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24/12/2017 25/12/2017
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    Crowne Plaza Boston-Newton Hotel

    320 Washington St, Newton, MA 02458-1619
    011 61 1800 760 595
    Hotel website
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    24/12/2017 25/12/2017
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    USD 111*
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    Traveller (147)
    Room & Suite (66)
    Dining (6)
    • Excellent21%
    • Very good31%
    • Average26%
    • Poor13%
    • Terrible9%
    Travellers talk about
    “express bus” (16 reviews)
    “light sleeper” (25 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    24 Dec.25 Dec.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (831)
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    1 - 5 of 773 reviews

    Reviewed 1 week ago

    This is a business-type hotel convenient to Downtown Boston on the express busses or via the Mass Pike. It is fairly recently renovated and everything is in good condition. The hotel itself straddles the Massachusetts Turnpike, so some of the rooms are noisy. If you...More

    Thank Travelliz1999
    Response from CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton HotelResponded 1 week ago

    Dear Travelliz1999, Thank you for staying with us on your recent trip to Greater Boston. We're so happy to hear that you were happy with the accommodations and the location met your needs. We look forward to welcoming you back on your next trip to...More

    Hotel's Favourite
    Reviewed 15 August 2017

    We were heading to the Boston area to look for a daughter's wedding dress. We picked the Crowne Plaza because of it's proximity to the Bridal Outlet. I was concerned about traffic, so really glad that the hotel was conveniently off the exit; an oasis...More

    Thank RevPatt
    Response from CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton HotelResponded 17 August 2017

    Dear RevPatt, Thank you so much! We are so happy we got to be the haven for a family getaway during such an exciting time. Thank you for sharing your feedback and for staying with us. We hope to welcome you back in the future....More

    Reviewed 3 weeks ago

    Since I was priced out of staying in Boston for the weekend, I opted for this location, as you can get to Boston proper fairly easily either by car or by bus (though be warned, the bus schedule can be a bit sporadic due to...More

    Thank WhinyMcGee
    Response from CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton HotelResponded 3 weeks ago

    Dear WhinyMcGee, Many thanks for this detailed (and non-whiny, we might add) review. We're so pleased you found us to be a pleasant alternative to downtown and we appreciate the notes. We'll be sure to keep our public transit guests informed that the schedule can...More

    Reviewed 3 weeks ago via mobile

    I checked in after a long flight at 2 AM. When I entered the lobby there was a strong food odour in the air. I realised that the receptionist walked on a carpet full of dust and dirt. Furnitures were broken and not repaired. Bad...More

    1  Thank Joerg_O_Hatmann
    Response from CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton HotelResponded 3 weeks ago

    Dear Joerg_O_Hatmann, Thank you for taking the time to share this feedback with us. We are so very sorry to hear your stay was cut short and didn't meet your expectations or the expectations we have for our guests' experience. We are so sorry to...More

    Reviewed 4 weeks ago

    I'm not sure what to call the Crowne Plaza a not-up-to-snuff hotel or a grossly overpriced motel. When we arrived, there was a sign that said valet service, but there was never a valet to be seen. There was no one to help with our...More

    1  Thank Louis S
    Response from CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton HotelResponded 4 weeks ago

    Dear Louis S, We're very sorry to hear you were underwhelmed with your recent visit. We certainly understand how a lacking welcome experience may have put a damper on your visit and we will research exactly why there wasn't a valet available during your stay....More

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    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • USD 108 - USD 221 (Based on Average Rates for a Standard Room)
    • Hotel class
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    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
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    • Reservation Options
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    • Location
    • United States >
    • Massachusetts >
    • Newton
    • Also Known As
    • Sheraton Newton ,
    • Newton Crowne Plaza ,
    • Newton Sheraton
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    Traveller (147)
    Room & Suite (66)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (87)
    Bathroom (12)
    Business Centre & Event Rooms (7)
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    Ask a question
    Questions & Answers
    3 June 2017|
    AnswerShow all 6 answers
    Response from Lafemmegiselle | Reviewed this property |
    you would be taking Amtrak (I work on it!) and I would take an Uber from Boston Back Bay, not Boston South Station. The hotel is technically not in Boston FYI. There is an express bus that runs from about a block away... More
    27 June 2016|
    AnswerShow all 6 answers
    Response from Sarah S | Reviewed this property |
    I only ate breakfast in the hotel it was expensive for what you got (buffet breakfast) US$18 per person.
    6 September 2015|
    AnswerShow all 5 answers
    Response from RoyalSilk | Reviewed this property |
    Agree - the hotel does not run a shuttle. Mind you if you paid them to run one for the competition they might.
    Room Tips
    "upper floor"
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    "Probably the higher up you are, the quieter it is."
    Read review
    "I asked management and there no quiet rooms. They do have ear plugs if you want them"
    Read review
    "As high a room as possible. You will need earplugs either way."
    Read review
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