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Hotel Indigo Boston - Newton Riverside

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Traveller (120)
Room & Suite (237)
Dining (54)
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Overview
  • Excellent19%
  • Very good37%
  • Average24%
  • Poor13%
  • Terrible7%
Travellers talk about
“aveda products”(14 reviews)
“hardwood floors”(14 reviews)
“covered parking”(15 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (779)
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All reviewsaveda productshardwood floorscovered parkingmbta stationoutdoor poolgreen linemodern decorfree parkingoff the highwaybar restaurantbusiness centerfive minute walklate at nightfenway parkriversidecabanahip
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11 - 15 of 749 reviews
Reviewed 3 weeks ago

I dropped a dress shirt and one of my favorite pairs of slacks off at front desk for dry cleaning in the morning. Only the dress shirt came back the evening. They said they'd check with the laundry service they use, but every time I...More

Thank Y2458TIdavidp
Response from IHGService, Guest Relations Manager at Hotel Indigo Boston - Newton RiversideResponded 1 week ago

Hello Y2458TIdavidp, Thank you for sharing your thoughts and for letting us host your stay here in Newton. I'm happy to note that our location was ideal to your needs but your overall experience far from hoped. I'm sorry for what happened with your slacks...More

Reviewed 17 March 2018

I like the Indigo brand. We have used them several times in Brooklyn for business travel and I find them very accommodating. My stay in Boston was no exception. The room was more than adequate and the service was great. It was not far from...More

1  Thank JDRolle R
Reviewed 25 February 2018

Cheap hotel and the price shows in the cleanliness of the room. Small room, mini fridge costs extra. Bathroom floor was not clean at all, did not feel comfortable walking on the floors barefoot. Thin walls, could hear people in the hallway very clearly. I...More

1  Thank lillmiller98
Response from Cara S, General Manager at Hotel Indigo Boston - Newton RiversideResponded 27 February 2018

Hello "lillmiller98", As this hotel was built in the 60's, the walls and doors have been soundproofed as well as can be, and I'm sorry if hallway guests could be heard in your room. But the bathroom floor cleanliness we have to own, and quite...More

Reviewed 13 February 2018

We got a last minute reservation here when our plans changed unexpectedly. The rooms are modern and fairly clean, but definitely not huge and the bathrooms are quite small. The first room we entered had no heat so we were quickly moved to another room...More

Thank Kristiesue
Response from Cara S, General Manager at Hotel Indigo Boston - Newton RiversideResponded 14 February 2018

Thank you, KristieSue, for reviewing Hotel Indigo and bringing these items to our attention. True, with the hotel having been built in 1965, the rooms and bathrooms are small, but we hope the decor and service meet the modern traveler's needs. Sorry about your heater,...More

Reviewed 2 February 2018

We called in to warn the hotel of our very late arrival, 2 am. Once in the room we were not able to close the curtain and asked to be moved to another room. We were given a room facing the wall connected to the...More

Thank telmomom
Response from Jonathan T, Manager at Hotel Indigo Boston - Newton RiversideResponded 3 February 2018

Dear Telmomom, I am very sorry to hear you were dissatisfied with your accommodations during your visit with us. I would be more than happy to investigate the charges of the refrigerator as we only charge a nominal fee for delivery of the refrigerator to...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 148 - USD 308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 148 - USD 308 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (120)
Room & Suite (237)
Dining (54)
Pool & Beach (42)
Amenities (71)
Business Centre & Event Rooms (2)
Questions & Answers
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marlenis04
4 August 2017|
AnswerShow all 2 answers
Response from bolityzo | Reviewed this property |
The front desk staff will issue "bracelets" to the guests during check-in. I think you can ask them for 'bracelets' if you are waiting. I am not sure how strict they are in checking 'bracelets'.
0
Votes
Kathleen B
5 April 2017|
AnswerShow all 2 answers
Response from Cara S | Property representative |
Unfortunately Trip Advisor will not allow responses that include website links or HTML. A email address is rejected when listed. Please call 617-454-3434 to reach the General Manager directly. Thank you Jim
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Votes
Sonia T
3 August 2016|
AnswerShow all 4 answers
Response from sunny77SI | Reviewed this property |
I didn't see a shuttle either. We took the green line train into Boston from the hotel, about a block away. I'm sure if you call the hotel they can give you all the info you need. I had called the hotel before I went... More
0
Votes
Room Tips
"Do not accept a room on the main floor"
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"Never trust this hotle with your laundry..."
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"read our review before you book the room here"
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"This was supposed to be their best double. Can't imagine any worse."
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