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Hotel Northampton

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377 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Reviewed 26 September 2016 via mobile

Location is excellent. Rooms need updating. Definitely not upscale. I would not recommend room 174 and other rooms that are on the same line. You'll not get any sunlight. Check in service was ok but had curt checkout service.

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Helpful?
2Thank Lisa K
HotelNorthamptonExec, Manager at Hotel Northampton, responded to this review

Dear Lisa K, Thank you for your review. We are in the process of renovating our rooms, which we anticipate will be finished by next Spring. I apologize for the curt check out service. We strive to provide the best customer service and that is definitely not our standard. I will follow up with our Front Desk management team with...

Pleasantville, New York
Reviewed 26 September 2016

The hotel set aside a number of rooms for our wedding guests. Everyone was pleased with the service and the location in Northampton was great to keep people entertained the rest of the time. The sales staff answered questions along the way and logistics on wedding day were very smooth.

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Thank fellowsr31
HotelNorthamptonExec, Manager at Hotel Northampton, responded to this review

Thank you, fellowsr31! We appreciate your review :) Hotel Northampton Management

Portsmouth, New Hampshire
Reviewed 13 September 2016

The Hotel is in a prime location. Within walking distance to everything that is Northampton Ma. Hotel staff very helpful and friendly. I got excited when I was told I had been upgraded to a King room. Great having a restaurant/tavern in the building and very nice outdoor patio for dining. What you pay for your room though I expected...

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Helpful?
Thank birthdaylady0407
HotelNorthamptonExec, Manager at Hotel Northampton, responded to this review

Dear birthdaylady0407, Thank you for your feedback. I apologize for the odor in you room. We are a non-smoking facility and your room should not have had any cigarette smell. During your next stay, please let our Front Desk know and we are happy to switch you to a different room, or place a deodorizer in your room to circulate...

Middletown, Connecticut
Reviewed 12 September 2016

Booked a room with a Balcony for a last minute getaway. Price was excellent for the location right were all the action is in town and all the amenities the hotel has to offer. The view was great. We had drinks and food on the balcony and watched the sunset. The Room was big and clean, comfortable bed and pillows....

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Thank Ann20032014
HotelNorthamptonExec, Manager at Hotel Northampton, responded to this review

Thank you, Ann20032014. We really appreciate your review and feedback. Hotel Northampton Management

New York City, New York
Reviewed 9 September 2016 via mobile

Comfortable and pleasant stay in this historic hotel. Recommended highly. We stayed in a Queen room on the 5th floor. AAA rate was the best deal (less than their internet rate the night we stayed). Complimentary continental breakfast with great coffee! Pleasant staff and located right in the heart of this cute little town. Across the street from the Calvin...

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Thank moonfilm
HotelNorthamptonExec, Manager at Hotel Northampton, responded to this review

moonfilm, thank you for your review! We appreciate it! Hotel Northampton Management

Minneapolis, Minnesota
Reviewed 31 August 2016 via mobile

We booked a queen room for our family, clearly specifying that two adults and a child would be staying there. The desk clerk said they would bring a rollaway for our 13 year old. Once we saw the room, we told them not to bother--there was no way to fit it in. Two rooms later, we finally got one that...

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Helpful?
Thank J9lee
HotelNorthamptonExec, Manager at Hotel Northampton, responded to this review

Dear J9lee, Thank you for your review. We have about 40 queen rooms, and they all vary in size and furniture in the room. I'm so sorry you were placed in a smaller one! I will speak with our Front Desk management team to ensure this can be avoided in the future. As a historic hotel, our rooms are very...

Rochester, New York
Reviewed 24 August 2016

We try to avoid the chain hotels. This one is our style--historic which we love. Have stayed there three times so far. GOOD: staff is very friendly, Wiggins Tavern has great history and charm, location is excellent- LOTS of great places in walking distance. NOT GOOD: Crazy rates! We got last available room in what they called "Deluxe Queen" which...

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1Thank K N
Omaha, Nebraska
Reviewed 19 August 2016

We enjoyed our stay even though the air conditioning was on the fritz. We enjoy historic hotels, the room was small and lacking in outlets but you expect some of that when you have a historic designation. What would have made the stay better is if the windows had better screens - though I love there is the option for...

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Thank Sue B
New York City, New York
Reviewed 6 August 2016

So, this is a heritage hotel and I love heritage. The building is lovely, the staff smiles a lot and the Wiggins Bar is almost a museum piece and a must visit in Northampton. Main Street has excellent restaurants and cafes (including a choice of vegan ones!) and is less than five minutes away. Add a couple more minutes to...

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Thank WanderingLama
Utica, New York
Reviewed 27 July 2016

We've stayed at this historic hotel more than a few times over the last several years & each stay is a pleasure. Thanks to Juan, the housekeeping manager at the hotel, for another beautiful example of the hospitality and service you are provided at the Northampton. He exemplifies the hotel -- whether it is the people at the front desk...

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1Thank RonL40

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Wiggins Tavern
Wiggins Tavern
Cuisines: American, Bar
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Hotel Northampton

Address: 36 King St, Northampton, MA 01060-3291
Region: United States > Massachusetts > Hampshire County > Northampton
Price Range: $222 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Northampton 3.5*
Number of rooms: 106
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Northampton staff and other travellers.
9 questions
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New Jersey
Dover Plains, New York
2 months ago
Groton, Vermont
6 months ago
Groton, Vermont
6 months ago

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Questions? Get answers from Hotel Northampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor if you can”
 of 5 bubbles CimmyP, 10 Jan 2017 | Read review
“Chose a room by the elevator and it was still quiet!”
 of 5 bubbles Lou1se1110, 2 Jan 2017 | Read review
“Ask for a room with a pullout sofa. They are bigger and nice!”
 of 5 bubbles rlmcgrath, 11 Dec 2016 | Read review
“Rooms in the main building only.”
 of 5 bubbles Seapinesmiserable, 12 Nov 2016 | Read review
“Not near Elevator”
 of 5 bubbles Mecp3, 10 Nov 2016 | Read review
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