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A very “Sheraton” hotel, comfortable silent, good services in general ... but they really have an issue with in regards with dinning.
- Awful service in the restaurant, almost rude.
- Room service closes at 23:00 hours and there isn’t any alternative to dinne around....More
I was put up in a spacious king suite on the top floor, and it was so very comfortable (beds run super soft!) and secluded which is just my preference. Breakfast lounge in the morning was most excellent from the steel-cut oatmeal with hazelnut and...More
We stayed here for 2 nights, the hotel entrance has handicapped parking on each side of the entrance, however during our stay the handicapped spots on the left were inaccessible due to a massive construction trailer parked in them. This left only four handicapped parking...More
Thank Shana M
Response from AWFOM, Front Office Manager at Sheraton Needham HotelResponded 1 week ago
I am terribly sorry to hear that our TV replacement project negatively affected your stay with us. There is never a perfect time for any projects such as these, and unfortunately it caused you dissatisfaction. Furthermore, I am sorry to hear that you...More
Attended a two day regional conference and stayed at the property for the entire period. The room was spotless and well appointed as was the bathroom. The shower was a challenge (faucet almost locked tight) and flow was awkward to control - but it worked....More
We stayed at the Sheraton two nights while visiting Boston to see our daughter run in the marathon. The rooms were very nice and there was a convenient shuttle to the T Station. We didn't want to go out any more than necessary due to...More
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