We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Boxborough (I-495 Exit 28)

Expedia.comUSD 100*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 122*
USD 100*
USD 122*
USD 122*
USD 100*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Holiday Inn Boxborough (I-495 Exit 28)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

449 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 447: English reviews
Start your review of Holiday Inn Boxborough (I-495 Exit 28)
 Click to rate
Reviewed 3 weeks ago

This is hotel is old , run down and in need of a makeover. The staff was friendly and helpful but that's where the positives end. The AC in our room wasn't working and I was told it would be fixed. It never was. Wouldn't recommend this hotel especially considering the cost.

 Report
Helpful?
Thank Debby R
Darien Center, New York
Reviewed 5 weeks ago via mobile

If you are looking to be next to Cisco this is the closest hotel. Hotel is clean and I found the staff to be very friendly and very helpful. Hotel is older and is just being converted to a Regency when I stayed.

 Report
Helpful?
Thank globtratta
IHGService, Guest Relations Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear globtratta, Thanks for going out of your way to write a review for us and also for staying at our property. I'm delighted to read about your appreciation for our prime location, clean rooms and cordial hotel staff. It's regretful though that we weren't able to make sure that you stay was extraordinary. While I wish you had a...

MA
Reviewed 5 weeks ago

Apparently has new ownership. We had a conference there. Why anyone company would choose here is a mystery. You walk in and find yourself looking at a big hand sanitizer station. Makes you wonder... The conference rooms were formally hotel rooms. You walk through the sliding door to a room with chairs. Some still had the kitchen area. We referred...

 Report
Helpful?
1Thank beachtherapy1
Reviewed 11 April 2017 via mobile

Every staff member I encountered was friendly and helpful. Unfortunately, there is no amount of customer service that can make up for the outdated facilities. It needs a major renovation before they should be accepting reservations or conference bookings.

 Report
Helpful?
Thank Matthew W
IHGService, Guest Relations Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Matthew W, Thank you for your review and for staying at the hotel. I appreciate the kind remarks regarding the hospitality of our staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable accommodations and sufficient facilities. It is truly regrettable to hear that...

Reviewed 16 March 2017

Staff was excellent. Food was great. Bartenders were really nice and made a great tequila Mary. Not really anything around but great for a one day conference. Rooms needs updating, but it was clean and that's all that's important

 Report
Helpful?
Thank Lesley W
Westport, Connecticut
Reviewed 7 March 2017 via mobile

I was here for meetings and it's getting run down...nothing has been replaced in years. It's not dirty but there are newer options a few minutes drive. No longer affiliated with Holiday Inn since December. Won't stay again.

 Report
Helpful?
Thank smsmsm
Waterford, New York
Reviewed 1 March 2017 via mobile

I see on the website that this hotel was last renovated in 2005 so it's overdue. While the hotel rooms and restaurant are not actually dirty, they are worn and shabby. When I walked down the hall to my room, I was almost overpowered by the smell of disinfectant. Now I could look at this in a positive way, and...

 Report
Helpful?
1Thank DonFD
Burlington, Vermont
Reviewed 3 February 2017

I am normally wary of "no name" hotels (no national chain affiliation). Apparently, the group I was with booked this facility when it was still a Holiday Inn. I attended a one-day conference here. Due to the early start time, I stayed on site the night before. When I was given the original booking information, it was for a Holiday...

 Report
Helpful?
Thank Pamela L
IHGService, Guest Relations Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Hello Pamela L, Thank you for choosing the Holiday Inn Boxborough (I-495 Ex 28), MA and posting a review and rating your stay. I would like to apologize if your stay was less than satisfactory and that your expectations were not met as a result of the room you were assigned to. Despite this, we appreciate that you found the...

Reviewed 19 January 2017 via mobile

Came into my room and my sink was filled with toothpaste as well as the Faucet. Bathtub had black mold around the on off handle and the tub was gross starting to crack everywhere. As I want to take a shower the whole hotel had no hot water. As I entered the bed there was so much dust on the...

 Report
Helpful?
3Thank Barbara O
Meriden, Connecticut
Reviewed 18 December 2016

I had a booth at a recent event there. After contracts were signed, they tried to tell the vendors that there was a state-mandated licensing fee in order to set up, that I could pay through the hotel. This was a lie. Also, the room we were in was largely unheated, and the vendors were all wearing coats and hats...

 Report
Helpful?
4Thank LaurenHennaArtist
IHGService, Guest Relations Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear LaurenHennaArtist, Thank you so much for your review of our hotel. Please allow us to apologize for the issues you had with the hotel's guidelines and the temperature of your room. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We have sent you a private message to obtain some additional details....

111 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (68)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (8)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (3)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (10)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (3)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (3)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Boxborough
8.4 km away
Hilton Garden Inn Devens Common
9.6 km away
Courtyard Boston Littleton
Courtyard Boston Littleton
#1 of 1 in Littleton
84 reviews
13.2 km away
Westford Regency Inn
Westford Regency Inn
#3 of 3 in Westford
437 reviews
Show Prices
Show Prices
Show Prices
13.1 km away
Best Western at Historic Concord
10.4 km away
Holiday Inn Express Hotel & Suites Boston-Marlboro
8.5 km away
SpringHill Suites Devens Common Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

Address: 242 Adams Place, Boxborough, MA 01719-1799 (Formerly Holiday Inn Boxborough (I-495 Exit 28))
Region: United States > Massachusetts > Boxborough
Price Range: $162 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boxborough (I-495 Exit 28) 3*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cancelon, Priceline, TripOnline SA, HotelQuickly and HotelsClick so you can book your Holiday Inn Boxborough (I-495 Exit 28) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
Boxborough Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Boxborough (I-495 Exit 28) staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Holiday Inn Boxborough (I-495 Exit 28) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff said there is a "new owner". Perhaps it will get better but for now, don't waste your money.”
skihill2016, 1 Dec 2016 | Read review
“room 215 was great! some rooms have a balcony and I enjoyed having one.”
M9400YLjackh, 13 Nov 2016 | Read review
“Rooms in back don't have elevator access. Interior facing rooms have less natural light”
D1818OPkimr, 26 Sep 2016 | Read review
“Request a room with an elevator because otherwise you might not get one.”
RebeccaMA, 12 Sep 2016 | Read review
“Again, I always suggest an upper floor room for privacy reasons. The upper floors are usually quieter.”
983dond, 1 Sep 2016 | Read review
5 of 5
Expedia.com
USD 100* /night
View Deal
Booking.comUSD 122
TravelocityUSD 100
Hotwire.comUSD 100
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates