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27/08/2017 28/08/2017
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    Extended Stay America - Boston - Marlborough

    19 Northboro Rd E, Marlborough, MA 01752-1818
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    27/08/2017 28/08/2017
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    USD 133*
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    Traveller (19)
    Room & Suite (7)
    Dining (3)
    Holiday Inn Hotel & Suites Marlborough
    212 reviews
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    Overview
    • Excellent11%
    • Very good19%
    • Average17%
    • Poor12%
    • Terrible41%
    2 weeks ago
    “Don't settle with room they give you”
    2 Jul 2017
    “Not bad”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Boston - Marlborough
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    Holiday Inn Hotel & Suites Marlborough
    212 reviews
    #7 of 10 hotels in Marlborough
     
    Doubletree Hotel Boston/Westborough
    729 reviews
    #2 of 9 hotels in Westborough
     
    Courtyard Boston Marlborough
    162 reviews
    #6 of 10 hotels in Marlborough
     
    Hampton Inn Boston/Marlborough
    503 reviews
    #3 of 10 hotels in Marlborough
     
    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (96)
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    There are newer reviews for Extended Stay America - Boston - Marlborough
    See the most recent reviews

    21 - 25 of 95 reviews

    Reviewed 24 October 2016 via mobile

    Stayed here in the past and was very pleased. Not pleased this time. Ashley the front desk supervisor has a poor attitude, sloppy unprofessional appearance and generally doesn't care or understand the basics in the hospitality business. We had to change rooms because the first...More

    2  Thank starlit1913
    Reviewed 16 October 2016

    My fiancé and I will never come back here. Number of issues Front desk supervisor Ashley very poor customer service has major attitude and never is polite Rooms are very disgusting fleas, toilets don't flush, mold on ceiling, dirty blankets Rooms smell Bad general manager...More

    Thank Christine C
    Response from Manager_11525, Manager at Extended Stay America - Boston - MarlboroughResponded 20 October 2016

    Your review recently caught my attention. Please accept my most sincerest apologies on the quality of your stay. You should have never had to endure the many issues that you did. In response, we are currently working on bettering our customer service, communication, and cleaning...More

    Reviewed 28 September 2016 via mobile

    I travel for business around the country and Canada. I can say without a doubt this is BY far the worse hotel I have ever stayed at! It's a huge red flag when the lobby lights have cobwebs! The hotel is old out of date....More

    Thank Chris G
    Response from Manager_11525, Manager at Extended Stay America - Boston - MarlboroughResponded 6 October 2016

    I received a copy of your review, and wanted to take a moment to personally respond. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not...More

    Reviewed 4 September 2016 via mobile

    Old hotel, odd furnishings, smelled funny, air conditioning didn't work. Accommodates smokers so if you have to stay and don't smoke move your room to non smoking wing. As soon as you get off elevator you can smell the difference. Wouldn't stay againMore

    Thank nancy m
    Response from Manager_11525, Manager at Extended Stay America - Boston - MarlboroughResponded 14 September 2016

    Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am concerned about the housekeeping service issues you...More

    Reviewed 20 July 2016

    Booked online for a pet friendly hotel, meeting the criteria for number and weight of dogs. Night clerk saw my dogs and let me pass to my room. The next morning I was immediately called to the front desk and charged an extra over $200...More

    Thank Kristi H
    Response from Manager_11525, Manager at Extended Stay America - Boston - MarlboroughResponded 3 August 2016

    Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you...More

    Holiday Inn Hotel & Suites Marlborough
    212 reviews
    #7 of 10 hotels in Marlborough
     
    Doubletree Hotel Boston/Westborough
    729 reviews
    #2 of 9 hotels in Westborough
     
    Courtyard Boston Marlborough
    162 reviews
    #6 of 10 hotels in Marlborough
     
    Hampton Inn Boston/Marlborough
    503 reviews
    #3 of 10 hotels in Marlborough
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 112 - USD 143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Extended Stay, Priceline, Expedia, Travelocity, Booking.com, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and getaroom.com so you can book your Extended Stay America - Boston - Marlborough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Marlborough
    • Also Known As
    • Homestead Studio Suites Boston - Marlborough Hotel Marlborough ,
    • Homestead Marlborough ,
    • Homestead Studio Suites Marlborough ,
    • Homestead Suites Marlborough ,
    • Marlborough Homestead Suites
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    Traveller (19)
    Room & Suite (7)
    Dining (3)
    Hotel & Grounds (18)
    Bathroom (3)
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    Hampton Inn Boston/Marlborough
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    Questions & Answers
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    Room Tips
    "Stay somewhere else"
    Read review
    "do not stay here stay away from this hotel management there sucks"
    Read review
    "We were far from the elevators and on the third floor, no issues."
    Read review
    "Large property so near an exit or elevator if that is important to you."
    Read review
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