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Holiday Inn Express Boston South - Brockton

Expedia.comUSD 183*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 183*
USD 183*
USD 184*
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Holiday Inn Express Boston South - Brockton
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156 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Boston South - Brockton
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Showing 144: English reviews
Reviewed 13 May 2015

I stayed there for a little over 2 weeks The staff was very friendly, unlike the locals in the area, the breakfast was very good, the rooms where nice and clean and the hotel was secure and I had no issues with the parking lot either. This area though is not the best, but then again I hate the whole...

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Helpful?
1Thank Scott F
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Scott F, Thank you very much for the kind words about our staff and the review of our property. We appreciate the five star rating and your business. Best Regards, Jorge Estrada Guest Service Manager

Reviewed 10 May 2015 via mobile

I have been on the road for 50 days and this hotel has been so nice. All the staff is very very friendly. They went out of their way to accommodate our needs. Rick and Jorge did an outstanding job. I know that if you stay here you feel the same way.

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Helpful?
1Thank bfryther
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Beverly, Thanks for your valuable feedback and for choosing us. We look forward to having you lodge with us again very soon. Sincerely, Jorge Estrada Guest Service Manager

Boston (well, an hour south)
Reviewed 3 May 2015

I stayed here by chance one night. The front desk men were very nice. Breakfast in the morning was delicious - but the fireplace was on and it was too warm...would be pretty for a colder day. The beds were comfortable, easy to fall asleep and snore the night away. The on,y problem that I found was the thin walls....

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Helpful?
1Thank su2doz
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear su2doz, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your kind words regarding our staff. In addition, we apologize that our room's soundproofing did not meet your expectations. We hope that you would give us an opportunity to provide you with a better stay...

Newcastle upon Tyne, United Kingdom
Reviewed 23 April 2015

We stayed here for 3 nights while visiting the Boston area. We has a suite on the second floor, very clean and well appointed, the only concern was a noice from the plant room 24/7, very annoying also the strong small of cigarette smoke in the corridor from secret smokers, not pleasant to non smokers in a designated non smoking...

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Helpful?
1Thank geordienorth1
BOSBG, Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear geordienorth1, Thank you for taking the time to review your stay with us. I am glad you enjoyed our King Suite on the second floor. I apologize for the noise coming from the room next door it’s actually our Server Room, I also apologize for the cigarette smell on the corridors which are closely monitored. We want to make...

Reviewed 2 April 2015

Rooms are overpriced for needing a serious makeover. Paint was peeling on the bathroom ceiling, and the plumbing fixtures were getting ready to fall off. Only reason I stayed here is because company paid for it. Wouldn't stay if I had to pay for it.

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Helpful?
1Thank Joseph R
IHGCare, Guest Relations Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Joseph R, I appreciate your feedback regarding our property. Please accept my apologies that the rooms felt outdated and were not to your liking and for the inconveniences you had with some bathroom fixtures. I hope you can believe me when I say that your experience is not the norm for our property. We take great pride in keeping...

Salem, Massachusetts
Reviewed 21 March 2015

This hotel needs a make over. I believe there are homeless people living here. People smoking in the hallways. Both treadmills broken in the fitness center. The room was surprisingly ok but as a frequent traveler for business i would not stay her again.

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Helpful?
1Thank SALEM_JOHN
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Salem_John, Thank you for taking the time to write a review following your stay. We are truly sorry to hear that you did not enjoy your experience at our hotel. We take our guest comments very seriously and always strive to provide comfortable accommodations. It was unfortunate to see your stay was not as comfortable, as it could have...

Reviewed 13 February 2015

Every staff member I came in contact with was AWESOME.They acknowledged me and my wife. I was greeted at the front desk, elevator, breakfast, and in the hallway. Holiday Inn made my stay very enjoyable.

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Helpful?
1Thank Eliminate
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area and for leaving us a feedback. We are very delighted to hear your compliments on our hotel staff. We hope you'll have the opportunity to visit us again soon to discover the new and exciting attractions and exhibits here in Boston. Sincerely,...

queens, New York, United States
Reviewed 3 February 2015

I go in around 11pm Thursday ,a welcome smile and a fast check in,Room was very clean,the temperature just right, The next morning we meet Cassi at the front desk she gave us a friendly greeting and she helped us with some of our questions,Breakfast was on point and it was hot and plenty of food, Housekeeping did all she...

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Helpful?
Thank Michael B
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

We couldn't be happier to learn that we were able to exceed your expectations! Thank you for taking the time to share your Holiday Inn Express Boston Brockton story with us. It seems like you were able to enjoy all that we had to offer! We truly appreciate your kind recognition of our front desk staff and hope you'll visit...

Ratingen, Germany
Reviewed 11 January 2015 via mobile

This Hotel is close by a shopping area in south Brockton. We just went there for a 1 night stay after a late arrival from a longhaul flight into Boston. The reception desk was very friendly, recommended a late dinner restaurant but did not tell the housekeeping to set up the room with an extra bed. we had to arrange...

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Helpful?
Thank jutta s
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you for sharing your impressions and warm remarks regarding your visit with us at the Holiday Inn Express Boston Brockton. We are very delighted to hear your compliments on our hotel staff. We hope you'll have the opportunity to visit us again soon to discover the new and exciting attractions and exhibits here in Boston. Sincerely, Jorge Estrada Guest...

sweden
Reviewed 28 December 2014

this was our 1 night stop on the way to Cape Cod and we had a nice stay. service was good, the room big and clean. good breakfast. free wifi and parking. just what we needed. located on the mall premises so very convenient if you need to buy something.

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Helpful?
Thank LolaSweden
BOSBG, Front Office Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one. I agree completely that our convenient location is truly a great asset. We hope to see you again soon....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Boston-Brockton has just completed a $1.5 million renovation. The renovation included a complete overhaul of the guestrooms, public areas, exterior facade and landscaping. Additionally, new management has been assigned to improve overall guest satisfaction. Situated at the entrance of the Westgate Mall, the hotel is immediately adjacent to Route 24 and Route 27. Thehotel's proximity to major routes and its location in a vigorously recovering market make it a prime destination for visitors." ... more   less 

Additional Information about Holiday Inn Express Boston South - Brockton

Address: 405 Westgate Dr, Brockton, MA 02301-1819
Region: United States > Massachusetts > Brockton
Price Range: $196 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Boston South - Brockton 3*
Number of rooms: 122
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Boston South - Brockton staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Boston South - Brockton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor 220”
MichaelB707, 9 Feb 2017 | Read review
“Rooms at the far end away from the road are not so noisy also east side rooms look out onto the parking lot.”
681kenn, 11 Nov 2016 | Read review
“If you need to be close to the car at the parking lot , get a room on first floor”
judyjoy444, 17 Oct 2016 | Read review
“i like the lower floor”
MichaelB707, 7 Jul 2016 | Read review
“Use TripAdvisor reviews; Having done so we cancelled a reservation for a cheaper motel as it was unacceptable to two recent guest families.”
Irene-George, 12 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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