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Quality Inn & Suites

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Quality Inn & Suites
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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Davidson, North Carolina
Reviewed 5 September 2016 via mobile

This was our third visit to the hotel. It is functional but not fancy. The room is adequate as is the breakfast. The workout room is poorly maintained and offers little more than a small space in which one can exercise. The machines are not operational. The hotel is walking distance to downtown for those willing to make a short...

Thank 855Kathryn
Peru, New York, United States
Reviewed 5 September 2016 via mobile

I will never look at this place again. Horrible! Checked in by a young female employee that needs to learn proper communication and interaction with a customer. Seriously outdated hotel. I had asked for a second story room and got a bottom floor. The place had some nasty clients milling about. Toilet had tissue inside the bowl. A/C did not...

Thank Michael B
A TripAdvisor Member
1 review
Reviewed 1 September 2016 via mobile

My husband & I spent 1 and it will be the last 1 night at the Quality Inn in Northampton, MA. There is something when you register that should raise a flag, the front desk person emphatically makes sure you sign a long legal form about accepting the room rental agreement unlike any other I've been presented with in other...

Thank A TripAdvisor Member
Reviewed 21 August 2016

This is a really nice hotel.Check in and out was a breeze. The hotel is clean. beds are comfy.The indoor pool temp was perfect. We did have a problem with the wifi. We never called to see if it could be fixed because it was not a big deal to us. We love Northampton and will return to this hotel...

Thank ayreon600
Manchester, Connecticut
Reviewed 5 August 2016 via mobile

We needed a hotel in Amherst and this was the only place available so we had no choice. Our usual hotel in Amherst was booked. The hotel was adequate but just not to our normal standards staff was very friendly and breakfast was available each morning. Breakfast was okay. We stayed in the tower. The room was adequate and quiet.

Thank mechalex
Reviewed 26 July 2016

We decided to stay at Quality Inn & Suite in Northampton based on how close it was to our sight-seeing stops the next day in VT and NH. Arrival was tricky as there was a significant amount of construction on I-91 (The exit NB was closed) and also on Pleasant St. and Conz St. Check in was quick and the...

1Thank Michael P
Sharon, Massachusetts
Reviewed 14 July 2016

My husband and I recently stayed here for a night along with a few other couples for a reunion of friends. I sensed that the staff worked very hard to please the guests of the hotel. The room was very clean and comfortable. The breakfast was adequate. I especially liked the fact that snacks were available in the lobby for...

Thank travelbugsharon1
Hartford, Connecticut
Reviewed 5 July 2016

After running into a problem with booking the room thru a 3rd party-the manager Sean and the 3rd party booking company worked out a solution. We booked a suite with fireplace,but was originally given a regular suite. To our pleasure, the hotel and booking company agreed to give us the suite we paid for. Kudos to Sean and staff for...

Thank Ann L
Aurora, Ohio
Reviewed 7 June 2016

My daughter stayed here in late May and had a pair of expensive shoes stolen from her room. After filing a complaint the manager, Sean, said the hotel cannot take responsibility for lost or stolen items. You are on your own if something is missing. Just so you know. They would not do ANY think in terms of accommodation or...

2Thank Dave M
Reviewed 18 May 2016

We spent three nights at the Northampton Quality Inn & Suites attending my 50th reunion at Smith College. From check-in to check-out, the staff could not have been more pleasant or helpful. We especially want to single out Beth, the breakfast attendant, who very much surprised us by saying she had just started there -- she was fabulously attentive to...


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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 

Additional Information about Quality Inn & Suites

Address: 117 Conz St, Northampton, MA 01060-3883
Region: United States > Massachusetts > Hampshire County > Northampton
Price Range: $123 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Martha's Vineyard, Massachusetts

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a 2nd floor room if it's an outside access room (less parking lot noise) or get a room in the new inside access room building.”
 of 5 bubbles L7795JFamyl, 10 Feb 2017 | Read review
“Stay on the top floor and away from the noisy pool”
 of 5 bubbles jimv474, 29 Jan 2017 | Read review
“We were riding motorcycles so we made sure to have street level rooms so bikes were right by our door”
 of 5 bubbles lnofsagharbor, 13 Oct 2016 | Read review
“top floor is better”
 of 5 bubbles U9487RLannl, 5 Jul 2016 | Read review
“Second floor room may have helped with being quiet.”
 of 5 bubbles jmcsocial, 16 May 2016 | Read review
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