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Canyon Ranch in Lenox

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#2 of 14 Hotels in Lenox
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Canyon Ranch in Lenox
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472 Reviews from our TripAdvisor Community

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Showing 471: English reviews
Boston, Massachusetts, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Canyon Ranch sets a high standard for customer service, so I feel I can hold them accountable for a few lapses. Before you arrive, a program adviser encourages you to customize your visit by sharing personal health information. However, once we turned in our questionnaires, we never heard from that office again. Similarly, the fitness classes featured two instructors for... More 

Helpful?
Thank FrancisandWilliam
Niantic, Connecticut
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Being a New Englander, the location is incredibly convenient. It's great that we can have a top class resort without having to get on a plane to go out West. Food is great and incredibly healthy, (TMI, but my digestive system has never been so regular!) The diversity of activities and fitness classes allowed me to try several classes I've... More 

Helpful?
Thank francypants11
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

We love being THE New England destination for health, wellness and even a little spa indulgence! And let me just say – having a regular digestive system is something to shout from the rooftops at Canyon Ranch. As one of our popular lectures states, “it takes guts to be healthy!” It is music to our ears knowing that your visit... More 

New York City, New York
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

I have been here more than 20 times with various groups of friends and with my husband. Although this has a luxurious spa and skin care facility, there are PLENTY of other things to do. Hiking, skiing, work outs, swimming, a few craft classes, exercise classes, great gym equipment, tennis, lectures and delicious healthy meals. In the summer there is... More 

Helpful?
Thank Lizznyc
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for continuing to make Canyon Ranch an integral part of your commitment to wellness. We love being your partner in health. We hope to have you with us again soon. Be well. - Emilie Goudey, General Manager More 

Roslyn, NY, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Everything was excellent. Fitness, hiking, food, staff, workshops, everything was great. Most impressive: the staff knew my name and car when we were ready to depart. Really impressive. Cooking class was delicious; chef most accommodating.

Review collected in partnership with this hotel

Helpful?
Thank Carol L
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

We love knowing that you had an “excellent stay at CR in Lenox.” It seems that you were able to avail yourself to many areas of wellness during your stay. How wonderful! We hope to welcome you again soon. Be well. - Emilie Goudey, General Manager More 

Newark, New Jersey
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

I felt spoiled, I felt pampered, I felt indulged. My biggest decisions were what class to take/try next, what delicious food to have or what treatment to have and when. The staff at the Ranch went out of their way to guarantee me have the best experience possible. Special shout out to Lacey for a truly wonderful massage and to... More 

Helpful?
Thank nuttree125
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

You deserve nothing less than to feel spoiled, pampered and indulged! Our exceptional team of professionals takes great care to give each guest their own personal “best experience possible.” I will be sure to share your lovely sentiments with Lacey and Adrian – who are indeed gems in their respective fields. We look forward to your return. Be well. -... More 

New York City, New York
1 review
Reviewed 2 weeks ago

I went to Canyon Ranch with a dear friend who has been there 7x. It was my first. The grounds are lovely and I found the room perfectly fine, despite comments about them being dated. The area and foliage are beautiful and the facilities are kept clean. It's nice you can choose to be as active or as relaxed as... More 

Helpful?
Thank rplapler
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

I thank you for sharing your impressions with us in such care and detail. Our grounds are indeed a lovely setting in any season and it is wonderful to know that you found time to be both busy and relaxed indoors and out! It disheartens me to learn of your experience in our dining room and café and I will... More 

Longmeadow, Massachusetts
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

Visited in February 2016 for 5 days and did the weight maintenance program. A wonderful combination of skills learned that have changed my life through meeting with physician, therapist, exercise physiologist, dietician. They told me if I followed the plan I would reach goal (which they establish for you) by the end of the summer - and I DID!. Tried... More 

Helpful?
1 Thank Ruth K
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Congratulations to you! And thank you for sharing your success story with us. Our team of medical, nutrition and fitness experts will be delighted as well and I will be sure to share with them. I am disheartened to learn of your difficulties in scheduling your August stay and would love to speak with you further about the details to... More 

Boston, Massachusetts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

If you want to be treated like an A-lister and have the most wonderful experience, then go to Canyon Ranch. The biggest decisions are what class to take/try next, what delicious food to have or what treatment to have and when. The rooms are comfortable and the town of Lenox is a short walk away with cute shops to explore.... More 

Helpful?
Thank amybgoldstein37
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

You ARE an “A-lister” at Canyon Ranch…and we never want you to feel like anything less! Thank you for sharing your experience with us. We await your return. Be well. - Emilie Goudey, General Manager More 

Buford, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I can't say enough good about my experience. I had high expectations and hopes and they were easily met. Almost every service provider I encountered was beyond excellent. The food was delicious and special needs were easily accommodated (although dining room and cafe staff were not all quite up to the same high standards as the rest of the staff)... More 

Helpful?
1 Thank Marlakd
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

We are delighted to have met your high expectations during your visit. I thank you for sharing your impressions from your dining experience and will be sure to share these sentiments with our Food & Beverage managers. It is wonderful to know that you found the many amenities at Canyon Ranch to be special additions to your time with us.... More 

Toronto, Canada
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 4 weeks ago

If you value wellness and fitness in your life, the you will love CR. This is trip number 6 for me...twice in Arizona and my fourth visit in Lenox. Travelled with a group of women truly a fun experience. The weather cooperated in October16-20th...hiking the Appalachian mountains was fantastic. The massages, energy healing with Kathi Pickett and the numerous classes... More 

Helpful?
Thank anne s
CanyonRanchLenox, General Manager at Canyon Ranch in Lenox, responded to this review

Thank you for making Canyon Ranch an integral part of your personal wellness and fitness. How wonderful that you were able to enjoy so many facets of wellness during your visit. Thank you for sharing your kind mention of Kathi Pickett, in particular She is indeed a gem and I will be sure to share this with her. Whether travelling... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
A favorite of sophisticated spa-goers, Canyon Ranch is the undisputed world standard for healthy vacations, and a pioneering force in promoting wellness lifestyles. Our destination spas– in Tucson, Arizona, and Lenox, Massachusetts – are renowned for their casual luxury, inspiring natural settings, innovative spa cuisine and unparalleled medical resources. ... more   less 

Additional Information about Canyon Ranch in Lenox

Address: 165 Kemble St, Lenox, MA 01240-2817
Region: United States > Massachusetts > Berkshires > Lenox
Price Range: $876 - $1,596 (Based on Average Rates for a Standard Room)
Number of rooms: 126
Also Known As:
Canyon Ranch In Lenox Hotel Lenox
Canyon Hotel Lenox
Canyon Spa Lenox
Canyon Ranch Lenox
Lenox Canyon Ranch Spa
Hotel Style:
#2 Family Hotel in Lenox
#4 Romantic Hotel in Lenox
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Questions & Answers

Here's what travellers have asked, with answers from Canyon Ranch in Lenox staff and other travellers.
9 questions
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Questions? Get answers from Canyon Ranch in Lenox staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great linens; everything - food, fitness, classes, staff, everything was great.”
 of 5 bubbles V630VLcaroll, 16 Nov 2016 | Read review
“ask to be near the lecture rooms and not near construction”
 of 5 bubbles RuthK713, 12 Nov 2016 | Read review
“I like the wings and the lower the number the closer to the lobby it is. They are all lovely”
 of 5 bubbles paulajeanneo, 31 Oct 2016 | Read review
“All rooms are nice but closer to the spa and dining room makes for less walking”
 of 5 bubbles Foodchique, 25 Sep 2016 | Read review
“The room was spacious and very clean. The bed and pillows were extremely comfortable making me rethink my own worn out pillows that need replacing!”
 of 5 bubbles JLyon172, 13 Sep 2016 | Read review
5 of 5