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Sonesta ES Suites Burlington

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375 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Burlington
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Showing 352: English reviews
Concord, Massachusetts
Reviewed 1 week ago

At first glance, I was quite happy with this hotel. The front desk was polite and helpful and warm after a very long trip full of delays and frustration. Then I got to the room. My fourth floor suite is the right size for one or two people, and quite comfortable in its layout. The queen bed is comfortable, and...

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Helpful?
Thank benjalatte
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear benjalatte, Thank you very much for providing us with your value feedback. I'm so sorry that you encountered the problems that you cited in your review. I can understand your disappointment and can assure you that your experience was not our norm. Once again, I offer my sincere apology for having a less than satisfying experience with us. Sincerely,...

Dennis, Massachusetts
Reviewed 3 weeks ago

I stayed at the Sonesta last week, and found it excellent. The staff was proffesional and very friendly, it was clean with a fully equipped kitchen. Outstanding breakfast each morning , and nice gym. A must stay for the frequent traveler!

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Helpful?
Thank DavidBeachlover
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear DavidBeachlover, Thank you very much for providing us with your awesome 5 star review! We are so happy that you found your suite to be comfortable, clean and complete. We appreciate your kind compliments about our breakfast buffet as well as our friendly staff. Your positive comments have been shared with our staff. Thanks for your business. We hope...

Long Island, New York
Reviewed 1 November 2016

I stayed here while traveling to Salem with my mom (the hotels closer to Salem were way too expensive) and I was pleasantly surprised how nice the room was! It was clean, spacious and stocked with a full kitchen! This location was an easy 30 minute drive from Salem. I only stayed for a night and left pretty early, so...

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Helpful?
Thank KTBMTravels
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear KTBMTravels, Thank you very much for providing us with your fantastic 5 star review! We are so happy that you found your experience to positive. Thanks for your business and kind comments. We hope you can enjoy more our amenities next time. Warm regards, Tom L, General Manager

A TripAdvisor Member
Level Contributor
5 reviews
4 hotel reviews
1 helpful vote
Reviewed 1 November 2016 via mobile

One of the nicest hotels in the immediate area. More expensive but extremely clean. We visit grandchildren so watch for lower prices and if possible always stay here,if not we have to go further from Burlington.

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Helpful?
Thank A TripAdvisor Member
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Tripadvisor reviewer and Sonesta Guest, Thank you very much for giving us such a wonderful trip advisor review. It is so nice to hear that you can visit your grandchildren and stay with us while doing so. We are pleased that had such a good stay and are honored to know that we will have the privilege to have...

Saugus, Massachusetts
Reviewed 31 October 2016

better up keep of rooms should be taken , carpets had stains rear and side entry hallways need attention staff was friendly and hotel was quiet other than those observations hotel was nice and easily accessible

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Helpful?
Thank tiaconstruction
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear tiaconstruction, Thank you very much for providing us with your very positive review. I have already scheduled our annaul deep cleaning of carpeting for next month to address your stain concerns. I agree that it shows our property poorly and may lead one to believe that we are not clean elsewhere. We are currently looking to purchase a better...

Hallowell, Maine
Reviewed 30 October 2016

I travel to the area often for work, and do my best to stay here or at the Andover location. The rooms are comfortable and have roomy bistro tables in the kitchenette that are great for eating meal or spreading out files and laptops. The rooms are smartly laid out with couches and desks, the bathroom is not visible from...

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Helpful?
Thank paulyvous
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear paulyvous, Thank you very much for providing us with your awesome 5 star review! You really spent a lot of time providing this feedback and we appreciate it. We really feel that all of what you described is very true and want others to know. We are so happy that you found your suite to be well equipped and...

Nassau, New York
Reviewed 28 October 2016

Took a quick weekend trip with my adult daughters. The room was perfectly equipped with a full kitchen/eating area, sitting area, large bedroom and bathroom. There was plenty of space for 3 women!! Access to downtown Boston & attractions was easy. The room was clean and the breakfast even better!!!! A must for all our Boston Visits!

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Helpful?
Thank Mena630
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Mena630, Thank you very much for providing us with your awesome 5 star review! We are so happy that you and your daughters found your suite to be comfortable, clean and spacious. We appreciate your kind compliments about our breakfast buffet as well. Your positive comments have been shared with our staff. Thanks for your business. We hope to...

Burlington
Reviewed 27 October 2016

Easy to find shopping mall, restaurants and market around the hotel, it just locates besides ramp of No 95 (or 93 I couldn't remember) . Room is clean except the sofa bed, dust under the mat. Not many choices of breakfast but enough. Staff are friendly, always smile face. Kitchen room is useful for a big family. Good place to...

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Helpful?
Thank Mei Y
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Mei Y, Thank you very much for providing us with your fantastic 5 star review! We are so happy that you found your experience to positive. Thanks for your business and kind comments. We hope to see you again soon. Warm regards, Tom L, General Manager

Sandys Parish, Bermuda
Reviewed 27 October 2016

Good location, comfortable clean rooms with very comfortable beds! The best feature is the professional and caring front desk staff, special mention to Sara who went above and beyond the call of duty. Sara is a ray of sunshine!

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Helpful?
Thank Nanay17
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Mamabear1717, Thank you very much for providing us with your awesome 5 star review! Being described as "Outstanding" is such a great compliment. We are so happy that you are being taken care of so well. I enjoyed meeting with you this morning at breakfast and am delighted that we were able to upgrade your room as requested. Thanks...

Halifax, Nova Scotia, Canada
Reviewed 27 October 2016

We travelled to Burlington to take in a baseball game in Boston and were pleasantly surprised at the value offered from Sonesta ES Suites. Our suite was 2 large bedrooms and 2 baths perfect for 2 couples. The living room and kitchen were large as well. We were very comfortable and didn't feel the least bit crowded. The breakfast buffet...

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Helpful?
Thank Sharon B
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Sharon B, Thank you very much for providing us with your awesome 5 star review! You really spent a lot of time on this and we appreciate it. We really feel that all of what you described is very true and want others to know. We are so happy that you found your suite to be well equipped and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Sonesta ES Suites, we offer you more than just a place to stay. We give you a place to relax, a place to be productive, and yes... a place that's just a little more fun. SURPRISINGLY spacious Step in and spread out, you'll have more than enough room to relax and recharge. Fully equipped in-suite kitchens plus separate living and sleeping areas are standard, just like home. We've designed the over-sized accommodations in our all-suite hotels to be as flexible as the needs of our guests. From spacious studios to roomy two-bedrooms that sleep up to eight, you'll stay comfortable and connected. SURPRISINGLY accommodating Start the day at our complimentary breakfast buffet complete with a generous assortment of both healthy and indulgent selections. Don't miss our complimentary Evening Social three nights a week (Tuesday-Thursday). Grab a workout in the 24-hour fitness center or enjoy a refreshing dip in the pool. Or get to down to work in our business center or at the over-sized workspace in your suite. Kick back and relax among friends old and new at our evening socials. Then melt to sleep, snug in your super-comfy bed featuring luxurious bedding and king pillows. SURPRISINGLY authentic Who doesn't like receiving something extra? At Sonesta ES Suites, we offer special ways to enjoy your day. From unexpected treats to celebrating the unique culture and flavor of the local community, you'll enjoy a distinctive experience along with the warm, welcoming feeling of family. It's a surprising idea for a hotel. At Sonesta ES Suites, you'll soon discover a new way to love your stay. Additional Details: *Complimentary business center *Complimentary daily full Breakfast Buffet *Comlimentary evenening social Tuesday, Wednesday and Thursday. *Guest laundry facility *24 hour convenience store *Fitness center *Outdoor heated pool (Seasonal; Memorial Day to Labor Day) *Sports court and barbecue pavilion (Seasonal) *Complimentary shuttle to area businesses, shopping, restaurants and attractions within a three mile radius including Lahey Clinic *Expanded cable and complimentary high-speed Internet access *Located 15 miles north of Boston which is home to Fenway Park, Fleet Center/TD Banknorth Garden, Gillette Stadium, Boston Marathon and a prime location for fall foliage EARN FREE NIGHTS! Sonesta Travel Pass brings you more with value-added points and perks, a variety of travel experiences and a growing collection of places to stay. Get points for every dollar you spend and redeem for stays at any Sonesta hotel in the United States. ... more   less 

Additional Information about Sonesta ES Suites Burlington

Address: 11 Old Concord Rd, Burlington, MA 01803-5116
Region: United States > Massachusetts > Burlington
Price Range: $190 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Burlington 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Staybridge Suites Boston Burlington Hotel Burlington
Staybridge Suites Burlington
Burlington Staybridge Suites
Hotel Style:
#1 Business Hotel in Burlington
#1 Romantic Hotel in Burlington
#2 Family Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Burlington staff and other travellers.
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Questions? Get answers from Sonesta ES Suites Burlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apparently business travelers can request quiet floor rooms. Though not when traveling with an animal.”
 of 5 bubbles mayar425, 1 Dec 2016 | Read review
“Don't pick a room near the laundry or end of corridor near exit door.”
 of 5 bubbles richardl554867, 1 Dec 2016 | Read review
“Lots of restraunts near by but Tuesday thru Thursday there is a light meal served free.”
 of 5 bubbles DavidBeachlover, 15 Nov 2016 | Read review
“Stay elsewhere ”
 of 5 bubbles davidsR9123SE, 21 Oct 2016 | Read review
“Front desk accommodated all of my requests - may have just been fortunate timing - I always go for top floor away from the elevator, if at all possible. It's worth asking for what might make your stay more enjoyable - just don't everyone miserable if it's not available. ”
 of 5 bubbles Service_Matters, 21 Oct 2016 | Read review
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