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    Howard Johnson Express Inn - Amherst Hadley

    401 Russell St, I-91 Ex 19 & Rt-9, Hadley, MA 01035-9578
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    06/08/2017 07/08/2017
    USD 95*
    USD 81*
    SAVE USD 14
    USD 95*
    USD 81*
    Traveller (13)
    Room & Suite (8)
    Dining (1)
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    Overview
    • Excellent16%
    • Very good32%
    • Average25%
    • Poor16%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
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    Holiday Inn Express Amherst-Hadley
    235 reviews
    #3 of 7 hotels in Hadley
     
    Comfort Inn
    171 reviews
    #4 of 7 hotels in Hadley
     
    Econo Lodge Hadley
    141 reviews
    #6 of 7 hotels in Hadley
     
    University Lodge in Amherst
    63 reviews
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (577)
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    There are newer reviews for Howard Johnson Express Inn - Amherst Hadley
    See the most recent reviews

    81 - 85 of 575 reviews

    Reviewed 27 September 2016

    Every thing was fine. No complaints. Could use updating but it was clean and the price was great. No complaints.. It was clean and rooms were large. Rooms had microwave, and nice size refrigerators. It had everything we needed for our weekend stay. Customer service...More

    Thank canewbee
    Response from JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst HadleyResponded 11 October 2016

    Thank you for taking the time to write a review. It's always pleasure to hear that someone has had a great stay and enjoyed our facility. We look forward to hosting you here again, and providing you with the same great customer service. Sincerely, Christopher...More

    Reviewed 24 September 2016

    I booked our stay months in advance, choosing the Hadley HoJos because it had the best rate and because my traveling companion had stayed there before and had been reasonably satisfied. I booked through Expedia and requested a patio room, even knowing that would put...More

    Thank Elizabeth C
    Response from JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst HadleyResponded 11 October 2016

    I'm sorry that what started out as a good stay for you quickly turned sour. The housekeeping issues and the poor service you experience are a far cry from the standards that we hold ourselves to and I have addressed these concerns with the housekeeping...More

    Reviewed 20 September 2016

    We have stayed at this location on several occasions. Convenient location. The staff is always friendly. Rooms are clean and comfortable. The hotel definitely needs new carpet and sliding doors for the balconies. Some other general updates would be nice but not essential.More

    Review collected in partnership with Howard Johnson
    Thank monkalina42
    Response from JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst HadleyResponded 2 October 2016

    Thank you for writing. I am glad that we can provide you with a frequently pleasant and convenient place to stay, and that our staff has been consistently welcoming and accommodating. We are working on updating various parts of the property, hopefully when you visit...More

    Reviewed 20 September 2016

    The Howard Johnsons in Amherst has been "ridden hard and put away wet" so to speak. It is probably one of the oldest hotels in Amherst and it surely looks it. The AC in the room is loud, the sliding glass door is nearly impossible...More

    Thank SoCalGuy01
    Response from JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst HadleyResponded 2 October 2016

    While it does pain me that our property does have many flaws, and does show a lot of the signs of its age, I am glad that our staff did make an impression on you of being both friendly and helpful. We are currently working...More

    Reviewed 10 September 2016

    This was a very convenient location and services were very good. The people were very friendly and helpful. Breakfast was adequate. The coffee ran out and there was a short time before it was refiled. That was also true of the hard cooked eggs.

    Review collected in partnership with Howard Johnson
    Thank H2105MZdavids
    Response from JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst HadleyResponded 14 September 2016

    I'm glad we were able to provide you with a comfortable and convenient stay. We'll try to stay on top of keeping breakfast stocked a little bit better, and hope to see you again when you pass by. Sincerely, Christopher Sanford Front Office Manager

    Holiday Inn Express Amherst-Hadley
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room Service
    • Multilingual Staff
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 74 - USD 166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Howard Johnson Express Inn - Amherst Hadley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Hampshire County >
    • Hadley
    • Also Known As
    • Howard Johnson Express Hotel Hadley ,
    • Howard Johnson Hadley ,
    • Hadley Howard Johnson
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    Traveller (13)
    Room & Suite (8)
    Dining (1)
    Hotel & Grounds (12)
    Bathroom (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Judy R
    12 April 2017|
    Answer
    Response from JB401russ | Property representative |
    Hello, our property does offer a discount for AAA Members, like all discount programs, it is based upon availability
    0
    Votes
    Debra S
    2 November 2014|
    AnswerShow all 2 answers
    Response from Robin M |
    I'm here now, and I haven't seen one yet. Room 304 is clean and a great size. I am not sure about the rest of the place but it is definitely clean
    0
    Votes
    Room Tips
    "The windows don't open in the new section. Rooms in the old section have sliding doors to patios or..."
    Read review
    "higher up and not near the parking"
    Read review
    "not sure only stayed one night"
    Read review
    "Older hotel but the price was great paid $89"
    Read review
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