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DoubleTree Hotel Boston/Bedford Glen

PricelineUSD 116*
View Deal
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 149*
USD 116*
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USD 120*
USD 120*
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DoubleTree Hotel Boston\/Bedford Glen
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975 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Hotel Boston/Bedford Glen
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Showing 897: English reviews
Vaucluse, Australia
Reviewed 10 October 2015

The weekend we had planned to visit Boston, Boston was virtually booked out. The Doubletree was one of the few decent places left at a decent price. I liked the hotel as soon as we drove into the beautiful grounds. Staff at Reception were very professional. The welcome cookies were a nice touch. To have a coffee maker in our...

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Helpful?
Thank lutzy
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

Thank you very much! Lynne

Ottawa, Canada
Reviewed 9 October 2015

There was a mix up with my reservation with regards to how many nights I had booked and they tried to overcharge me on one of the nights. Staff was very rude. Overall unpleasant experience at this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Nancy C
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

I am sorry that you felt the staff was rude. I can assure you that is not a common complaint in this hotel. Lynne

los angeles, United States
Reviewed 8 October 2015

Easy to navigate and quiet in a beautiful, wooded setting. Nice outdoor spaces with areas to lounge by the fire pit. Indoors, the bar is cozy with comfy chairs, couches and a fireplace. The rooms are a nice size with self-serve coffee and tea in each room to wash down the warm chocolate chip cookie you're given at check-in. Would...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Jennifer D
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

Thanks very much and we do hope to see you again! Lynne

Reviewed 6 October 2015 via mobile

We booked 2 nights at this hotel on Hilton website where it stated a free breakfast.mon first morning the maitre d told me we would be charged $30 for two I had to explain our booking with him and he phoned the front desk they made me feel like a freeloader. Customer service was appalling not usual Hilton standards. Also...

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Helpful?
2Thank Thomas M
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

Thank you for your comments. We are looking at our website to try to determine the confusion with the breakfast. We do offer packages that include breakfast, but that is not our standard offering. Thanks for letting me know.

Miami, Florida
Reviewed 6 October 2015

You do not book through the Hilton website. I stayed in this hotel and was greeted by the front desk clerk by stating that since I did not book my room through Hilton website I did not have the rights as other members. I am a Hilton Honors member and very well aware of the perks and all but this...

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Helpful?
2Thank TravelingTowels
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

Thank you for your comments and I assure you that all have been addressed with staff. Lynne

Bedford, United States
Reviewed 5 October 2015

We had to leave the premises at 10PM, at 3AM and at 3:30AM because a bad sensor; next day, when coming from work at 6PM next day, we were received by police and firetrucks and the alarm when off again at 6:30PM. Another co-worker had to be changed from his room at 2:30AM that night because a horrible noises coming...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Angel A A
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

Fire alarms are never pleasant and I can assure you that we would never choose to have them go off in the middle of night. The fire panel did malfunction and it took roughly 24 hours to get the equipment repaired. Having said that, our guests safety is our first concern, thereby the mandatory evacuation. I'm truly sorry that this...

Chicago, Illinois
Reviewed 5 October 2015

Very clean hotel, hallways look dated but the rooms were nicely decorated and clean. Hotel is away from the hustle and bustle of Boston. Front desk staff was friendly and courteous. Our room was facing the courtyard which was a nice view.

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Helpful?
2Thank imnot1099
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

I'm happy that you were able to enjoy the courtyard. Pretty soon it will be snow covered..... Thanks for your business! Lynne

Essex, United States
Reviewed 4 October 2015

A little generic. But overall very good. The breakfast was helpful and we enjoyed the fitness room. The room had a fresh scent. Too few linens, the bed frame was a little worn. Yet all linens were clean and the bed was comfortable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Barry & Anne P
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

Thanks for your review! Lynne

Moore, South Carolina, United States
Reviewed 3 October 2015

This hotel was very nice. It is VERY LARGE...Our room was in the farthest wing..3151. It takes about 10 minutes to walk to it inside the hotel. If you have any issues with walking, you might want to ask for a closer room to the front desk. Our room was very clean and the beds comfortable. The room we used...

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Helpful?
Thank Suzanne P
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

Thank you, and yes we are large! We do have several alternate entrances located throughout to accommodate a shorter walk. Please do ask at check in. Hope to see you again! Lynne

Atlanta
Reviewed 3 October 2015

Just returned from 4 nights at the Doubletree. We were surprised to find that this hotel does not seem to meet the standards of other Hilton properties and wondered if maybe it is 'independently' owned. The hotel is out-dated, the hallways and rooms are very noisy. It seems they have not updated anything in years except the bathrooms. Was awaken...

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Helpful?
1Thank AtlantaLuvtotravel
lynne_luongo, General Manager at DoubleTree Hotel Boston/Bedford Glen, responded to this review

We clearly did not meet your expectations and I am sorry for that. We will continue to work on our service levels. Thanks for letting me know. Lynne

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just a half-hour outside Boston, the hotel's rates and amenities make it a great family choice. ... more   less 

Additional Information about DoubleTree Hotel Boston/Bedford Glen

Address: 44 Middlesex Tpke, Bedford, MA 01730-1404
Region: United States > Massachusetts > Bedford
Price Range: $148 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Hotel Boston/Bedford Glen 3.5*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Orbitz, Travelocity, Expedia, Priceline, Hotels.com, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your DoubleTree Hotel Boston/Bedford Glen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Boston
Doubletree Bedford
Bedford Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Hotel Boston/Bedford Glen staff and other travellers.
14 questions
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Questions? Get answers from DoubleTree Hotel Boston/Bedford Glen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a very large hotel and found rooms on the second floor are more convenient as they are closest to the restaurant and lobby.”
gmrafferty, 15 Mar 2017 | Read review
“Ask for a room with a wooded view...”
ronw26, 22 Dec 2016 | Read review
“If you don't like to walk, ask for a room below 2050. My room was all the way down (2122) I had to walk nearly a quarter mile!”
  • Coffee station
Martina69, 26 Oct 2016 | Read review
“Make sure to request a room that doesn't connect to another one.”
MichaelB_CT, 9 Oct 2016 | Read review
“All rooms are excellent! The area is quiet and centrally located!”
Broke-and-Hungry, 1 Oct 2016 | Read review
5 of 5
Priceline
USD 116* /night
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Doubletree.comUSD 120
Hotwire.comUSD 120
CancelonUSD 149
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*Disclaimer
Prices are for 1 room, 2 adults
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