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All reviewsfront deskclose to townnewer hotelvery nice hotelwalk in showersmith collegestaff was friendly and helpfuldowntown areasoy milkincluded breakfastwedding guestsoff the highwaywafflescleaning staffconvenient locationshower headbowling alley
The hotel and room are very nice looking, clean and modern. The walk to downtown was a nice 5-10 minute walk. We had a very friendly greeting at the desk by Holly, and she was great with our six year old. She made his day...More
We spent a Thursday night after July 4th at the Inn on our way north. We had a very restful night, a good breakfast and were ready to resume our trip nicely refreshed. The Inn is super clean and the staff is cheerful and friendly.
My wife and I recently stayed one night for a short weekend getaway and we were so very pleased with the quality of the Hotel and staff.
Our room and the Hotel was very clean and well maintained. Our bathroom was huge compared to what...More
This hotel was very nice. The beds were very comfortable. The atmosphere was just right for our Mother/Daughter weekend. We were close to the shopping and the restaurants and the hotel was safe. Breakfast was delicious.
I would have considered the room a reasonable value at half the price I paid (about $250). The only bedside stand was between the two beds. The bathroom ventilation was not sufficient to keep the bathroom from becoming very steamy during a shower. The included...More
Thank Gregory P
Response from James M, General Manager at Fairfield Inn & Suites Springfield Northampton/AmherstResponded 10 June 2018
Dear Gregory P,
Thank you for sharing your feedback in regards to your recent stay with us. I can imagine how frustrating it was for you to be sharing a bedside stand between multiple guests and experiencing poor ventilation in the bathroom. Please accept our...More