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Residence Inn Boston Brockton

Residence InnUSD 233*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 276*
USD 233*
USD 246*
USD 276*
USD 233*
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Residence Inn Boston Brockton
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141 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Boston Brockton
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Showing 135: English reviews
Boston, Massachusetts
Reviewed 2 November 2016

My family resided here for nine months when our house was damaged by snow and rain.I cannot say enough about the manager and staff at this Marriott hotel. They treated my family so kindly. We felt like this was home. The welcoming front desk and hospitality staff are like family members to us. The housekeepers and maintenance personnel were so...

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Helpful?
Thank avmeadow
Manassas, VA
Reviewed 26 September 2016

I stayed 4 nights at this hotel for a business trip in Taunton. My company paid for the entire stay. Everything closer to Taunton was sold out. It is not a typical hotel, it is supposed to be more like an apartment. They don't have a luggage rack in your room, for example. You are supposed to use the closet...

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Helpful?
1Thank VaBelle35
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you very much for your review. I am happy you were comfortable in our spacious guest room. It has been a few days since your review and I am sorry for the delay in getting back to you. Please note that we treasure the feedback and appreciate that you took the time to write your piece. I hope you...

Reviewed 25 September 2016

In May 2014 there was a fire in the building where I live Due to smoke and water damage we could not like in our condos. The Marriott became my home. I had a one bedroom. Breakfast was included 7 days à week. A light dinner was also included Monday thru Thursday .All of staff was very. kind and helpful....

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Helpful?
Thank patricia s
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

We are so happy that you were able to call us your home while your condo was repaired and that our hotel amenities made a difficult situation a little better for you.

Reviewed 13 September 2016

We had 50 rooms booked for our wedding at this hotel and I cannot rave enough about the accommodations and service we had!! From the sales manager Peggy to the front desk staff Jocelyn, the service was nothing short of amazing! We had personalized bags for the guests, special requests, gathering in the lobby, and signs at the front desk....

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Helpful?
Thank Allison L
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Congratulation for your wedding!!!! We are so happy to hear that our staff made your day even more special. We wish you the best in this new chapter of your live!

Southbury, Connecticut
Reviewed 30 August 2016 via mobile

The employees were very helpful and friendly and the rooms were clean. Unfortunately, ALL the rooms have queen size beds....they actually appeared smaller than that. We were told that they will be getting larger beds in the future, but in the meantime its tight quarters if there's two in the bed.

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Helpful?
Thank TravelingSue0722
KyriaAvila, Manager at Residence Inn Boston Brockton, responded to this review

Dear TravelingSue0722, Thank you for taking the time to share your feedback about your recent stay at our property. It’s unfortunate to know that the size of the beds was less than accommodating to your needs. However, it is through feedback such as yours that we are able to improve our operation to better serve our guests. We hope that...

Cleburne, Texas
Reviewed 10 August 2016 via mobile

We stayed at this hotel for 2 nights and it is one of the top 3 reasonably priced hotels(for that area) we have ever stayed in. We were there for my nephew's wedding. The service was amazing. Kudos to Joslin (I think that's her name) for being so patient with my 91 year old mom who kept calling the front...

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Helpful?
Thank Robin G
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you for your five star rating. Your comments on our professional and friendly staff as well as our excellent size and comfortable rooms is much appreciate. Glad you were able to emjoy your stay with us!

Monroe, Connecticut
Reviewed 7 August 2016

Good news first, location, cleanliness, staff. Bad news. Upon arrival the elevator was broken but they did move me from the fourth floor to the first, but I had to wait another two hours for a room. After waiting, I found the room at the end of the hallway which had pluses and minuses. It was right near an exit...

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Helpful?
Thank Virginia V
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you for sharing. I'm sorry to hear we were unable to create a better experience. We would love another opportunity to have you with us again. Please call me directly if we earn that pleasure and I will ensure a much better experience for you

Westerville, Ohio, Usa
Reviewed 27 July 2016

Every year I return to Stonehill College for the New England Student Leadership Conference and stay at the Residence Inn in Brockton. This year I was very pleased to see that they have remolded all the rooms. My guest room was a 2 bedroom suite with a center lounge area. The kitchen had all new stainless steel appliances with the...

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Helpful?
Thank Harvey A
KyriaAvila, AGM at Residence Inn Boston Brockton, responded to this review

Thank you for the kind words our renovation and Reggie. Our staff really knows how to take care of our guests. We look forward to seeing you again.

Glastonbury, Connecticut
Reviewed 19 July 2016

I was running a race at nearby Stonehill College, and this was by far the closest hotel (although not a bargain by any standards, it wasn't any more expensive than options up to 10-15 miles away). The room was a little run-down and needed some renovation, but it was also very clean and well-appointed. But what made this a positive...

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Helpful?
Thank Jonathan P
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

It warms my heart to hear our staff took such good care of you. This is what hospitality is all about. We look forward to seeing again soon.

Stoke-on-Trent, United Kingdom
Reviewed 2 July 2016 via mobile

Plenty of parking. Front desk very helpful and polite. Room great. Large. Plenty of desk space and charge points. Some weird noises from air con and plumbing. Pool quiet and clean. Breakfast good. Rate included happy hour with pizza and beer and wine. Great atmosphere. Would stay again.

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Helpful?
Thank Mr_Mote
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you for taking the time to provide your feedback. We appreciate your kind words on our courteous and welcoming staff as well as our renovated rooms. We hope be able to serve you again when you visit Borckton in the future

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
All suite hotel features fully-equipped kitchens with appliances, 2-burner stovetop, and microwave. Complimentary full breakfast buffet every morning and light dinner Monday-Thursday.Free access to our swimming pool, fitness room, and Wireless/High Speed Internet access available. ... more   less 

Additional Information about Residence Inn Boston Brockton

Address: 124 Liberty St, Brockton, MA 02301-5521
Region: United States > Massachusetts > Brockton
Price Range: $237 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Brockton 3*
Number of rooms: 88
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Also Known As:
Residence Inn Boston Brockton Hotel Brockton
Brockton Residence Inn
Residence Inn Brockton
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Brockton staff and other travellers.
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Questions? Get answers from Residence Inn Boston Brockton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor inside rooms were quieter. Corner suites are a little larger.”
avmeadow, 2 Nov 2016 | Read review
“Choose a high floor with a street lamp that is closer to your living space vs the bedroom.”
VaBelle35, 26 Sep 2016 | Read review
“Do not get room 102 as under stairs and next to highway”
929virginiav, 7 Aug 2016 | Read review
“I have stay on all the floors and all the rooms are great.”
534harveya, 27 Jul 2016 | Read review
“Only one elevator - room 402 is far from the elevator so you had to walk up four flights of stairs with luggage.”
akitchen756, 9 May 2016 | Read review
5 of 5
Residence Inn
USD 233* /night
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Booking.comUSD 246
Orbitz.comUSD 233
HotelQuicklyUSD 276
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Prices are for 1 room, 2 adults
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