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Courtyard Boston Billerica/Bedford

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252 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Everett, Massachusetts
Reviewed 16 February 2017 via mobile

My husband and I were there for a weekend attending a marriage retreat that our church planned in the hotel. All the staff from the front desk to the housekeeping crew were very friendly and accommodating. The room we were in was also very clean. The food from breakfast to lunch and diner were good as well.

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Helpful?
Thank sashoujp
Management response:

Good Day, thanks for staying with us this past weekend. Our team prides itself in delivering a fantastic guest experience and it looks as if we succeeded with your stay. I will be sure to let the chef know that the food was good and the housekeeping team that the room was very clean. We hope when you are in...

Reviewed 9 February 2017

So this is my third review (update) of this hotel: The place looks nice, modern, updated since we visited last! We have a comfy bed this time & our room had a small fridge. You can use the microwave at the lobby. There is a breakfast bar that serves Starbucks & food at your expense, also a mini-mart for light...

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Helpful?
Thank minniemae
Management response:

Good Day, thanks for staying with us during your last visit to the Boston/Billerica area. We have completed some major renovations over the last years or so. We are glad you enjoyed your stay, renovations and the service. We hope when you are in the Boston/Billerica area you will again choose the Boston/Billerica Courtyard. Yours in Hospitality, Ron Cuomo General...

Reviewed 17 January 2017

We have stayed at this hotel twice now, and I have to say that the staff here are absolutely wonderful! Everyone is so kind, courteous and attentive. The facility is also very nice as well. No surprises! Just great service!

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Helpful?
Thank Bill G
Management response:

Good Day Bill G, Thanks for your feedback on our hotel. We pride ourselves on delivering an outstanding customer experience during each and every guest stay. I will be sure to share the comments with the Team. Thanks for staying with us and we hope when you are the Boston/Billerica area you will again choose the Courtyard. Yours in Hospitality,...

Chicago, Illinois
Reviewed 25 December 2016 via mobile

Very nice hotel and friendly staff. Rooms were nice and comfortable beds. We only had a little trouble regulating heat in room- had to have it set at 79. Modern hotel and spacious lobby. Nice heated pool and free bottled water outside gym. Located right off Rt3. Also during weekdays occasionally had free hot cocoa in morning and cookies in...

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Helpful?
1Thank ginapic21
Management response:

Good Day, thanks you for staying with us at The Boston/Billerica Courtyard. I have addressed the issue with the heat with my team. Thanks for the feedback on the guest rooms as well as the staff. I will be sure to share the comments with them. Thanks again for staying with us we hope to see you in the future....

Bogota, Colombia
Reviewed 19 November 2016 via mobile

I loved this experience. The hotel is cozy, the staff is very nice, rooms are comfortable and have everything you may need. I came for business but was also able to relax because it was a quiet place with a feel at home environment.

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Helpful?
1Thank nathalieh454
Management response:

Good Day Nathalieh454, we are very glad you could relax while on business at our hotel. Our guest rooms are newly renovated in July of 2016. I will be sure to share with the team your feedback on the staff being very nice. Thanks you Ron Cuomo

Minneapolis, Minnesota
Reviewed 4 November 2016

I booked this hotel so that I could have a clean and comfortable place to stay without having to pay the high prices in downtown Boston. This place did not disappoint! Upon arrival, the staff was friendly and I was checked in and in my room in no time. My room was clean and comfortable and I really liked the...

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Thank Laura W
Swanton, Vermont
Reviewed 31 October 2016

stayed only one night for a conference . Place was clean and bed was comfortable . For the price it was unusual that they didn't have a free continental breakfast . There is a Starbuck available onsite . The site is not near a convenient place to have breakfast . Overall it was a good place to stay .

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Helpful?
Thank annarE5888KH
Bryan Z, General Manager at Courtyard Boston Billerica/Bedford, responded to this review

Hi, Thanks for staying at my hotel. I am glad to read the hotel was comfortable and it was a good place to stay. Like many comparable hotels, the Courtyard does not offer complimentary breakfast however we do offer a reasonable priced hot buffet and an a-la-carte option in our Bistro which does serve Starbucks Coffee.

Reviewed 28 October 2016

The room and hallways were neat and clean. The pool closed too early (11:00PM) and the dining and breakfast should've stayed open longer. The bathroom was large and clean. Grooming products were from Paul Mitchell which was a nice touch.

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Thank Florin H
Fayetteville, North Carolina
Reviewed 17 October 2016

I wasn't sure with the distance from the closest place to eat but, they had a delicious bistro on site which made it a plus..I was checked in by Brian and was able to change rooms from a king to a double with little problems...I feel bad because the young lady who has folks in St. Paul, NC helped as...

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Thank Marie M
A TripAdvisor Member
Level Contributor
56 reviews
25 hotel reviews
5 helpful votes
Reviewed 16 October 2016 via mobile

I recently stayed for business and the staff was pleasant and the rooms were nice and clean but one problem I noticed that two small roaches in my bathroom. I notified the front desk and they apologized and I'm confident they will take care of the issue.

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Thank A TripAdvisor Member
GuestServicesMegan, Guest Relations Manager at Courtyard Boston Billerica/Bedford, responded to this review

Dear guest, Thank you for sharing your comments. I sincerely apologize about the unpleasant discovery in your bathroom. I can assure you that our staff takes these incidents very seriously. Thank you again for your review.

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Just a short drive from Boston, Billerica Massachusetts is among the nation's oldest cities yet offers the conveniences desired by modern travelers. Many local companies and Universities such as GE, Raytheon, Millipore and the University of Massachusetts Lowell are just a quick shuttle ride away from the Marriott Boston Billerica/Bedford. Enjoy spacious guest rooms equipped with free wireless Internet and flat screen TVs. Host your next corporate meeting or social event in our spacious ballroom up to 250 people. Explore Middlesex County where you will find the textile museums of Lowell, the Lexington Battle Green and Historic Concord as well as other world-famous sites all within a short drive. Travel Massachusetts and stay at the Marriott Courtyard Billerica/Bedford to be welcomed with warm New England hospitality. ... more   less 

Additional Information about Courtyard Boston Billerica/Bedford

Address: 270 Concord Rd, Billerica, MA 01821-3405
Region: United States > Massachusetts > Billerica
Price Range: $150 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Boston Billerica/Bedford 3*
Number of rooms: 210
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Also Known As:
Courtyard Boston Billerica / Bedford Hotel Billerica
Wyndham Billerica
Billerica Courtyard
Billerica Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Boston Billerica/Bedford staff and other travellers.
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over a year ago
Boston, Massachusetts
over a year ago

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Questions? Get answers from Courtyard Boston Billerica/Bedford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are good all around!”
 of 5 bubbles minniemae, 9 Feb 2017 | Read review
“I don't think it would matter where you stayed it is off the interstate and very quiet!”
 of 5 bubbles 311MarieM, 16 Oct 2016 | Read review
“I had 229. quiet, no view other than roof top unit on adjacent building”
 of 5 bubbles EStLouiesmokey, 21 Aug 2016 | Read review
“hotel is off any main road - so traffic noise is not a problem”
 of 5 bubbles JoeM283, 12 Jun 2016 | Read review
“Avoid. Unless you want rude staff and a dirty room”
 of 5 bubbles VTK8, 8 Jun 2016 | Read review
5 of 5