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Hotel Indigo Boston - Newton Riverside

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Traveller (120)
Room & Suite (237)
Dining (54)
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Overview
  • Excellent19%
  • Very good37%
  • Average24%
  • Poor13%
  • Terrible7%
Travellers talk about
“aveda products”(14 reviews)
“hardwood floors”(14 reviews)
“covered parking”(15 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (779)
There are newer reviews for Hotel Indigo Boston - Newton Riverside
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All reviewsaveda productshardwood floorscovered parkingmbta stationoutdoor poolgreen linemodern decorfree parkingoff the highwaybar restaurantbusiness centerfive minute walklate at nightfenway parkriversidecabanahip
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331 - 335 of 749 reviews
Reviewed 19 August 2014 via mobile

My husband and I stayed here for a weekend trip in Boston to celebrate our first wedding anniversary. We would definitely return! The biggest positives: -Great location. About a five minute walk to Riverside. The train ride isn't short, but much better than dealing with...More

Thank katieanddougie
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 20 August 2014

Dear Katieanddougie: Thank you for choosing the hotel Indigo Boston Newton for your recent trip to the Boston Area. We were excited to hear about your Wonderful Stay experience. Thank you for Sharing on Trip Advisor. Sincerely,

Reviewed 18 August 2014

If you're traveling with teens, young children, and you think you'll want room service or an easy decent meal in the restaurant, stay at the Marriott nearby. The rooms at Hotel Indigo are comfortable, but no matter what you order, whether from room service or...More

Thank Barbara B
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 20 August 2014

Dear Barbara B: Thank you for choosing the hotel Indigo Boston - Newton and sharing your experience on Trip Advisor. I am very sorry to hear that you had serveral food quality issues during your stay. We take food quality very seriously and it is...More

Reviewed 17 August 2014

I have a number of complaints about this facility, and lest you get the wrong impression, I don't mind staying here, and will likely stay here again. Read all the way down to get to the positives! The design of the room is modern, and...More

2  Thank SGillinois
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 18 August 2014

Dear SGillinois: Thank you for choosing the hotel Indigo Boston - Newton for your recent trip to the Boston Area. We appreciate your patronage and the feedback you shared on line. Your comments regarding the design features that are not as fucntional as one would...More

Reviewed 17 August 2014

My wife, daughter, and I recently stayed at this hotel for three nights. Our goal was to explore Boston without experiencing the traffic. The location of this hotel is fantastic for this purpose as long as you don't mind the 1/2 hour ride into Boston...More

Thank Frank E
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 18 August 2014

Dear Frank E: Thank you for choosing the hotel Indigo Boston - Newton and for sharing our comments on Trip Advisor. We are glad you enjoyed the benefits of our location and the accessbility provided by the adjacent Riverside T stop to get you to...More

Reviewed 12 August 2014

My review is as a local patron of the hotel pool rather than as a hotel guest although I have stayed overnight at the hotel and believe that those considering this hotel should understand its policies for pool use. This place has always allowed non-hotel-guests...More

3  Thank JHC444
Response from Jim H, General Manager at Hotel Indigo Boston - Newton RiversideResponded 12 August 2014

Dear JHC444: Thank you for taking the time to share your comments on Trip Advisor. We appreciate you sending the same comments to the hotel directly through our website. Customer feedback on all aspects of operation and services provided is greatly appreciated. As the current...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 150 - USD 309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 150 - USD 309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (120)
Room & Suite (237)
Dining (54)
Pool & Beach (42)
Amenities (71)
Business Centre & Event Rooms (2)
Questions & Answers
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marlenis04
4 August 2017|
AnswerShow all 2 answers
Response from bolityzo | Reviewed this property |
The front desk staff will issue "bracelets" to the guests during check-in. I think you can ask them for 'bracelets' if you are waiting. I am not sure how strict they are in checking 'bracelets'.
0
Votes
Kathleen B
5 April 2017|
AnswerShow all 2 answers
Response from Cara S | Property representative |
Unfortunately Trip Advisor will not allow responses that include website links or HTML. A email address is rejected when listed. Please call 617-454-3434 to reach the General Manager directly. Thank you Jim
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Votes
Sonia T
3 August 2016|
AnswerShow all 4 answers
Response from sunny77SI | Reviewed this property |
I didn't see a shuttle either. We took the green line train into Boston from the hotel, about a block away. I'm sure if you call the hotel they can give you all the info you need. I had called the hotel before I went... More
0
Votes
Room Tips
"Do not accept a room on the main floor"
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"Never trust this hotle with your laundry..."
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"read our review before you book the room here"
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"This was supposed to be their best double. Can't imagine any worse."
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