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Renaissance Boston Patriot Place Hotel

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410 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Springfield, Massachusetts
Reviewed 24 May 2015

Booked a room for myself and 3 guests through Hotwire. Arrived at hotel (a 4 star luxury hotel mind you) and was informed very unapologetically that they did not have rooms with two beds to accommodate our party! but that they could get us a mattress. Not a rollaway, not a cot, but a twin mattress thrown down on the...

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Helpful?
Thank Mass F
Colwen_MGMT, General Manager at Renaissance Boston Patriot Place Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us and the TripAdvisor community. We had a very busy weekend with large amounts of guests and although we do our very best to accommodate every person, I am sincerely sorry that we failed to deliver you an exceptional experience. We normally receive positive feedback regarding our staff and I am...

Boston, Massachusetts
Reviewed 20 May 2015

We stayed off season, and we should've book a stadium suite as they looked better. However, the room was nice. The club at night and the morning breakfast was EXCELLENT. Service was outstanding! The showers need upgrading as do the beds.

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Helpful?
Thank Amy T
Boca Raton, Florida
Reviewed 18 May 2015

Had to meet a dozen friends for a night at the hotel and we had lunch there and late drinks and breakfast all of which were terrific. The checkin service was great and everyone had a smile throughout the hotel. Rooms were spotless and the location was also great for walking to a variety of sports bars and restuarants. Perfect...

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Helpful?
Thank genebeans
Colwen_MGMT, General Manager at Renaissance Boston Patriot Place Hotel, responded to this review

Dear Genebeans, Thank you for your recent stay with us and for the 5-star review on TripAdvisor. We're pleased to hear that you enjoyed many of our amenities while staying with us and that our customer service exceeded your expectations. We appreciate your business and look forward to hosting your next visit to the Foxboro area. Many thanks, Scott Williams,...

Reviewed 17 May 2015

The front desk staff is incompetent and incapable at the Renaissance Marriott Patriot Place. April 30: I call the hotel the day before my reservation to confirm and to find out what kinds of options are available for an anniversary stay (yes, they ruined my anniversary). The front desk girl (Stephanie Choquette) quickly ushers me off the phone after FORTY...

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Helpful?
Thank Ally T
Colwen_MGMT, General Manager at Renaissance Boston Patriot Place Hotel, responded to this review

Dear Ally, Thank you for sharing your experience with us. I sincerely apologize for the service short falls that you experienced during your stay with us. I can assure you that customer service is our top priority and that this is not the level of service we normally provide. Please know that I will be reviewing your comments with my...

Lebanon, New Hampshire
Reviewed 8 May 2015

I have stayed at this hotel twice and each time the staff was friendly and the rooms were very clean and stylish. It is very convenient to stay here if you are attending an event at the stadium as it is a short walk to the hotel. I was upgraded to the club floor which has a very nice lounge...

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Helpful?
Thank Tia L
Colwen_MGMT, General Manager at Renaissance Boston Patriot Place Hotel, responded to this review

Dear Tia, Thank you for your recent stay and for the 5-star recommendation on TripAdvisor. We pride ourselves on delivering exceptional expectations, and we're so happy to hear that you got to enjoy many of the amenities we have to offer. We appreciate you taking the time to share your experience, and hope you'll come back to see us when...

Reviewed 7 May 2015 via mobile

This hotel is the ULTIMATE stay for any Boston fan! with rooms that have views to the Gillette Stadium what else can you ask for?! Hotel is situated steps away from the fabulous shopping, dining & all of the wonders of Patriot Place! Clean, BIG rooms.. tons of parking and views! Ask for a stadium view room.. you won't regret...

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Helpful?
Thank amkvb
Colwen_MGMT, General Manager at Renaissance Boston Patriot Place Hotel, responded to this review

Dear Amkvb, Thank you for sharing your experience with us and the TripAdvisor community. We're so pleased to hear that we could provide you with such a wonderful experience that exceeded your expectations. We love hearing from our guests, and are happy that you got the chance to enjoy the surrounding areas! Come back and see us soon! Best, Scott...

Everywhere
Reviewed 5 May 2015

The boyfriend and I were attending an MLS game at Gillette and decided to make a whole day of it by booking a room at the Renaissance Patriot Place. Extremely happy with our decision because we had an absolutely wonderful time! Vinny at the front desk was super welcoming, informative, and promptly got us checked in and on our way....

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Thank gallaghertron
Colwen_MGMT, General Manager at Renaissance Boston Patriot Place Hotel, responded to this review

Dear Gallagherton, Thank you for all of your kind words regarding our hotel and staff. We truly appreciate you taking the time to share your experience with us and the TripAdvisor community. We pride ourselves on delivering exceptional accommodations, and we're very happy to hear that everything was much more than you expected. I will certainly relay your kind words...

Denver, Colorado
Reviewed 23 April 2015

I called the front desk to see if someone could come to my room to check my air conditioner because it was not cooling the room. My request was ignored. If you have no intention of acting on a request don't lie about it. Poor customer service.

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Helpful?
Thank djechurch
Scott W, General Manager at Renaissance Boston Patriot Place Hotel, responded to this review

Thank you for your feedback regarding your recent stay with us and the problem that you encountered. Please accept my sincere apologies for the lack of follow up by our ambassadors. I have already spoken with both my Front Office Manager and Chief Engineer to ensure that all guests requests are completed in a timely manner. We truly hope that...

Reviewed 21 April 2015

My wife and I attended a Saturday event at Patriot Place in July 2014. At the last minute, we decided to stay overnight, rather than driving home the same day. The front desk staff got us a very reasonable walk-up rate and found us a great room with a view overlooking the shopping concourse. The room was clean, bright, and...

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Helpful?
Thank CrimsonProf
New York City, New York
Reviewed 10 April 2015

I spent one night at this property in March of 2015. The place is solid. Excellent noise isolation, easy access to everything , fantastic lobby and well-thought out interiors. The best thing was the attention from the check-in staff. Super helpful and welcoming. The bed, fantastic. This was one of the best sleeps ever. The location, if you are attending...

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1Thank AM-NYC1
Scott W, General Manager at Renaissance Boston Patriot Place Hotel, responded to this review

Thank you very much for taking the time to provide us with your feedback regarding your recent stay with us. It is great to hear that our Front Desk Ambassadors were attentive to your needs and made you feel welcomed. We look forward to welcoming you back the next time your travels bring you to Patriot Place. Regards, Scott Williams...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Experience the Premier Luxury Foxboro MA Hotel, Steps Away from Gillette Stadium Enjoy the engaging atmosphere that surrounds the only luxury Foxboro MA hotel. Centrally located less than thirty miles from both Boston and Providence, the Renaissance Boston Patriot Place Hotel is a contemporary-style retreat with a sophisticated sense of design and comfort. Stay within yards of Gillette Stadium, the home of New England's three-time Super Bowl Champion football team. ... more   less 

Additional Information about Renaissance Boston Patriot Place Hotel

Address: 28 Patriot Place, Foxboro, MA 02035 (Formerly Renaissance Boston Patriot Place Hotel & Spa)
Region: United States > Massachusetts > Foxboro
Price Range: $220 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Boston Patriot Place Hotel 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Renaissance Boston Hotel And Spa At Patriot Place
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Boston Patriot Place Hotel staff and other travellers.
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Questions? Get answers from Renaissance Boston Patriot Place Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor facing the stadium”
bridgetf792, 18 Apr 2017 | Read review
“Try and get a stadium view. There are 4 suites on the 5th floor.”
carlr652, 27 Jan 2017 | Read review
“Room on the higher top floor with a great view of the Gillette Stadium”
314roberty, 15 Dec 2016 | Read review
“Try to get a stadium view vs CVS”
wilbr024, 8 Dec 2016 | Read review
“Rooms overlooking the stadium on higher floors have a nice view, but also face east.”
  • nice bathroom, large and clean, with standard tub
  • Stadium view with 2 queen beds.
872edwardp, 30 Sep 2016 | Read review
5 of 5