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Residence Inn Boston Franklin

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347 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Reviewed 20 October 2016 via mobile

My stay at the Residence Inn was an A+. I came down for a wedding on September 30th 2016 and stayed for two nights. I stayed in the single suite with the king size bed. Everything about the hotel is exceptional. From the friendly staff that greeted us when we checked in, to the cleaning staff that smiled and said...

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Helpful?
Thank Lizza S
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers GM

Reviewed 20 October 2016

I was in town on business. A family friend suggested I stay at Residence Inn, and I am sure glad I did. Not only was the hotel clean, but the staff was amazing. My room was more than I had expected, king sized bed, very clean, extremely comfortable. It was the best sleep I've had in years. Thank you to...

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Helpful?
Thank Kelly B
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Regards, Susan Perrothers, GM

Ashland, Massachusetts
Reviewed 19 October 2016

Residence Inn, Boston/Franklin, was more of a home away from home as opposed to just a hotel. Warm accommodations, top-notch cleanliness and a friendly and knowledgeable staff assisted in making our trip to Massachusetts a great success. I would highly recommend this property to anyone traveling in New England!

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Thank fb734652105
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 17 October 2016

Checkin was easy, quick and flawless, staff was so kind! We were there for a wedding and got all the information we needed right away. Everyone we saw greeted us with a smile. Breakfast staff was amazing and it really felt like we were family! The bride didn't have to worry about anything while she was there because the staff...

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1Thank Natalie M
Susan P, Guest Relations Manager at Residence Inn Boston Franklin, responded to this review

Thank you for sharing your experience at the Residence Inn Boston Franklin through the Trip Advisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting your expectations. Your feedback is integral to our ability to continue to...

Colchester, Vermont
Reviewed 16 October 2016

On our yearly trip to see the Patriots play at Foxboro, we stay here every time because it's clean, quiet, and the staff are friendly. There's an indoor pool and free breakfast, too. Big bonus for us: They offer 2 bedroom suites, so we can all hang out in the living room together and watch the game, then go to...

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Thank shelli1982
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for sharing your experience at the Residence Inn Boston Franklin through the Trip Advisor. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to...

Raleigh, North Carolina
Reviewed 14 October 2016

Check in No problems and off to the room quick with mobile check in. Room I had a 1 king studio (I guess). 1 bed, couch, desk, kitchenette, 2 person dining table and 1 TV. No real problems and I was happy. Bed Not as happy. You could feel the side that was worn in and had a hole. TV...

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Thank morganrep
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for sharing your experience at the Residence Inn Boston Franklin through Trip Advisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

Rochester, New York
Reviewed 9 October 2016 via mobile

Great area to stay outside of Boston, it has access to highways and a near by train station. Friendly staff at the desk, free breakfast, clean pool and hot tub. I've stayed here many times. Never any issues. Highly recommend. Good for visits to Gillette stadium

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Thank 19reddevil20
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, General Manager

Leucadia, California
Reviewed 8 October 2016

So you are going to stay here - from the outside it looks like a cross between a student hall of residence and a rehabilitation clinic, it is a weird kind of low, ugly slightly homely building, clearly built with cost in mind, this is no architectural treasure. I had never been to one of these places before - it...

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Thank ElRatler
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fell short with your perception of the appearance of our building. We're so happy to hear that you experienced outstanding service with our friendly staff, bright and clean rooms with the added amenities of a full kitchen. Thank you for recommending our lovely hotel...

Boston, Massachusetts
Reviewed 6 October 2016

We had an amazing experience at this hotel. We stayed for a family wedding and every employee was attentive, kind, friendly and completely helpful! Cheryl was amazing at breakfast, all front desk staff was amazing, and Susan was fab! Thank you for making us all feel welcome and happy throughout our unforgettable weekend!

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2Thank MMF320
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! It was an absolutely beautiful...

East Mansfield, Massachusetts
Reviewed 5 October 2016

We had a wonderful wedding weekend experience at this hotel. The Front desk,Housekeeping and Breakfast staff are amazing and addressed all our needs to whatever we needed during our stay. I also noted how kind they were to the children . Our room was clean and spacious, the beds are so comfortable ! We were treated like family and we...

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Helpful?
2Thank tmt1950
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From weekend getaways to extended business trips, the Residence Inn Boston Franklin blends the comforts of home with the convenience of a quality hotel. Relax in a quaint New England town, located just a short drive from Boston and downtown Providence, where guests have quick access to sports stadiums, popular attractions and some of the largest corporate offices in the state. Ideal for longer stays, each of our 108 suites feature immaculately renovated kitchens as well as separate living and eating areas. Join friends in our lobby bar Bistro for a cold beverage and light sandwich. We know an exceptional hotel experience is all in the details. Tackle last-minute work projects with our complimentary wireless Internet or unwind while watching an array of premium television programs. Start your day off right with a satisfying breakfast buffet and then melt away tension in our invigorating whirlpool or play a game of tennis at our Sports Court. Feeling sluggish? Grab an energizing workout at the well-equipped fitness center. The Residence Inn Boston Franklin Hotel in Franklin, MA is an ideal starting point for exploring the best attractions in the region. Gillette Stadium at Patriot Place, Wrentham Village Premium Outlets and Boston Logan International Airport are all just minutes from the hotel. Convenience. Service. Style. You won't find another hotel in Franklin that can offer all this at such an affordable rate. ... more   less 

Additional Information about Residence Inn Boston Franklin

Address: 4 Forge Pkwy, Franklin, MA 02038-3157
Region: United States > Massachusetts > Franklin
Price Range: $162 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Franklin 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Boston Franklin Hotel Franklin
Residence Inn Franklin
Franklin Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Franklin staff and other travellers.
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Questions? Get answers from Residence Inn Boston Franklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor room.”
 of 5 bubbles KiwiCanuckNZ, 6 Dec 2016 | Read review
“We were on first floor but all good”
 of 5 bubbles 262debbier, 25 Nov 2016 | Read review
“Family Suits”
 of 5 bubbles 21jamunam, 5 Jul 2016 | Read review
“Front faced rooms might be very quiet, you can also request a room with a full stove!!”
 of 5 bubbles AdelaBlizzard, 20 Apr 2016 | Read review
“I would suggest a room further back from the breakfast/social area to avoid noise from fans or other equipment.”
 of 5 bubbles 645tomy, 23 Mar 2016 | Read review
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