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Just a reminder/warning to all: ALWAYS CHECK FOR BEDBUGS!!! As soon as you enter a hotel room, go straight to the bathroom and put all of your luggage in the bathtub, not on the floor of your room, then THOROUGHLY INSPECT THE MATTRESSES AND HEADBOARDS...More
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 5 days ago
Thank you very much for taking the time to review your recent stay with us at The Quality Inn & Suites. Allow me to apologize on behalf of the entire hotel for the issues you experienced during your stay with us. We take claims of...More
Always stay here when traveling to Northampton. Rooms are always clean, staff is very friendly & accommodating. I look forward to booking one of the new suites with a fireplace and bedroom next time we stay!! Highly recommend!!
Second trip and stay at this suite hotel. Last time I reviewed direct to their website that I felt compelled to clean the kitchen before food prep.I was assured this was not normal and to please try them again.
This time was worse.
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 1 week ago
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the issues with the cleanliness of your room and kitchen during your recent visit to our hotel. I have shared your feedback with my Housekeeping Manager to ensure we...More
The motel is the type with outside two story entry and no elevators in the main building. The motel may be on the lower scale of hotel/motel that I'm use to but they try to make up for that with friendly staff and taking extra...More
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 2 weeks ago
Thank you William4932 for taking the time to provide a review of your recent stay with us at The Quality Inn & Suites in Northampton. We are all glad to hear that you enjoyed your stay with us and we truly appreciate the kind words...More
We had stayed in unit last year, this time it wasn't as good in the new section ( several stories high ). Hot water was warm only and key didn't work. I recommend not staying on new building until they bring it up to speedMore
Thank Catherine R
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 3 weeks ago
Thank you so much for taking the time to review your stay with us at the Quality Inn & Suites. Allow us to apologize for failing to meet your expectations regarding the quality of the room. We work hard to ensure that our guests are...More
USD 101 - USD 240 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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