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International Inn and Suites on Cape Cod

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International Inn and Suites on Cape Cod
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560 Reviews from our TripAdvisor Community

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Showing 543: English reviews
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Boston, Massachusetts
Reviewed 6 days ago NEW

Like an idiot me and my wife tried it again as there was no way it could still be in business and still be as bad as it was a year ago on Valentines weekend. Wrong, I used to LOVE this place and have some great memories. I'll put that there are smoking rooms as ours was smoked in by...

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Helpful?
Thank slappythesecond
Boston,MASS
Reviewed 2 weeks ago

You know how you just want to cheer for the Underdog? You just want them to make a comeback? Case in point : The International Inn. I wanted to redeem these negative reviews and write a great one. I really did. You see my wife and I have stayed here four times over the last decade or so....we have a...

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1Thank familymanBoston_MASS
Romulus, Michigan
Reviewed 3 weeks ago

We arrived early last Monday morning and the gentleman at the desk couldn't get our room ready. Because we arrived after 2 it was difficult to put into the computer. He was very cordial the entire time, but it took a long time for us to be in our room. When we did get a room, after over an hour,...

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3Thank Matthew C
Reviewed 4 weeks ago via mobile

We booked a night away for valentine's which was a package that includes champagne balloons dinner and breakfast in a suite sounds nice right . Completely dissappointed starting at check it which is at 3 but we were travling from 3 hours away so we arrived after 5 to find out our room is not ready had to stand there...

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5Thank susanlor79
International I, Front Desk Clerk at International Inn and Suites on Cape Cod, responded to this review

Dear Guest, We are terribly sorry to hear about your negative experience. We were quite busy this past weekend, and unfortunately the staff became a little bit behind in setting up the packages in the rooms. My understanding about dinner was that it did not meet your satisfaction, but the chef prepared two more dishes that were served to satisfaction....

Connecticut
Reviewed 4 weeks ago via mobile

When we informed the manager he blamed us for bringing in the cockroach, then went to the room and framed a situation in which he said we were fighting and damaged the room. We were forced to pay a $40 cleaning fee for a cockroach infested room! I've never been so disrespected in my life. He's obviously use to dealing...

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4Thank LetItBe03
International I, Front Desk Clerk at International Inn and Suites on Cape Cod, responded to this review

Dear guest, We apologize for your unsatisfactory visit. My understanding is that you checked-in during the afternoon, enjoyed the jacuzzi and facilities, then filed a complaint at about 12:00AM. It is also my understanding that upon inspection, the housekeeping staff found the roach to be desiccated and old, and determined it very unlikely to have come from an area in...

Holliston, Massachusetts
Reviewed 13 February 2017 via mobile

Visited this weekend for the first time in 16 years, absolutely nothing has been updated. Everything is disgusting and service is sub par at best. The only reason my wife and I had enjoyed ourselves was merely due to the nostalgia behind the idea that we visited here when we were still just kids our senior year in high school...

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4Thank SGT-USMC-VET
Hyannis, Massachusetts
Reviewed 11 February 2017

I thought there were a few problems but it was okay for us as a place to get out of the storm. They told us to go in door B. It was frozen and the lot was not plowed well. Had to trudge through the snow and wind to get to door A, which was actually right at our room....

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Thank mothermayiplay
International I, Front Office Manager at International Inn and Suites on Cape Cod, responded to this review

Thank you for staying at the International Inn and Suites. We are pleased to hear that you enjoyed your stay. We hope to see you again soon

Reviewed 11 February 2017 via mobile

My wife and I stayed here for our honeymoon. When we arrived to check in, the grounds looked as if the place was deserted. Upon checking in, the clerk told me that I needed to leave an additional $100 deposit which would be refunded at checkout. We checked into our room only to find a "dated" room with a king...

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3Thank John F
Foxboro, Massachusetts
Reviewed 6 February 2017 via mobile

Just stayed here and it was definitely relaxing. Pros- staff was nice and helpful, breakfast good, jucuzzi was great, room cozy. Honestly no complaints. Could use an upgrade because it looks older but the complaints on here seem a little ridiculous after staying there.

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1Thank Lisa K
International I, Front Office Manager at International Inn and Suites on Cape Cod, responded to this review

Thank you for staying at the International Inn and Suites. We are pleased to hear that you enjoyed your visit. Hope to see you again.

Reviewed 24 January 2017 via mobile

We read all the reviews and decided to try it anyway. As expected it was just OK. I'm sure this place was awesome in its day but they haven't kept it up. After what I read I brought disinfectant wipes for the jacuzzi and shower and they stood white after wiping, as did the floor. The sheets looked and smelled...

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3Thank AnneP726
International I, Front Office Manager at International Inn and Suites on Cape Cod, responded to this review

Thank you for staying at the International Inn and Suites. We are pleased to hear that you had a good time. We did fix the problems that was mentioned, hope you get to stay with us again and see the changes we are making.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The International Inn & Suites is a downtown Hyannis hotel offering romantic hotel accommodations for weekend getaways and vacations in Hyannis, Massachusetts. Our boutique hotel features a variety of unique amenities, romantic guest rooms and Jacuzzi suites, and friendly, professional staff. When you choose the International Inn & Suites, you'll enjoy a variety of unexpected extras, from our superior hotel amenities to our romantic vacation packages and hotel specials. Enjoy our convenient downtown location close to the best family attractions, historic landmarks, outdoor activities, museums, cultural events, shopping, dining, and live entertainment for a fabulous getaway in Cape Cod, Massachusetts. ... more   less 

Additional Information about International Inn and Suites on Cape Cod

Address: 662 Main St, Hyannis, MA 02601-5413
Region: United States > Massachusetts > Cape Cod > Hyannis
Price Range: $87 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — International Inn and Suites on Cape Cod 2.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
International Inn And Suites On Cape Cod Hotel Hyannis
International Inn Hyannis Ma
International Inn And Suites On Cape Cod Hyannis, MA
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Questions & Answers

Here's what travellers have asked, with answers from International Inn and Suites on Cape Cod staff and other travellers.
2 questions
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Martha's Vineyard, Massachusetts
over a year ago

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Questions? Get answers from International Inn and Suites on Cape Cod staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own cleaning supplies”
 of 5 bubbles familymanBoston_MASS, 6 Mar 2017 | Read review
“Stay away until money gets put into it.”
 of 5 bubbles matthewc39, 28 Feb 2017 | Read review
“don't stay here.”
 of 5 bubbles ppagel, 2 Jan 2017 | Read review
“Remember the resort charge.”
 of 5 bubbles 781jacquelinek, 30 Dec 2016 | Read review
“wouldn't recommend staying there”
 of 5 bubbles brendacJ5607GM, 8 Dec 2016 | Read review
5 of 5