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Sheraton Needham Hotel

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Sheraton Needham Hotel
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378 Reviews from our TripAdvisor Community

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Showing 362: English reviews
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Our extended family all stayed at this hotel over the Thanksgiving holiday. The staff could not have been more helpful! They did all they could to make our stay comfortable, which it was. The rooms were fine and the beds very comfortable. It was really great to be close to the shopping center (to which they have a shuttle running),... More 

Helpful?
Thank EW618
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

They completely messed up my check-in, over-charged the hold amount on my card, gave a second bill to my guest, told me to 'come downstairs' with my computer when I had a problem with wi-fi, made no attempt to acknowledge my concern about mistakes in billing. Parking inconvenient. No sense of customer service at all. A smile costs nothing. Frequent... More 

Helpful?
Thank Dandelion42
Great Falls, Virginia
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 weeks ago

I originally got to this hotel via a mega-booker. Liked it so much I went back, booking two rooms directly. Reservations people were so friendly and helpful, same with front desk, like last time. Rooms are huge, extremely comfortably furnished, clean as a whistle, the hotel is great - lots happening, very good bar area...I love this hotel!

Helpful?
Thank FriskyTrips
Petah Tiqwa, HaMerkaz, Israel
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago via mobile

Although the lobby is shine and clean the rooms are dark. The light in the bathroom is enough for makeup, but you have to turn on each and every lamp in the room separately in order to get some light. The hotel staff is very friendly and helpful. If you're expecting for the fancy facility- this is not a place.... More 

Helpful?
Thank Julia Z
Mamaroneck, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2016

We recently stayed for a bar mitzvah, and the hotel was great, had everything we needed, and was centrally located. Polly at the front desk was REALLY helpful and wonderful. The pool is very nice, the bar staff are friendly, and the hotel is a very comfortable place to stay.

Helpful?
Thank Lisa G
Cape Cod, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 October 2016

Convenient location, right off 128 (I-95). Easy access. However....the parking is in a deck-tight spaces and not near the entrance, especially with luggage. Frequently, the hotel books its meeting space for events that flood the garage, leaving little to no room for guest parking. The front desk is in a tight space and can be maddeningly slow and chaotic, with... More 

Helpful?
1 Thank New_Paladin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016 via mobile

Currently staying here for the second time this month because of renevations. I am a student had to print in color. 3 weeks ago I stayed here and the 1 colored printer was broken. This time I had a project due the next day that my grade relied on. So, when i went to the business center again, to my... More 

Helpful?
1 Thank Sabrina C
Middletown, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

I was staying on the club floor, at premium price, and duct work banged all night from the roof. Mentioned it checking out as we had checked in late and tired, and they really did not care except to say that they knew about it. Not really a small matter when you travel and are tired.

Helpful?
1 Thank 430bill
Portland, Oregon
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 October 2016

We stayed here three years ago and hoped we would have a good experience again. Again we opted for a club access room which is on the 5th floor. The floor is only able to be reached by a room key swiped in the elevator. As I was traveling alone this time, I appreciated the safety feature of this. The... More 

Helpful?
Thank Glamerousgran
Seattle, Washington
Level Contributor
202 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 October 2016

We only stayed at the Sheraton Needham one night but it was welcoming, especially after a transcontinental trip to Boston. Everyone we met was pleasant and friendly and the room clean and comfortable. We would return to this hotel again in the future.

Helpful?
Thank Terry H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Needham is adjacent to the Interstate 95/Massachusetts Route 128 high-tech corridor. Just minutes from downtown Boston, our hotel has 4,500 square feet of meeting space. ... more   less 

Additional Information about Sheraton Needham Hotel

Address: 100 Cabot Street, Needham, MA 02494
Region: United States > Massachusetts > Needham
Price Range: $143 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Needham Hotel 3.5*
Number of rooms: 247
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Also Known As:
Sheraton Needham
Needham Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Needham Hotel staff and other travellers.
13 questions
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West Coast
over a year ago
Portland, Oregon
Worcester, Massachusetts
over a year ago
2 months ago

See all questions (13)

Questions? Get answers from Sheraton Needham Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for extra lightbulbs as room is dark.”
 of 5 bubbles Dandelion42, 20 Nov 2016 | Read review
“I always ask for higher floor everywher.”
 of 5 bubbles FriskyTrips, 18 Nov 2016 | Read review
“stay on an upper flooe”
 of 5 bubbles lisagG1136JW, 27 Oct 2016 | Read review
“do not stay there”
 of 5 bubbles 430bill, 23 Oct 2016 | Read review
“I like the club access rooms on the 5th floor.”
 of 5 bubbles Glamerousgran, 13 Oct 2016 | Read review
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