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We’ve been staying at the Porches for the 10 years or so and it’s one of our favorite hotels. On our most recent visit, however, it felt like both the management and the rest of the staff were a bit “checked out.” Despite the fact...More
1 Thank stephandgio_m
Response from Kim C, Manager at The Porches Inn at MASS MoCAResponded 11 September 2016
Dear Steph & Gio,
We apologize for falling short of expectations during your most recent visit. We rely on our longtime customers to keep us on our toes, and we thank you for caring enough to provide this constructive feedback.
It's an unfortunate fact of...More
My rating would be higher but at the prices charged, we expected an upscale B&B, and Porches does not meet that standard.
The room we had was very big, as was the bathroom. Room amenities were good and everything worked well, except the internet as...More
1 Thank JacksonCage
Response from Kim C, Manager at The Porches Inn at MASS MoCAResponded 10 September 2016
Thank you for the candid feedback concerning your recent stay at the Porches Inn at MASS MoCA.
First of all, we want to apologize for the problems you experienced with our Wi-Fi and our housekeeping staff. The Wi-Fi situation has been remedied, and...More
If you would like a different kind of hotel experience, then this is the place for you.
For starters, the hotel layout is six two story Victorian styled homes close together and connected by a porch that runs in front of most of the buildings....More
1 Thank J_and_A_1
Response from Kim C, Manager at The Porches Inn at MASS MoCAResponded 7 September 2016
Good afternoon, J & A!
Thank you for the feedback. We are glad to hear you enjoyed your stay at the Porches Inn and hope to see you again in the near future.
We were vacationing the Berkshires in a ski condo and planned a day at Mass MOCA. Walking around North Adams, I had commented on how lovely The Porches looked. We made our way into the Inn and my husband surprised me with the keys to...More
Response from Kim C, Manager at The Porches Inn at MASS MoCAResponded 3 September 2016
Thank you for sharing your feedback with us. We are very pleased to read that you enjoyed your stay at the Porches Inn, especially our heated outdoor pool, our complimentary continental breakfast and our hilltop gazebo. We look forward to welcoming you back...More
We spent two nights celebrating our 45th anniversary. Our suite was clean, large and comfortable. Mass MoCA was literally across the street, and the Clark is only 5 miles away. The continental breakfast was man-compatible.
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Response from Kim C, Manager at The Porches Inn at MASS MoCAResponded 2 September 2016
Thank you for your very positive review of the Porches Inn at MASS MoCA. It was our privilege to help you celebrate your 45th anniversary, and we hope to have the pleasure of your company again soon.
We have six separate guest buildings, and our cat, Sabine, lives in the one where the reception desk and breakfast room are located--she is not allowed in the other buildings. We do allow guest pets in a second... More
We have six separate guest buildings, and our cat, Sabine, lives in the one where the reception desk and breakfast room are located--she is not allowed in the other buildings. We do allow guest pets in a second building, however, so if you were to book a room with us, we would make sure to put you in one of the four buildings that is entirely pet-free.
Concerning breakfast, you could have it delivered to your room, as noted above--there is no extra charge for this service--or we could sequester Sabine in the basement while you are in the breakfast room.
Please don't hesitate to let us know if you have any other questions, and thank you for your interest in the Porches.
Assistant General Manager,
The Porches Inn