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Sheraton Silver Spring Hotel

Orbitz.comUSD 212*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 251*
USD 212*
USD 251*
USD 212*
USD 251*
USD 212*
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Sheraton Silver Spring Hotel
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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Seattle, Washington
Reviewed 5 days ago NEW

I'll have to say that if this had been our first ever stay at a Sheraton hotel we would never stay at another Sheraton. Fortunately, we know that the Sheraton brand is usually better than this hotel. The one upside is that the staff was very pleasant. But the rooms were not as comfortable as we had anticipated, and the...

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Helpful?
Thank JLWells
Topsham, Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I want to thank Anthony and Tabitha at the front desk making my two days at the Sheraton with my two puppies pleasant. They went above and beyond my expectations. I enjoyed the club level and had a blast. Anthony even helped me print information for a class I was taking.

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Helpful?
Thank 887fish
About Hotel's Favourite Review
GuestServiceCatie, Guest Relations Manager at Sheraton Silver Spring Hotel, responded to this review

Many thanks for your review! Our team strives to go above and beyond with each guest. It is wonderful to hear you mention two outstanding team members by name - we will pass on your kind words to ensure they are recognized. We hope your travels bring you back to with us at the Sheraton Silver Spring Hotel in the...

Ann Arbor, Michigan
Reviewed 1 week ago

I stayed at the Sheraton Silver Spring for three nights on a business trip, and was overall very impressed with the quality of this hotel. The staff were exceptional: very professional and friendly. All staff, from maintenance to housekeeping to concierge, consistently greeted me with cheer. They had all been well-trained to make their guests feel special and valued, without...

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Helpful?
Thank cookaa
Reviewed 2 weeks ago via mobile

Well run hotel and well set out They were superb in recognizing platinum status. Upgraded to a suite Lounge v good Layout downstairs open and b good, bar, Starbucks, computer area Gym was in the smallish side but well equipped Farther from Bethesda than I thought

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Thank Lesia B
Magnolia, New Jersey
Reviewed 3 weeks ago

Hotel is in a great location downtown near many shops and restaurants. We stayed at this hotel because we were going to a wedding and the couple had their wedding guest stay here. Checking in and out was pretty quick and easy. Room was clean and it was a great stay for one night. Note: There is a parking lot...

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1Thank Evelyn C
New York City
Reviewed 3 weeks ago

This hotel is "conveniently" located to Downtown Silver Spring and the Metro. I say "conveniently" because there is some walking involved and it may not be ideal for those that can't/don't want to walk. We arrived for a 2-night stay to just explore the city. Check-in was fairly easy. Our room was not ready so they offered a junior suite,...

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Helpful?
Thank NYSheDevil
Mumbai (Bombay), India
Reviewed 3 weeks ago

I spent one night at this hotel on a business trip. This is a mid-range Sheraton property with average facilities. The room was large enough with comfortable beds, a writing desk and a large screen television. The AC however was too noisy for a comfortable night's sleep. There were limited toiletries in the bathroom. Wifi in the rooms are complimentary...

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Helpful?
Thank bizyguy
GuestServiceCatie, Guest Relations Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you Bizguy for taking the time to let us know about your stay. I am thrilled to hear that our staff were both pleasant and helpful and that you found our new beds comfortable. Please know, you can contact the front desk at anytime for additional toiletries. Thank you again for choosing the Sheraton Silver Spring and we hope...

Reviewed 24 April 2017 via mobile

I am a Marriott's member. Was not allowed early check-in. Pool not open yet. Keys didn't work. Had to go back too desk. Had to call for towels. They took the dirty ones but didn't give is new ones. Also had to call for the in room coffee and cups twice. Have stayed at other local hotels without these issues.

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Helpful?
Thank Nancy O
GuestServiceCatie, Guest Relations Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you for sharing your experience with us. I am disappointed that we did not meet your expectations and can only imagine how you feel as a loyal Marriott member. We try to accommodate guests with check-in as soon as rooms are available, but unfortunately this can take longer depending on departures. We also strive to provide excellent customer service,...

South Holland, Illinois
Reviewed 15 April 2017

From check in to check out, the front desk as well as the support staff contributed to a seamless and productive work visit. Karen Snowden, Director of Food & Beverage seemed to delight in making each and every food and beverage choice a delightful experience. Togi Mahdere, Director of Rooms took a page of Ms. Snowden's playbook and turned any...

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Helpful?
Thank Mljgolf
GuestServiceCatie, Guest Relations Manager at Sheraton Silver Spring Hotel, responded to this review

We truly appreciate your team's recent stay and for providing such valuable and delightful feedback. Karen and Togi work tirelessly to provide nothing but the best in customer service, and I'm so glad that they both took such great care of you and your team. We will certainly make sure they are both recognized for their efforts. Thank you again...

San Diego, California
Reviewed 10 April 2017

I had a terrible experience with the Sheraton. I booked 15 rooms for a business meeting in the area (for people coming from 6 different states). We had a contract with them. They told us 3 days before we were coming into town that we never sent them names for a rooming list so they released our rooms! They never...

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Helpful?
Thank osquadprez
Togi M, Manager at Sheraton Silver Spring Hotel, responded to this review

Dear osquadprez, we apologize for any misunderstanding regarding this matter and for providing service below your expectations. We try to accommodate every group to the best of our ability and availability. Unfortunately, there was a disconnect during the contract period and subsequently our hotel sold out. We understand your frustration and again we apologize.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Sheraton Silver Spring Hotel is situated in the heart of downtown just minutes away from charming shops and restaurants, and quick access to anywhere in the Washington, D.C. area via the Metro which is only 3 blocks away from the hotel. The Sheraton offers complimentary shuttle transportation within 3 miles. For those trips that are outside the 3 miles the Sheraton has and in-house car service that is very competitively priced. The service is available for local runs as well as airports pickups and drop offs. Please call Guest Services for pricing. For your dining pleasure the Hotel has Mica Restaurant for Breakfast and Lunch.With a full menu and a breakfast buffet guests will be delighted with the choices available. Mica Lounge opens for Dinner and late evening snacks. Offering a Social Hour Menu from 5:00 PM to 7:00 PM daily with specials starting at $5.00. Mica has 6 Flat screen TV's so that travelers do not miss their favorite team or even their favorite Television series. The Sheraton also offer room service from 6:00 AM to 11:00 PM 7 days a week. For the extra special occasions the Sheraton has Jr. Suites and One Bedroom Suites available both with Club Lounge access. So when visiting Silver Spring, MD try out the newly renovated Sheraton and make sure to sign up for the SPG rewards program. ... more   less 

Additional Information about Sheraton Silver Spring Hotel

Address: 8777 Georgia Ave, Silver Spring, MD 20910-3715 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
Region: United States > Maryland > Montgomery County > Silver Spring
Price Range: $181 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Silver Spring Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Crowne Plaza Silver Spring
Silver Spring Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Silver Spring Hotel staff and other travellers.
6 questions
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Shawnee, Kansas
1 month ago
Winston Salem, North Carolina
9 months ago
11 months ago
Concord, New Hampshire, United States
over a year ago
Boca Grande, Florida
over a year ago

See all questions (6)

Questions? Get answers from Sheraton Silver Spring Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a room on a lower floor to use the stairs in lieu of waiting for the elevators.”
cookaa, 16 May 2017 | Read review
“Having a gold SPG account you can have free WiFi.”
887fish, 4 May 2017 | Read review
“Junior Suites allow access to Sheraton Lounge”
Legalgal25, 7 Apr 2017 | Read review
“ask for a north view room ”
marcella_hoehne, 5 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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