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Residence Inn Boston Franklin

Residence InnUSD 150*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 217*
USD 150*
USD 217*
USD 217*
USD 150*
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Residence Inn Boston Franklin
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366 Reviews from our TripAdvisor Community

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Showing 354: English reviews
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Franklin, New Hampshire
Reviewed 2 weeks ago

The room was very nice/clean...we chose this place as it said "pet friendly"... I was stupid enough to not ask about extra fees for our little 10 lb. dog as we have never been required to pay this rediculous amount....non-refundable. They charge $100 for the one night... Never will go back there.

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1Thank tutulinaka
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. A pet fee is required so that we can properly treat the room once a fur guest...

Nashville, Tennessee
Reviewed 16 March 2017

I have stayed at this hotel twice within the last 5 months. The front desk people were very personable and quickly got me checked in. The rooms are comfortable and were spotless on check in. The location is easy access for me to my friend's house and work. It is not in a crowded, congested area so that is nice,...

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Helpful?
Thank TNTraveler54
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 9 March 2017

The staff here are amazing and I truly enjoyed conversing with Susan and Cida during our stay! Very friendly and curtious. The hotel is very clean, 24 hour fitness center, beautiful spacious room with modern decor and granite countertops, (you can't go wrong with an updated hotel in a small town) so cozy! 5stars all around.

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Helpful?
Thank mt73hb
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Holyoke, Massachusetts
Reviewed 8 March 2017

The Sales Manager, Jaclyn, went above and beyond to personally shuttle me and a co-worker to a nearby restaurant when we could not get a cab! Superior service!!!!!! The bartender, Missy, is friendly, personable, and always remembers your name and drink! The Manager Sue is also friendly and took the time to introduce herself to everyone in our group and...

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Helpful?
Thank wolfriverhuskies
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 8 March 2017

Staff were very friendly, and the hotel was clean but it was a pity to have 1) Plastic cups and cutlery with cardboard plates at breakfast. I honestly can't remember the last time a hotel served those. 2) There was really quite a lot of train noise at night. 3) The bathroom and kitchen cabinets had seen better days. 4)...

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Helpful?
Thank Mark H
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for sharing your thoughts regarding your stay.. We're so happy to hear that you experienced outstanding service. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an...

Nantucket, Massachusetts
Reviewed 28 February 2017

Really enjoyed this place we will definitely stay here again. Room was very nice and comfortable very clean. There is a free breakfast starting at 7 coffee is available 24 hrs. We do travel and this was one of the best places we have stayed especially when it wasn't really planned.

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Helpful?
Thank egana2016
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perothers, GM

Worcester, Massachusetts
Reviewed 24 February 2017

This is about the fourth time we have visited the Residence Inn in Franklin. Sue, the general manager is great and is asking at breakfast and the evening mix if you are doing good. When she isn't checking on her guests, she is helping to clean tables. Room was great---breakfast was fantastic and I can't remember the name of the...

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Helpful?
Thank BevAnn30
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! regards, Susan Perrothers, GM

Gregory, Michigan
Reviewed 16 February 2017 via mobile

Our stay is exceeding a month now! My coworkers and I are from all over the country and have been treated great. They are not only full of smiles but very inviting from the front desk to the cleaning staff. It's a very nice atmosphere especially considering we are all away from family. Plus, if you are a workout buff...

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Helpful?
Thank mattross007
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 12 February 2017 via mobile

I was stranded last minute in a snow storm and was fortunate enough to find this place. The staff super accommodating the bed was comfy and the bar was lively. My only wish is that the shower was hotter. But a good last minute stay and I will use again in the future.

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Helpful?
Thank croberto20
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 4-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 1 February 2017 via mobile

During my 3 week stay at this hotel i found it very acceptional. The front desk agents Whitney and Terri were the highlight of my stay by being very hospitable and accomodating my every needs. Very proffesional and i will be looking forward to staying there my next trip back. And also Ms. Cida extremely nice and a pleasure to...

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Helpful?
Thank Jordan T
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk and breakfast staff as well as our newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Regards, Susan Perrothers, GM

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From weekend getaways to extended business trips, the Residence Inn Boston Franklin blends the comforts of home with the convenience of a quality hotel. Relax in a quaint New England town, located just a short drive from Boston and downtown Providence, where guests have quick access to sports stadiums, popular attractions and some of the largest corporate offices in the state. Ideal for longer stays, each of our 108 suites feature immaculately renovated kitchens as well as separate living and eating areas. Join friends in our lobby bar Bistro for a cold beverage and light sandwich. We know an exceptional hotel experience is all in the details. Tackle last-minute work projects with our complimentary wireless Internet or unwind while watching an array of premium television programs. Start your day off right with a satisfying breakfast buffet and then melt away tension in our invigorating whirlpool or play a game of tennis at our Sports Court. Feeling sluggish? Grab an energizing workout at the well-equipped fitness center. The Residence Inn Boston Franklin Hotel in Franklin, MA is an ideal starting point for exploring the best attractions in the region. Gillette Stadium at Patriot Place, Wrentham Village Premium Outlets and Boston Logan International Airport are all just minutes from the hotel. Convenience. Service. Style. You won't find another hotel in Franklin that can offer all this at such an affordable rate. ... more   less 

Additional Information about Residence Inn Boston Franklin

Address: 4 Forge Pkwy, Franklin, MA 02038-3157
Region: United States > Massachusetts > Franklin
Price Range: $175 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Franklin 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Boston Franklin Hotel Franklin
Residence Inn Franklin
Franklin Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Franklin staff and other travellers.
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Questions? Get answers from Residence Inn Boston Franklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All I have to say is we paid over $300 for 1 night...definitely not worth that price.”
tutulinaka, 11 Apr 2017 | Read review
“Not sure if one side is less train noisy. Might be worth checking.”
I3983PImarkh, 7 Mar 2017 | Read review
“We were on the third floor no issues...”
egana2016, 27 Feb 2017 | Read review
“If want quiet room, ask for a room away from the train station.”
BevAnn30, 23 Feb 2017 | Read review
“If you need a place to stay....this is it.”
smalloy2, 10 Dec 2016 | Read review
5 of 5
Residence Inn
USD 150* /night
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Booking.comUSD 217
Expedia.comUSD 150
Hotwire.comUSD 150
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Prices are for 1 room, 2 adults
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