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All reviews free breakfast room was clean pancake machine apple juice convenient location french toast will stay there again decent pool decent coffee closet area alarm clock oatmeal one night stay microwave and refrigerator nice hotel breakfast staff hot tub
We visited family for Thanksgiving and used this hotel as our base of operations. When we arrived (at 11PM - traffic) the lady at the desk was very friendly. We had no problems finding our room, and we appreciated the tip to try the pancake...More
Date of stay: November 2018
Response from Jeremy B, General Manager at Holiday Inn Express Amherst-HadleyResponded 2 weeks ago
Thank you very much for taking the time to respond to your experience with the Holiday Inn Express. We appreciate all of our guests feedback, however, feedback that is very detailed and involves many different departments in the hotel provides us the opportunity to share...More
This hotel's convenient location, friendly staff and abundant breakfast offering made this a good location for our regional meeting. The meeting room was more than adequate and we enjoyed the lounge area between sessions.More
Date of stay: September 2018
Response from Jeremy B, General Manager at Holiday Inn Express Amherst-HadleyResponded 19 September 2018
We cannot thank you enough for taking the time to express your feelings about your experience with the Holiday Inn Express and Suites. We do our best to present our breakfast offerings in a way that our guest with love. We also are glad you...More
This was just a one night stay. I have not stayed here for maybe 8-10 years. While the place looked familiar I could tell it was recently freshened up. and looked smart.
But the big surprise was weather related We got 4-6” of snow overnight....More
Date of stay: November 2018
Response from Jeremy B, General Manager at Holiday Inn Express Amherst-HadleyResponded 3 weeks ago
We appreciate you trying our Holiday Inn Express again after time away. We pride ourselves on trying to do whatever we can to make sure to take care of our guests. We understand that our property is in New England and we do get weather,...More
The Holiday Inn Express Hotel is everything the good customer reviews it says it is. We stayed for two nights for the Family Fun Weekend at UMASS Amherst. The Hotel staff was knowledgeable, courteous and very helpful. The hotel room was roomy and very clean....More
Date of stay: October 2018
Response from Jeremy B, General Manager at Holiday Inn Express Amherst-HadleyResponded 22 October 2018
We cannot thank you enough for you kind feedback regarding your stay. We will continue to work hard to be the number one place that families choose when looking to stay in the Amherst/Hadley area. That you took the time to talk about all of...More
Stayed here two nights for a local wedding. Tried to check in before 3:00 official checkin time. Wasn’t able to. They were very nice about it but when we finally got in the room was fine but there were leftovers in our fridge. My mom’s...More
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 …Morerooms include a microwave and refrigerator and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. Less
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