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Heritage House Hotel

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Heritage House Hotel
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447 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Clermont, Florida
Reviewed 1 October 2016

Visited Hyannis for a weekend wedding. Hotel location was great as we were able to walk to dinner, shopping and the marina. Our room was large and on the first floor. Cleanliness of the room was fantastic but the bathroom tub was moldy and could use an update. Would have liked to use the patio but the sliding door was...

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Helpful?
Thank Vicki R
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear Vicki R Thank you for your honest feedback. Rest assured , we are committed to a continuous improvement plan and use our guest feedback to target areas that need improvement. If your travels take you to Cape Cod again please keep us in mind . I am sure you will see improvements in the areas that you mentioned! Pat

Beverly, Massachusetts
Reviewed 29 September 2016

I was at Heritage House for a long weekend with a golf league. It was a perfect situation for that sort of thing. The location is great. You are right on Main Street in Hyannis, walking distance to restaurants, pubs and such. The Hotel itself is on the dated side of age. The rooms were generally clean but would need...

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Helpful?
Thank Cadillacjay
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear CadillacJay, Thank you for your candid comments about the Heritage House Hotel. I am happy that you thought the Stay & Play Golf Package was a good deal. Please keep us in mind should your travels take you to Cape Cod again. Pat

New York City, New York
Reviewed 26 September 2016 via mobile

I spent 4 nights at the Heritage House. I had room 523. The room was clean, the bed was comfortable. The bathroom was old and the tub bed was discolored, probably due to age. Linen and towels were clean. The hotel provided toiletries. This hotel provides free parking. The cost is reasonable. The primary selling point is: location, location, location....

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Helpful?
Thank NewJazzhead
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear NewJazzHead, Thank you for taking the time to share your experience at the Heritage House Hotel on Cape Cod. I am so glad you enjoyed your stay with us and found our location convenient. Thank you, Pat

Indianapolis
Reviewed 24 September 2016

This hotel is in a great location with many shops and restaurants within easy walking distance. The pool area looked nice but we were so busy that we never had an opportunity to swim. However we did have a few issues during our 4 night stay. The bathroom was "icky". The drain plug on the tub didn't function anymore so...

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Helpful?
Thank CMedley
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear CMedley, Thank you for taking the time to share your experience at the Heritage House Hotel. The information that you shared gives us a good understanding of how we can improve our product and service to reach our goal of excellence! Kind regards, Pat

Morristown, Arizona
Reviewed 13 September 2016 via mobile

The outside of the main bldg. looks okay, but our room smells, has no ambiance, closet with no doors and no rod, oh, there is a 2 ft. rod at the end of the closet. We were told we were getting a queensize bed, instead we have two doubles, OMG, are you kidding. The pillows are all hard foam. The...

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Helpful?
Thank Melissa G
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear Melissa G, I am sorry to hear that you did not like your accommodations. Please contact me directly should your travels take you to Cape Cod and I will make sure you are completely satisfied with your stay with at the Heritage House Hotel. Pat

Boston, Massachusetts
Reviewed 7 September 2016

Great location,very close to the ferries (Hy-Line and Steamboat), bus transportation also next door. Main building and two cottages on the property. Breakfast buffet next to the lobby, swimming pool very nice.Young woman at the reception(I think Alex) very professional,helpful and with disarming smile, which makes pleasant impression of the staff operating this hotel.Rooms have coffee maker,clean with all basic...

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Helpful?
Thank rdrozd7
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear rdrozd7, Thank you for your kind comments. I am so glad you enjoyed your stay at the Heritage House Hotel Hyannis, MA. Kind regards, Pat

Chester, New Jersey
Reviewed 4 September 2016

We had a great experience! Just wished the bar had longer hours. It was never open when we wanted to go. Wasn't open at 5pm and closed when we returned from the melody tent at 11. We loved the balcony and the fact that it was away from the main strip.

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Thank 220janetl
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear 220janetl, Thank you for your kind comments regarding your stay at the Heritage House Hotel Hyannis MA. We are certainly looking into the possibility of opening Chauncy's Bar & Grille more often! Kind regards, Pat

Boston, Massachusetts
Reviewed 1 September 2016

I stayed here over this past weekend, what a great experience! The hotel staff were welcoming and accommodating to any requests that we had. Our room was perfect after a long day at Sea Gull beach (only a short ride away!). It was clean, spacious and comfortable. It was perfect for a post beach glass of wine with some friends,...

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Helpful?
Thank bwtravels2016
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear bwtravels2016, Thank you so much for taking the time to share your experience at the Heritage House Hotel in Hyannis. I am glad you were able to take advantage of our wonderful location.

Cork, Ireland
Reviewed 30 August 2016

The location of the hotel is really great. We loved Hyannis and found the hotel location exactly what we wanted, it is in walking distance of everything you could want. Parking is widely available and is free so I count that as a major plus. The room was ok it could be updated but it was clean and there is...

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Helpful?
Thank hokeeffe
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear hokeeffe, Thank you for taking the time to provide feedback about the Heritage House Hotel in Hyannis MA. We agree that we are the perfect hub for visiting Cape Cod and also close by Hyannis attractions. I am glad you enjoyed your stay!

Cambridge, Massachusetts
Reviewed 28 August 2016

My expectations were pretty low based on reviews here, but our stay was pleasant enough. Maybe we just got a better room than most (we were in Nauset House, first floor), but as we paid only $100 for a summer weekend, I'm guessing they didn't give us one of their better rooms. The hallways were a bit musty but the...

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Helpful?
Thank wanderingstar74
Pat S, General Manager at Heritage House Hotel, responded to this review

Dear wandering star74, Thank you for taking the time to provide feedback regarding your stay at the Heritage House Hotel. We are continually trying to improve upon our product and service and your comments are very helpful. Kind regards, Pat

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Heritage House Hotel is Cape Cod's first Solar Powered Hotel, we are making a constant effort toward greener business practices. We are conveniently located one block from Hyannis Harbor, which is the departure point for the Martha's Vineyard, Nantucket, and Whale Watch Ferries. While at the property explore Main Street Waterfront District, offering antique shops, galleries, kayak and bike rentals, dancing, dinning, and live entertainment. We are located directly across from the Regional Transportation Center and Train- Home of Boston's Cape Cod Flyer. ... more   less 

Additional Information about Heritage House Hotel

Address: 259 Main St, Hyannis, MA 02601-4095
Region: United States > Massachusetts > Cape Cod > Hyannis
Price Range: $59 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heritage House Hotel 2.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Heritage Hotel Hyannis
Heritage House Hyannis
Heritage House Hotel Hyannis, Cape Cod, MA
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Questions & Answers

Here's what travellers have asked, with answers from Heritage House Hotel staff and other travellers.
7 questions
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Questions? Get answers from Heritage House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on an upper floor”
 of 5 bubbles 667vickir, 1 Oct 2016 | Read review
“All guests in our party had equally as wonderful rooms!”
 of 5 bubbles bwtravels2016, 31 Aug 2016 | Read review
“I would go with higher levels if possible.”
 of 5 bubbles 112eileenl, 15 Aug 2016 | Read review
“Request one of the newer buildings away from the street.”
 of 5 bubbles ThePickledPeddler, 2 Aug 2016 | Read review
“no ocean view but great location for downtown Hyannis.”
 of 5 bubbles RobM495, 19 Jul 2016 | Read review
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