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Best Western Royal Plaza Hotel & Trade Center

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Traveller (72)
Room & Suite (28)
Dining (9)
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Overview
  • Excellent38%
  • Very good25%
  • Average20%
  • Poor10%
  • Terrible7%
Travellers talk about
“trade show”(18 reviews)
“the wait staff”(10 reviews)
“restaurant staff”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Best Western Royal Plaza Hotel & Trade Center
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (835)
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All reviewstrade showthe wait staffrestaurant staffbreakfast buffetfront desk staffnew englandbed was very comfortablegreat experiencebusiness tripconferencejeffwebbbweventfacilitybostonmass
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11 - 15 of 823 reviews
Reviewed 25 February 2018 via mobile

This is the second year, at Best Western for Totalcon & we are all very happy it was moved here. Free Breakfast, a pool, & a clean room. The Lunch crowd was crazy busy, but thank goodness the hostess Ayaan took excellent care of us....More

Thank Sambina W
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 27 February 2018

Thank you for taking the time to review our hotel. We always love hearing feedback from our guests. I am so glad you enjoyed staying here for Totalcon. We always want to provide a fabulous experience for our guests, and our staff is committed to...More

Reviewed 14 February 2018

I spent 3 days at the BW Royal Plaza Hotel last week and as I was ready to depart the security system on my vehicle would not deactivate which left me and 4 others stranded. While we waited for arrangements to be made the staff(esp....More

Thank Deacon B
Reviewed 5 February 2018

I didn't stay at the hotel but I was there over superbowl weekend for First Event. During this event the place is packed and the bar tender Mark was busting his butt all weekend while dealing with other not nice impatient customers. The food at...More

Thank cgelo79
Reviewed 27 January 2018 via mobile

NEAC Another wonderful stay ! I traveled in a snowstorm and arrived to welcomed greetings ! Saw old friends and made some new!! Debi Webb and the staff go the extra mile to make you feel at home ! When the show was over and...More

1  Thank Sharon W
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 6 February 2018

You are always welcome at Best Western! We love our frequent guests, and I am so pleased that you have been continually satisfied with your stay. Debi is a wonderful addition to our team and I am so glad you enjoyed her and her team....More

Reviewed 21 January 2018 via mobile

If you are contemplating booking this hotel let this be the review that makes you book. I am a very picky critic of hotels. They are expensive so we should get what we want, right? The hotel is good... but what we enjoy is Jeff...More

Thank Kelli S
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 24 January 2018

We are so appreciative of your continued visits to our hotel. At Best Western, we make our guests a number one priority. At every level our staff is making sure all your needs are met. I am very happy to hear that you have been...More

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About
Amenities
Top amenities
Free Parking
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 137 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 137 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (28)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Lordthunder
4 January 2017|
AnswerShow all 5 answers
Response from rickskinner60 | Property representative |
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
0
Votes
tobyybarra
3 November 2016|
AnswerShow all 4 answers
Response from rickskinner60 | Property representative |
Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
0
Votes
Marcia S
28 March 2015|
AnswerShow all 3 answers
Response from Brian D | Reviewed this property |
I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
1
Vote
Room Tips
"We were on the 6th floor, still a lot of noise from parties coming in from the function rooms going back to..."
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"Avoid rooms at the ends of hallways."
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"Our room was almost at the end of the hall so it was quiet there. I imagine it was noisier by the elevators."
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"I've stayed in various rooms which were all great."
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