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You've truly landed when you touch down at the stylish new Residence Inn Boston Logan Airport / Chelsea. This new hotel is located minutes from Logan International Airport, just a bridge away from Downtown Boston and the City of Cambridge. This historic inner suburban oasis greets you...
Offers from Residence Inn Boston Logan Airport/Chelsea
The staff here is great, especially to flight crews. One of the best FREE breakfast buffets with fresh food and a good selection. Rooms are updated and very clean. Great showers. There are a few things to do in the vicinity of the hotel but...More
Thank Nate C
Response from ColwenHotels-MGMT, Guest Relations Manager at Residence Inn Boston Logan Airport/ChelseaResponded 2 weeks ago
Thank you for the 5 star rating and the comments regarding your recent stay at the Residence Inn in Chelsea.
So many wonderful compliments, we cant thank you enough. Flight crews are so special to have as guests, we know how hard you...More
Pros: Very comfortable rooms (although could hear traffic outside). You'll need to muffle the noise by turning on the a/c...even if you are cold.
Breakfast had decent selections, but eggs were cold.
Cons: we had to call twice from the airport for the shuttle to...More
Thank Marie W
Response from ColwenHotels-MGMT, Guest Relations Manager at Residence Inn Boston Logan Airport/ChelseaResponded 1 week ago
Thank you for the rating and the comments regarding your recent stay at our property in Chelsea.
Your suggestions are very much appreciated and yes training is key. Shuttle service is one of the most difficult items to mange and get right. We...More
I stay in Chelsea often and its a great hotel but what stands out is the amazing people that work at this location, they have always been warm and welcoming. The rooms are large and well maintained. It is a short walk to take the...More
I stayed at this hotel last May and left a raving review because BOTH the property and the service were exceptional. The property is still pristine, but the "complimentary" shuttle service a year later is virtually non-existent. We called when we landed around 11:35 and...More
Response from ColwenHotels-MGMT, Guest Relations Manager at Residence Inn Boston Logan Airport/ChelseaResponded 27 May 2018
Thank you for the recent comments regarding your stay at our property in Chelsea .
We do apologize for the shuttle service change in policy. The shuttle service simply got too busy to accommodate all requests thus we had to limit the offerings....More
We stayed here two nights in early April and were very impressed with the quality and the appearance of the hotel. Decor in the lobby is beautiful - very high-end and nicer than most Residence Inns. Person who checked us in was very friendly and...More
Response from ColwenHotels-MGMT | Property representative |
Good afternoon Philomena B,
There is not a subway station within walking distance of the hotel. However, our complimentary airport shuttle stops at the Airport Station for the Blue Line of the subway system. Our shuttle... More
Good afternoon Philomena B,
There is not a subway station within walking distance of the hotel. However, our complimentary airport shuttle stops at the Airport Station for the Blue Line of the subway system. Our shuttle runs from 4am until 2am at night each day. Depending on traffic the shuttle takes about 15-20 minutes from the hotel to the station. The subway ride into downtown from the Airport Station is around 15 minutes.
If you have any questions or concerns please don't hesitate to contact us.