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Comfort Inn

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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Albany, New York
Reviewed 1 week ago

We stayed while watching a women's golf tournament at Amherst. The property is old and dated. Our room was small but clean. The bathroom was the smallest I have ever seen. The fixtures were old and and worn. The front desk staff was very pleasant and helpful. The breakfast bar was unprepared for the onslaught of healthy eaters and ran...

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Helpful?
Thank Cyndy P
Warner Robins, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 6 October 2016

We stayed for a full week and everything about our stay was enjoyable. We rented what we thought was a room and we were upgraded to a suite which was amazing. It was comfortable and very, very clean. We normally tip our housekeeper and it might be my imagination but it seemed like from the second day on the towels...

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1Thank CaptainS7662
About Hotel's Favourite Review
West Milford, New Jersey
Reviewed 2 weeks ago

We stayed here while visiting my daughter for the weekend. The property was clean, staff was helpful, and room was nice. It's convenient to UMass and lots of shops, and easy to get to. We already booked it for our next trip up!

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Thank DebR804
Avon, United States
Reviewed 15 March 2017 via mobile

I stayed here March 13-15. At this time there was a blizzard. I knew before I left for this business trip there was an impending snow storm so I packed my snow suit and shovel. I woke up early to clear my car and found that they had someone clear all the vehicles and shovel them out. What a pleasant...

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Thank Jeanne M
Reviewed 12 March 2017 via mobile

the staff was very sweet & helpful & had refreshing lemon water at arriving. This hotel was very clean & the bedding & towels were also. Parking was easy. Next door was a BBQ restaurant that was very good.

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Thank Nicole C
Reviewed 18 January 2017

Room was very clean, but a little on the small side. We asked for a cot though so that took up some space. The pool was small, but my kids enjoyed it very much. Breakfast was, well ......interesting. I'm pretty sure the closet area (literally, a closet) where the food is prepared would be a health inspectors nightmare. The staff...

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1Thank JenS0622
New York City, New York
Reviewed 1 January 2017 via mobile

Rooms are in bad repair. Door lock was broken as were blinds. Very disappointing. The place is worn and in desperate need of renovation. Carpet is shabby, worn and needs replacement. Staff was pleasant.

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2Thank WholeTruthReviews
Jose S, General Manager at Comfort Inn, responded to this review

I want to personally apologize for your experience at our hotel. Here at Comfort Inn we take pride in our cleanliness and our appearance, I'm sorry to hear that your room was in bad repair.I'm surprise to hear that the our carpets are shabby when we recently renovated them. I will sit down with my maintenance team to take care...

Collegeville, PA
Reviewed 20 November 2016

Nothing much to speak of but that is what I expected so the stay met my expectations. Standard average fare for breakfast. The room was clean and small. Beds were uncomfortable though. Parking in front of hotel can be a challenge although there always seemed to be one spot left so I was able to park. Because it was homecoming...

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Thank zebra1213
Reviewed 17 November 2016 via mobile

Room was small but clean! Bed was a bit on the hard side, as wasn't a pillow top. The furniture and beds could use some upgrading. Staff was pleasant, especially lady taking care of breakfast! We were there for just one night for a funeral, so was an okay stay!

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Thank Dottie C
A TripAdvisor Member
Level Contributor
18 reviews
7 hotel reviews
1 helpful vote
Reviewed 15 November 2016 via mobile

Better than it looks, especially for the price. It looks like an older mom and pop motel that has expanded to its limits and turned into a chain. Some rooms and pool are located in a separate building. All in all it was nice and has everything I needed. Great value.

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Thank A TripAdvisor Member

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located on Route 9, the hotel is within minutes of the Five Colleges area, which includes the University of Massachusetts Amherst, Hampshire College, Smith College, Amherst College and Mt. Holyoke College. The hotel offers Comfort Sunshine Breakfast, Heated Indoor Pool and wireless internet access in all guest rooms. ... more   less 

Additional Information about Comfort Inn

Address: 237 Russell St, Hadley, MA 01035-9520 (Formerly Quality Inn)
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: $106 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Hotel Hadley
Quality Inn Hadley
Comfort Inn Hadley
Hadley Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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over a year ago
Danbury, Connecticut

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 214 and it was fine.”
Seniortravelors, 29 Oct 2016 | Read review
“Suites are well worth it.”
CaptainS7662, 6 Oct 2016 | Read review
“View your room before completing your check in process.”
YackeeDoodle, 29 Sep 2016 | Read review
“Choose a room away from the road if you want the window open”
drmjd, 28 Sep 2016 | Read review
“choose away from highway”
MariannG_13, 2 Aug 2016 | Read review
5 of 5