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Holyoke Hotel & Conference Center

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Holyoke Hotel & Conference Center
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Holyoke Hotel & Conference Center
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Showing 101: English reviews
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2013 via mobile

This was a very disappointing stay. I reserved the room for $110 through Expedia, and wasn't expecting luxury, but the desk staff was horrendously unprofessional (the young woman who checked me in did not end her conversation with another employee about who was most "wasted" the night before), and the room surprisingly minimally equipped. No fridge, horribly toxic smelling soap,... More 

3 Thank Lifnevrywrd
Plymouth, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2013

We chose this hotel on short notice after deciding not to drive for 3.5 hours to arrive at a Deerfield graduation by 9:30 on Sunday morning. The ads looked great, nice photos of the pool, etc. Upon arrival, we checked in, drove around back to the designated door to access our room, went to our room, and surprise, the room... More 

2 Thank Donna R

Travellers are raving about these Holyoke hotels

Rochester, ma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2013

Strong disappointment ! We were spending the weekend to see a horse show at the Tri County Fairgrounds and this was not the closest Hotel, however it offered an on onside bar/lounge, pool table, swimming pool, and restaurant on the premises. Upon check in i asked when the bar opens? was told closed, pool closed and upon driving in we... More 

1 Thank Kimberly C
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 February 2013

Location great for Mt Tom summer concerts - at times even concert crews have stayed here. Recommended this hotel to friends and family when they attended concerts - Bonnie Raitt and Bob Dylan. All said they got great directions from the front desk staff - beat the traffic jams and loved the dinner recommendations eighty-eight We were told from friends... More 

3 Thank TipsandTrips11
Massachusetts, USA
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 February 2013

Looking at the pictures on line and the amenities, I thought this was a full service hotel. They actually have a sign covering the old one that says, Holyoke Hotel, should be Holyoke Motel, and that may be overstating. It looks like the city or state is housing woman and children in distress. The lobby was filled with young moms... More 

1 Thank Wilpensmi
Toronto, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 December 2012

I stayed at this hotel for one night this month because I had a funeral to attend. Normally I would do a little more research on a hotel, and boy do I wish I'd had the chance to read the excellent and accurate reviews here on tripadvisor. However, obviously I didn't have much time to organize my trip under the... More 

1 Thank loritravel
Ottawa, Canada
Level Contributor
81 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 September 2012

The people suspecting this is a housing shelter may be onto something. When I pulled up mid-afternoon there were tons of people just hanging around with their kids. I thought there was a single moms' convention going on and it was smoke break time. After all, it's a conference center right? Then I saw 4 guys in tanktops working on... More 

5 Thank SomeGirl
Sioux City, Iowa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 September 2012

This place was decent, me and my family were treated nice and the room was adequate. Right off I-91 near the Holyoke Mall is a good location. The price was cheap enough and I had no problems with the " other people" around the hotel. I think these other reviewers might be rascistor something.

3 Thank ed L
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 August 2012

Was guided to this hotel by Jet blue representative to stay from August 25 - 27, 2012. It was the worst place to have my family. On arriving at 1:30 a.m. I noticed that people were loitering on the outside and the traffic was heavy with young ladies and men in and out. The room was not ready and we... More 

4 Thank Easton C
New York
Level Contributor
155 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 13 August 2012

This hotel is getting a bit 'dated' and could use sprucing up but the staff is great and accommodatiing. It was quiet and we were on the busy highway I 91 side! One problem though was that there were NEVER enough towels and washcloths left by cleaning staff. Every evening when we got back we & our son's family in... More 

3 Thank DianeLBG

13 photos of this hotel

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Management photos: Courtesy of the property manager

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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our family friendly property is located at the crossroads of Western New England at the intersection of I-91 and I-90 (Mass turnpike). We have a Friendly's restaurant on site, and are less than one mile from one of the largest malls in New England. ... more   less 

Additional Information about Holyoke Hotel & Conference Center

Address: 245 Whiting Farms Rd., Holyoke, MA 01040 (Formerly Holyoke Holiday Inn & Conference Center)
Region: United States > Massachusetts > Holyoke
Price Range: $133 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holyoke Hotel & Conference Center 3*
Number of rooms: 205
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Also Known As:
Holyoke Holiday Hotel Holyoke
Holyoke Holiday Inn And Conference Center
Holiday Inn Holyoke
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Questions & Answers

Questions? Get answers from Holyoke Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Complimentary breakfast was a box of muffins from Costco and some room temperature dairy products. Once they run out of food, breakfast is over.”
 of 5 bubbles TallTodd30, 14 Apr 2014 | Read review
“Consider staying at another motel or hotel. This property was not a typical modern traveler U.S. hotel environment when we stayed in July 2013.”
 of 5 bubbles econobiker, 4 Dec 2013 | Read review
“If you insist on staying here, be sure to look at the actual room first.”
 of 5 bubbles Customer141, 11 Aug 2013 | Read review
“just don't go”
 of 5 bubbles 171DonnaR, 27 May 2013 | Read review
“if interested make sure all the amenities you are expecting from the false website are actually there”
 of 5 bubbles kimberlyc220, 29 Apr 2013 | Read review
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