoryBeth
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Hello Ms. Ancona, Thank you for taking the time to share your experience. I have reached out to you directly to respond to your concerns. We appreciate all of our guests taking time to share their feelings, and look forward to continuing to serve guests' at the Clarion in Northampton. Sincerely, Jeremy Brown General Manager

Gloucester, Massachusetts
Reviewed 2 September 2015

My friends and I were staying at the Hotel for a convention being hosted there and we were staying there for a discounted price. The hotel was more pretty on the inside rather than the outside. The parking was very convenient with different spots all over the hotel. The beds were comfortable, and the room was pretty clean. The pool...

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Thank patricekelly
Broadalbin, New York
Reviewed 31 August 2015

This hotel was a joke. First they give us a room key to someone else's room and we walk in to their belongings which we easily could have taken. Then we were moved to a non-business room (which we planned heavily on the business room) and did not have any of the things in there we banked on! We brought...

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2Thank Carly M
ClarionNorthampton, General Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to share your experience with the Clarion Hotel in Northampton. We value guests' feedback as it lets us know the key areas that we can work to improve. The Charity event that you indicate was not an event that the hotel was aware of, or that was arranged with the hotel. If a request...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Clarion Hotel & Conference Center

Address: 1 Atwood Dr, Northampton, MA 01060-4272
Region: United States > Massachusetts > Hampshire County > Northampton
Price Range: $133 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
Number of rooms: 122
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Also Known As:
Clarion Hotel And Conference Center
Clarion Northampton
Northampton Clarion
Clarion Hotel Northampton
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Questions & Answers

Questions? Get answers from Clarion Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms directly adjacent to the indoor pool - they can be very humid and musty smelling.”
 of 5 bubbles 991carrieb, 9 Sep 2015 | Read review
“Don't go here.”
 of 5 bubbles 308carlym, 31 Aug 2015 | Read review
“king size rooms are best”
 of 5 bubbles eonl2014, 9 Jul 2015 | Read review
“great location to go anywhere”
 of 5 bubbles donnadC5780NU, 8 Jul 2015 | Read review
“Don't pay list price!”
 of 5 bubbles SpanMin, 14 Oct 2014 | Read review
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