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BEST WESTERN PLUS Chelmsford Inn

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251 Reviews from our TripAdvisor Community

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Showing 241: English reviews
St. Paul, United States
Reviewed 20 July 2016

Fine for our trip, but nothing exceptional about the hotel. Our hot water was turned off for a day and a half. The hot and cold were also switched in the bathroom. The breakfast was a large display, although few healthy options. The location was nice and provided easy access to the highway. Overall, not great, but fine for a...

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Helpful?
Thank Victoria D
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing your experience with the Best Western Plus with other travelers. I'm glad to hear that your trip was a pleasurable one and you were able to took advantage of our hot, complimentary continental breakfast in the am. The convenience of being right off of I-495 in MA makes us the perfect hotel for providing easy on...

Corrales, United States
Reviewed 19 July 2016

Don't be misled by the 5-story brick building you spot when entering the parking lot of this Best Western. It is always clean, well kept up, and has staff that is anxious to server their customers! We've stayed here many times, and each time are pleased. If a problem is encountered, it is remedied quickly.

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Helpful?
Thank Cynthia M
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking your time to write such a wonderful review of your recent stay at our property. As the saying goes, "Don't judge a book by its cover" and that's exactly what I think when I read this. We take pride in our hotel from the cleanliness of the interior/exterior to the wonderful staff that keep it running...

Standish, ME, United States
Reviewed 18 July 2016

Every employee I came in contact with was beyond helpful and sincerely nice!! I received a call prior to our teams arrival asking if we needed breakfast at a certain time as our team was playing early both Saturday and Sunday. They switched the normal opening of breakfast from 7am to 6am to accommodate our team and their families. So...

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Helpful?
Thank Bonnie B
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for completing this review about your recent stay at the hotel. I'm thrilled to hear that our staff was able to accommodate you and your team with the breakfast times in order for you to make the games on time. We take pride in our wonderful staff here at the hotel. We hope you'll stay with us again...

Rochester, New York
Reviewed 18 July 2016 via mobile

We spent the night at this hotel while we were passing through. It was nice. Basic and clean. The staff was exceptionally friendly and gracious. The lobby is being redecorated so there was not much there, and there was a strong odor of paint and new carpet, but the odor did not affect the guest room. I imagine this will...

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Helpful?
Thank RochesterTraveler585
Margeoc, Front Office Supervisor at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for writing this review about your recent stay at the Best Western. I'm glad you enjoyed your stay and noticed the hotel is currently in renovations with our lobby area. Once we complete renovations to our lobby, we will begin on the guestrooms next. We hope once renovations are completed you will return to visit and see the...

Hermosa Beach, California
Reviewed 13 July 2016

This Best Western hotel seems old and dated. Even though they say they have updated the rooms the mismatched light switches and rusty screws in the bathtub make me believe otherwise. The fan comes on in the bathroom even if you only want light since there is only one ugly brown switch. it is loud and prevented me from listening...

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Helpful?
Thank jdkbeach
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to complete this review on your latest stay at the Best Western. I want to let you know we have certainly reviewed this information with our maintenance department so we may have the opportunity to correct these issues before they have the opportunity to get worse. As you noted, we were working on renovations...

Reviewed 12 July 2016

We would hit this place again, it was well located and everything was perfect, the breakfast place was just complete and good quality, fresh and the people staff are very kind and willing to help you with any of your needs

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Helpful?
Thank 345guylainec
Margeoc, Front Office Supervisor at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Dear Guy, Thank you for taking the time to review your past stay at the Best Western Chelmsford and we're certainly glad to hear you enjoyed your time with us. We hope that you'll stay with us again to enjoy the hot, complimentary breakfast and interact again with our friendly staff.

United States
Reviewed 3 July 2016

We stayed for a conference in Lowell. Great location with an easy commute to UMass Lowell. Staff was super friendly and offered directions and ideas for our free time. The ease of the commute to the Train Station for a relaxing trip into to Boston is Great! If we find ourselves again here we will most certainly be laying our...

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Helpful?
Thank Julie R
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW ... a perfect score ... Thank You !!! As you mentioned with easy access to the highway, you can easily head to Boston for an exciting day in the city . You can also go tax-free shopping in New Hampshire; visit the battlefields in Concord/Lexington or the historic mills or UMass in Lowell, MA. We hope to see you...

USA
Reviewed 21 June 2016

We stayed only one night here during a weekend road trip that included a visit to historic Lowell. This hotel is just a short drive from Lowell. We very much enjoyed our stay. The front desk staff was extremely personable and the young man who checked us in also gave us a phone call to make sure everything was okay....

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Helpful?
Thank Lu-AnnR
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn and for recognizing our outstanding staff that is dedicated to customer service. We strive to ensure every guest has a pleasant stay with us. As you mentioned, we are renovating our lobby and the guestrooms and Breakfast Café are next on the list. Make sure...

Raleigh
Reviewed 16 June 2016

We booked on the road and as we were reaching the hotel. The staff was delightful and accommodating. The room was very nice and spacious. The bed was comfortable. The breakfast was ample and very tasty. We would not hesitate to stay there again.

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Helpful?
Thank 497gigi
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you so much for your kind words in recognizing the hard work of our staff. Our team is truly dedicated to customer service and I'm glad it shows. I look forward to your next visit.

Tel Aviv, Israel
Reviewed 15 June 2016

The rooms are not clean, lobby and reception area are a mess, rooms are old , furniture are shabby, mattress is worn out and needs replacement , yet charged full price. If you are looking for a decent business stay, its not recommended.

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Helpful?
Thank Shmuel H
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you, Shmuel, for sharing your experience and I’m sorry to see that you felt you were not able to give us a perfect score. There is never an excuse for providing a valued guest, such as you, with anything less. As you saw, we are currently during numerous renovation projects including the lobby and guestrooms; I wish we could...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more   less 

Additional Information about BEST WESTERN PLUS Chelmsford Inn

Address: 187 Chelmsford St, Chelmsford, MA 01824-2307
Region: United States > Massachusetts > Chelmsford
Price Range: $142 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chelmsford Inn 3*
Number of rooms: 114
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Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chelmsford Inn staff and other travellers.
3 questions
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8 months ago
Johnstown PA
over a year ago
South Hadley, Massachusetts
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Chelmsford Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard side rooms are quieter”
 of 5 bubbles 970joanb, 2 Oct 2016 | Read review
“Avoid rooms near the elevator”
 of 5 bubbles nodaybut2day, 24 Sep 2016 | Read review
“5th floor was very quiet”
 of 5 bubbles patg766, 26 Aug 2016 | Read review
“I stay on 4 the floor very nice room”
 of 5 bubbles davidk385, 5 Jun 2016 | Read review
“choose rooms at higher floors.”
 of 5 bubbles VGB2712, 5 Mar 2016 | Read review
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