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Crowne Plaza Hotel Boston - Natick

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Traveller (66)
Room & Suite (44)
Dining (14)
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Overview
  • Excellent45%
  • Very good29%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“the verve”(54 reviews)
“mile radius”(7 reviews)
“logan express”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3 Star Hotel
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Reviews (571)
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233
163
86
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32
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All reviewsthe vervemile radiuslogan expresslarge mallpantry restaurantlava lampsexecutive floornatick areafront desk stafftrain stationdirectly across the streetmass pikeshopping and restaurantsshuttle servicefree shuttlebusiness tripnew england
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211 - 215 of 551 reviews
Reviewed 17 March 2015

This hotel is very welcoming with many amenities. They furnish a first come, first served shuttle to any store or restaurant within about a 5 mile radius of the hotel. The rooms are top-notch and the little coffee shop served sandwiches, Starbucks Coffee and ice...More

1  Thank Cathy R
Response from Stephanie C, Front Office Manager at Crowne Plaza Hotel Boston - NatickResponded 29 March 2015

Dear Cathy R, It was a pleasure to welcome you to the hotel for your stay with us! It is great to hear that you had a chance to enjoy our complimentary shuttle and enjoyed the specials we had in our coffee shop during the...More

Reviewed 16 March 2015 via mobile

While everything has room for improvement, this hotel is one that has only improved their brand! I routinely stay at this property for business related travel, and can say that the food is a solid "good", staff is excellent, and rooms are clean & modern....More

Thank Jason G
Response from Stephanie C, Front Office Manager at Crowne Plaza Hotel Boston - NatickResponded 29 March 2015

Dear Jason G, It is wonderful to hear that you’ve enjoyed your stay time and time again. We pleased that we have met your expectations! Thank you so much for your feedback. See you soon! At Your Service, Stephanie Chueng Front Office Manager

Reviewed 8 March 2015

This is a useful place to stay for work. The rooms are very clean and comfortable and reasonable value for money. Check in/ out is easy. Close to an excellent shopping mall The food isn't great so you are better off having breakfast in Starbucks...More

Thank Rachel M
Response from Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - NatickResponded 21 March 2015

Dear Rachel M, Thank you for taking the time to rate your experience. We appreciate you telling others about our clean rooms and convenient location in Natick. I am disappointed to hear about your poor experience in our restaurant and would like to speak with...More

Reviewed 7 March 2015

My husband and I stayed for a weekend getaway. Awesome location...great service from the moment we walked in....superb breakfast! Clean room...large flat screen! Would definitely return to this hotel!More

Thank Momoreed1980
Response from Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - NatickResponded 21 March 2015

Dear Momoreed1980, Thank you for your wonderful feedback and kind remarks on our staff. We're thrilled to hear you and your husband enjoyed your weekend get away, and got to enjoy breakfast in our Pantry Restaurant. We look forward to seeing you again in the...More

Reviewed 2 March 2015 via mobile

The hotel was OK. It looked like they had just remodeled but it reminded me of a cheesy Orlando kids hotel. The rooms were very small. Honestly for the price I was expecting a little more. Staff was pleasant which is always a plus. I...More

Thank Maritsa Y
Response from Melanie F, Assistant Guest Services Manager at Crowne Plaza Hotel Boston - NatickResponded 4 March 2015

Dear Maritsa Y, Thank you for your time and feedback. We appreciate you letting others know about our convenient location and friendly staff. We look forward to seeing you again next time you are in Natick! Best Regards, Melanie Faas

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 137 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 137 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (44)
Dining (14)
Business Centre & Event Rooms (5)
Questions & Answers
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Lindsay813
30 September 2016|
Answer
Response from 1diva | Reviewed this property |
There is a mini fridge in the room. There is not a microwave .
1
Vote
cris925
13 April 2016|
AnswerShow all 2 answers
Response from Dan R | Reviewed this property |
Not sure about the pet friendly but it seems they are a pretty clean chain. The rooms were clean.
0
Votes
Bill D
21 January 2016|
AnswerShow all 3 answers
Response from Susan M | Reviewed this property |
No, there's no pool at the hotel. There's a small gym on the main floor, and the beautiful Natick Mall is across the street if you're into mall walking. But no pool. Sorry.
0
Votes
Room Tips
"away from the highway and Air con units"
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"South side rooms quieter away from the main road. Top floor rooms very spacious. Join IHG and get upgrades..."
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"Not all rooms have a fridge so make sure that you ask for that if you need one."
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"We're on the 1st floor no view but equipped with out door balcony."
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