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Crowne Plaza Hotel Boston - Natick

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Crowne Plaza Hotel Boston - Natick
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497 Reviews from our TripAdvisor Community

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Showing 480: English reviews
Dublin, Ohio
Level Contributor
347 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 1 week ago via mobile

This is a surprisingly inexpensive crowne plaza in Natick. The hotel itself is a bit modest from the outside for a crowne plaza, but has a reasonable lobby and a decent restaurant. The entrance is a bit difficult to find, there is a small sign from the main road so keep your eyes out for it as you get closer.... More 

Helpful?
Thank Ness S
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for letting me know about the lighting, certainly worth looking after. I appreciate your comments as well as your business. Lynne More 

Weymouth, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Was in town for Rotary meetings at a hotel down the street. This place looked a lot more interesting than your regular cookie cutter hotel. It was a very eclectic atmosphere with really cool features, for example the housekeeping carts were subwoofers on wheels. They have a great onsite bar and restaurant. Another good activity to pass time is the... More 

Helpful?
Thank ichbeineinberliner
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you very much! We look forward to seeing you again. Lynne More 

Boston, Massachusetts
1 review
Reviewed 2 weeks ago

I am a pregnant woman, I booked this hotel as my husband was admitted to hospital and I needed to stay in some nearby hotel. We booked the hotel through priceline. When I checked in I was asked which kind of room I prefer. I told that as I am pregnant due to which i am very sensitive to noise... More 

Helpful?
Thank anshuagar83
IHGService, Guest Relations Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear anshuagar83, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I... More 

Memphis, Tennessee
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

I did not enjoy my weekend at this hotel. It was noisy, over-priced, dilapidated, and unsafe. To ice the cake, IHG refused to award points even after I asked. For the price, I was expecting a decent room! Foremost, I was concerned about safety. As other people have mentioned, the false fire alarms are an issue that should be fixed... More 

Helpful?
Thank hawkeyes2
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

I'm sorry that you did not find the hotel appealing. Lynnbe More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

My wife and I had booked this hotel two years ago for a weekend of Christmas shopping in Natick,Ma. It is close to the Natick mall. In the middle of the night we get woken up by the fire alarm going off with an automated voice telling us we need to exit the building immediately. Ok, emergency I understand. So... More 

Helpful?
Thank Nathan S
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

I'm sorry to hear about your fire alarm experience. Although this has oddly happened to you twice, it really is quite rare. We do have to take the alarms seriously as the safety of our guests is of primary concern. Lynne More 

1 review
Reviewed 4 weeks ago via mobile

Just wanted to take a moment to compliment the service that we received last 10/22. You guys are very busy that night. There's only one server her name is fritzie and she's really good and fantastic server, also her host i think her name is divine. They are really hospitable and the food was really good too. Well done

Helpful?
Thank Elizabeth B
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thanks, Elizabeth, for noting our great restaurant and staff! Hotel restaurants are frequently overlooked, and it's nice to see that you gave us a chance. I hope others will too when they see your great comments. Lynne More 

1 review
Reviewed 5 weeks ago

Had a lovely stay at the Crowne Plaza for a friend's wedding. Comfortable bed, recent remodel, well appointed work-out room, proximity to impressive shopping, etc. However, the afternoon before the wedding, I used the in-room iron to press my shirt. Unfortunately, the steam function on the iron provided by the hotel had become gunked up with something, and it steamed... More 

Helpful?
Thank Jonathan H
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Jonathan, Thanks for sharing this great story. I am pleased to see that my team felt willing to accept responsibility for your shirt and empowered to resolve the issue to your satisfaction. As a General Manager, for many years, it doesn't get any better than this in my book. Thanks again. Lynne More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
Reviewed 27 October 2016

Stayed 2 nights and on second night had basic Cobb salad with chicken. This was literally the very best Cobb salad I've had in at least 20 years, with lots of freshly grilled chicken and vegetables, including almost an entire avocado. Really good breakfast also at The Pantry restaurant there, but what they did with a simple salad was awaesome... More 

Helpful?
Thank Angela S
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Great! Thanks and we hope to see you again. Lynne More 

Yardville, New Jersey
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 October 2016 via mobile

The location is close by to lots of shopping and restaurants. The parking is easily accessible and the lobby looks very nice and fancy. However, the room looks old and dingy. The bathroom was not cleaned before we got to the room and the sink was clogged. The bed is very comfortable though.

Helpful?
Thank Dominique D
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for letting me know about the bathroom. Feedback like this helps us to hit the mark by noting areas where we need to focus. Lynne More 

Boca Raton, Florida
Level Contributor
202 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 27 September 2016

We were at two big affairs in two weeks: Last week a wedding in Phlladelphia at the Ritz Carleton and this week at the Crowne Plaza (or is it the Verve ???) outside of Boston. Both times we stayed at the hotel where the party was held. Both places were very good, but I was nevertheless a tad disappointed with... More 

Helpful?
1 Thank Murray300
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for the great review. I was particularly pleased to see how we stacked up against a 5 star hotel, and I am proud of my team! Thanks for taking the time to give all the details, it provides me with great feedback to share with the staff. Lynne More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more   less 

Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester Street, Natick, MA 01760
Region: United States > Massachusetts > Natick
Price Range: $135 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Boston - Natick staff and other travellers.
11 questions
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2 months ago
Wolcott, Connecticut
11 months ago
Old Bridge, New Jersey
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Questions? Get answers from Crowne Plaza Hotel Boston - Natick staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter farther from the elevator and higher up to avoid noise from functions being held.”
 of 5 bubbles robird, 22 Sep 2016 | Read review
“7th floor.”
 of 5 bubbles 447garetht, 27 Aug 2016 | Read review
“no complimentary coffee”
 of 5 bubbles psuprd, 11 Aug 2016 | Read review
“Go through AAA”
 of 5 bubbles Ladyjeyes , 3 Aug 2016 | Read review
“The first and second floor are probably noisy when there are weddings going on.”
 of 5 bubbles LaurenShan1011, 11 Jul 2016 | Read review
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