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Holiday Inn Express Braintree

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Holiday Inn Express Braintree
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191 Reviews from our TripAdvisor Community

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Showing 185: English reviews
San Diego, California
Reviewed 11 September 2014

Just needed a quick nights rest between adventures and this location really made our day! Perfectly located, fresh & clean room and great staff. They even did us a quick favor. We appreciated the great service.

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Helpful?
1Thank tricia t
Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear Tricia T, Thank you for reviewing your stay with us in August. We sincerely appreciate the opportunity to earn your business. As hospitality professionals we are always trying o ensure that our guests feel welcomed and comfortable. Our associated try their best to assist guests with any possible needs they may have. We are glad that you found our...

Glen Mills, Pennsylvania
Reviewed 23 August 2014 via mobile

As the title says it's a clean and comfortable hotel. The toilets, beds, towels were all clean and spotless. Maybe newly renovated. It's very close to a mall and lot of options available there for a meal. The mall is like a mile away and not at a walkable distance. The hotel was not full when we stayed unlike most...

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Helpful?
Thank AravindBabu
Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear AravinBabu, Thank you for taking time to review your stay at our property. We are pleased that you found our location convenient and enjoyed the local area attractions. We sincerely appreciate the opportunity to earn you business and hope to serve you again in the future. Bets Regards, Diane G. General Manager

Chicago, IL
Reviewed 14 August 2014

Clean and comfortable. Very quiet! Loved the choice of firm or soft pillows stitched on the pillow cases. Very good service going out of their way to help. Unfortunately the 3rd flloor has a strong smell of cigarette smoke. In some rooms the air conditioner is very loud. Mine was fine, but my friend's was unbearably loud. Front desk were...

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Helpful?
Thank CAHartChicago_IL
Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear CAHartChicago_IL, Thank you for your review of your stay at our property. We sincerely appreciate your time and feedback. We are pleased that you enjoyed our pillows as well as our service. We do apologize for the smoke smell on the 3rd floor. I would like to let you know that we are in the process of becoming completely...

Atlantic City, New Jersey
Reviewed 13 August 2014

We were scheduled to stay at this location for 3 nights, but due to a sickness we needed to leave a day early. The hotel was very accomodating when we asked if we could depart a day early. I was in tears due to the stress of everything going on (having a sick boyfriend, to canceling tours, selling concert tickets,...

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Helpful?
Thank MBCS2013
Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear MBCS2013, I wanted to take a moment to thank you for reviewing your stay at our property. We were sorry to hear that you had to cancel your trip short due to your boyfriend's illness. It was our pleasure to assist you with a late check-out. We strive to accommodate our guests as much as we can. We appreciate...

Saugerties, New York
Reviewed 12 August 2014

The hotel was clean and comfortable, but the bathroom was on the small side, with the sing outside in the main room. The beds were cozy, and the receptionist on duty was friendly and nice. However, as a previous reviewer just wrote, we too were very uncomfortable arriving back at the hotel late at night. There were numerous young folks...

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Helpful?
4Thank Jonathan D
IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Jonathan D, Thank you for your review regarding your experience. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the issues you had surrounding the condition of the thermostat in the room...

Braintree
Reviewed 10 August 2014

Booked the room for a weekend. My guest who was checking in very late had an experience where they were not comfortable entering the lobby because of the number of people congregated around the front lobby and the gesturing and shenanigans between the folks who were out there. Would not stay there again.

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2Thank cmcm72
IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear cmcm72, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept...

Reviewed 7 August 2014

We had a two beds room. The beds were very comfortable. Our room was right next to the elevator, but we never heard it. Staff was very nice and very helpful. Breakfast offerings were varied and not bad. Scrambled eggs tended to be a little too salty, though. Prices are high, but the facility was well taken care of and...

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Helpful?
Thank Diana E
mosiO2nya, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Diana, I would like to take this opportunity to thank you for taking the time to leave us this review. I am glad to heard you enjoyed your stay with us. We strive to deliver a home away from home experience to all of our valued customer. If your travel needs to bring you back to this area we...

Montreal
Reviewed 6 August 2014

I had purchased hotel by Priceline (MORE EXPENSIVE by the way than actual hotel rates!) Was given a smoking room with one bed; and the smell of smoke was intolerable. The hotel was fully booked. The manager and staff went out of their way to see if a smoking guest would be willing to switch; and even offered to try...

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Helpful?
Thank NaojMontreal
Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear NaoMantreal, Thank you for you review about your stay at our property. We sincerely appreciate your feedback, as we strive to ensure all of our guests enjoy their stay. We are pleased that we were able to accommodate your non-smoking request and that you were satisfied with the room you were given. We appreciate the opportunity to earn your...

Rio de Janeiro, RJ
Reviewed 4 August 2014

To start, this is a weird location with very little close by. The front desk clerk was friendly at check in and the lounge is OK with a little breakfast serving area. The room is clean but tiny, especially when you consider the surroundings; Imagine the size of a NY or Chicago downtown room in the suburbs. When I’m road...

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Helpful?
Thank FredBueno
mosiO2nya, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Fred, I would like to thank you for taking the time to leave us this review. I apologize for any inconvenience you may have faced during your stay. I would just like to inform you that we do have bigger rooms here at the hotel. We have rooms that are lower in price as they are smaller and only...

Cleveland, Ohio
Reviewed 4 August 2014

This would not be a hotel that I would choose again! The price was VERY HIGH for the room we got! Our room was for munchkins. There was NO room to spare anywhere! The tub was awkward as you had to step high and over, the bed took up most of the room, the hair dryer was mini, the bathroom...

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Helpful?
Thank Peg A
mosiO2nya, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Peg, I would like to take this opportunity to apologize for any inconvenience you faced during your stay with us. We do offer bigger rooms as well that have two beds or one king size bed instead of the smaller rooms that only have one double bed. Thank you again for your feedback and we will take it into...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Completely newly renovated in 2009 the 103 rooms Holiday Inn Express has installed a new roof, new exterior wall and windows. The interior renovation comprise of new wall vinyl, carpet, draperies, vanities, and furniture, along with new digital heating and air conditioner units. Following is a list of amenities in which the Holiday Inn Express offers; Free high speed wireless internet access in all rooms, Fitness room, Business Center, Free shuttle services to and from: Logan Express a charter bus that transports directly into Logan Airport, Local subway station into Boston (Quincy Adam T-Station), South Shore Plaza (Large shopping Mall), Local Movie Theatre, Area Restaurants within a 3 mile radius. Free Hot Deluxe Continental Breakfast, which includes omelets, bacon, sausage, fresh fruit, toast, yogurt, cereal and delicious cinnamon buns. On site guest laundry (coin operated), In room movies (minimal cost). ... more   less 

Additional Information about Holiday Inn Express Braintree

Address: 190 Wood Rd, Braintree, MA 02184-2502
Region: United States > Massachusetts > Braintree
Price Range: $150 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Braintree 2.5*
Number of rooms: 103
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Also Known As:
Holiday Inn Express Braintree Hotel Braintree
Holiday Inn Braintree
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Braintree staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Braintree staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suites was very quiet...view of hillside.”
 of 5 bubbles 774terrancej, 30 Sep 2016 | Read review
“Try and find another HI Express in the area even if you have to drive 15 miles”
 of 5 bubbles TommyG544, 5 Aug 2016 | Read review
“Shop on various sites to get a fair rate...otherwise, you'll overpay.”
 of 5 bubbles bcheel71, 7 Jun 2016 | Read review
“The rooms with the double queen beds was about twice the size of a single queen, for only about twenty dollars more.”
 of 5 bubbles Slim1955, 21 Jan 2016 | Read review
“Ask for a room opposite to the highway”
  • Bathroom
  • Room space 2
  • Entrance
  • Room space
  • Room space 1
  • Sink
 of 5 bubbles Segemape, 10 Jan 2016 | Read review
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