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Holiday Inn Express Amherst-Hadley

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Holiday Inn Express Amherst-Hadley
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224 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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Las Vegas, Nevada
Reviewed 1 week ago

My travel arranger booked this place for a 2-night job stay. Check in was cordial and friendly. They provided menus of places that would deliver dinner. I had a King room. Comfortable. A bit warm upon entry, but I adjusted the thermostat and things cooled back down. The free breakfast is standard lobby fare in these types of overnight places....

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Helpful?
Thank Jim O
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Jim O, We really value you taking the time to share your impressions of our hotel. It's always great to see we'll be fortunate enough to see you again should you be back in our neck of the woods! Thanks so much for choosing the Holiday Inn Express Amherst-Hadley!! All The Best, Brian L.

Yarmouth, Massachusetts
Reviewed 2 weeks ago

We stayed in the Presidential Suite. It was OK, but not what you would expect for a "presidential suite". The elevators are a little sketchy. There was a leaky faucet, and the tub feels like its going to fall through the floor. The outlet to the coffee maker was out. The fire alarm constantly chirps, and lastly, the sheets aren't...

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Helpful?
Thank Alex B
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Alex, You have our sincerest apologies for a stay that clearly did not meet your expectations... or quite frankly, ours. I thank you for pointing out the few things that felt off and were not in complete working order. I can assure you this is not typical of our facility and that we will have those items addressed immediately....

Hong Kong, China
Reviewed 15 January 2017

Large clean room, efficient and generally friendly service. Decent breakfast. Right on a main street with plenty of restaurants nearby, but rooms still pretty quiet. Plenty of parking space. Enjoyed my stay; recommended.

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Helpful?
Thank ECWorld
Boston, MA
Reviewed 2 January 2017

You should know what you are getting when you stay at a chain like this. It's not super high end, but it should be clean and have amenities. This Holiday Inn Express met our expectations quite nicely. It's clean, staff is friendly and helpful, and the breakfast is fresh with lots of variety. The "pancake robot" was a big hit...

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Helpful?
Thank SouthEndTraveler
florida
Reviewed 19 December 2016

The young people working at the desk are always very nice. I asked for a room on the first floor and they were happy to accommodate me. I arrived very late and they were still able to do that. Parking was never a problem and their free breakfast was good. Nice and clean. I always make it a point to...

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Helpful?
Thank floridaforever09
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Floridaforever09, So nice to have you back again! It's always wonderful to see consistency of service feedback from our regulars. Please let us know if there is anything more we can do for you while you're here! Have a safe and happy holiday! We'll look forward to seeing you in the New Year! All The Best,

Gulfport, Mississippi
Reviewed 18 December 2016

My Boyfriend and I stayed on the third floor in the Presidential Suite. Great room with whirlpool tub...except for the slime that came out of the jets. People shouldn't use soap while the jets are running...makes it filthy! I cleaned it up and it was good as new. We checked in very late, but was happily greeted by Matt at...

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Helpful?
Thank smqharris
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Smqharris, Thank you so much for staying with us and sharing the kind feedback! it looks as though you had a minor cleanliness issue and for that we apologize. Please know that is not typical of our facility. However, we will let that motivate us moving forward! Thank you for highlighting the care of our staff and the warmth behind...

Clearwater, Florida
Reviewed 7 December 2016

I stayed here for three nights recently. The front desk staff were all very friendly and helpful. The common areas of this hotel were very clean. My room was clean. This is an older property and probably due for renovation. The only complaint about my room would be that the bed was not very comfortable. Overall though, a nice stay...

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Thank Mark0076
Leominster, Massachusetts
Reviewed 18 November 2016

This is a great business stay hotel! I needed one night for a two day seminar, and wasn't looking for anything special. I was thrilled with my room. Super clean, super comfortable bed, and a great shower head. Yes, that is important to me. I hate having to spend 10 minutes trying to get shampoo out of my hair because...

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Helpful?
Thank travelmae64
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Travelmae64, We would love to see you again!! Thank you so much for sharing your impressions of our hotel. Be well until next time!

Reviewed 17 November 2016

Very clean and well kept hotel. Staff were very friendly and attentive. Be was very comfortable. This location met all our needs.Great location close to shopping and downtown Northampton and Amherst.Busy location , this place was totally booked the weekend we were there.

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Helpful?
Thank O629POjamesc
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

James, Thank you so much for staying with us! Always wonderful to see feedback from our patrons. It means a great to us! Please come back and see us again... All the best!!

Clifton Park, New York
Reviewed 26 October 2016

Facility was very clean and comfortable. Easy access to UMASS and staff is quite friendly. Room was quiet and allowed for a good night of rest. Breakfast was simple yet delicious and there was plenty to eat.

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Thank D493VHthomasb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Amherst-Hadley

Address: 400 Russell St, Hadley, MA 01035-9579
Region: United States > Massachusetts > Hampshire County > Hadley
Price Range: $143 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Amherst-Hadley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back parking lot, first floor, are good.”
 of 5 bubbles JimO80, 16 Feb 2017 | Read review
“3rd floor was quiet”
 of 5 bubbles SouthEndTraveler, 1 Jan 2017 | Read review
“Stay on the first floor or ask for a room near the elevator if not.”
 of 5 bubbles floridaforever09, 19 Dec 2016 | Read review
“Nice view from Presidential Suite on third floor, lot's of natural light, windows open, fantastic staff.”
 of 5 bubbles smqharris, 17 Dec 2016 | Read review
“Top floor was quiet”
 of 5 bubbles O629POjamesc, 16 Nov 2016 | Read review
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