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Sheraton Silver Spring Hotel

Booking.comUSD 202*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 240*
USD 202*
USD 240*
USD 203*
USD 240*
USD 202*
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Sheraton Silver Spring Hotel
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6 Reviews from our TripAdvisor Community

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Reviewed 1 week ago NEWvia mobile

I am a Marriott's member. Was not allowed early check-in. Pool not open yet. Keys didn't work. Had to go back too desk. Had to call for towels. They took the dirty ones but didn't give is new ones. Also had to call for the in room coffee and cups twice. Have stayed at other local hotels without these issues.

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Helpful?
Thank Nancy O
South Holland, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

From check in to check out, the front desk as well as the support staff contributed to a seamless and productive work visit. Karen Snowden, Director of Food & Beverage seemed to delight in making each and every food and beverage choice a delightful experience. Togi Mahdere, Director of Rooms took a page of Ms. Snowden's playbook and turned any...

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Helpful?
Thank Mljgolf
About Hotel's Favourite Review
San Diego, California
Reviewed 2 weeks ago

I had a terrible experience with the Sheraton. I booked 15 rooms for a business meeting in the area (for people coming from 6 different states). We had a contract with them. They told us 3 days before we were coming into town that we never sent them names for a rooming list so they released our rooms! They never...

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Helpful?
Thank osquadprez
Togi M, Manager at Sheraton Silver Spring Hotel, responded to this review

Dear osquadprez, we apologize for any misunderstanding regarding this matter and for providing service below your expectations. We try to accommodate every group to the best of our ability and availability. Unfortunately, there was a disconnect during the contract period and subsequently our hotel sold out. We understand your frustration and again we apologize.

Charleston, SC
Reviewed 3 weeks ago

I visited for a 3 day work convention in early April 2017. My convention pretty much booked out a large part of the hotel. All of the hotel rooms are newly renovated and we stayed in a Junior Suite. Renting a junior suite allows you complimentary access to the private 16th floor Sheraton Lounge, an amenity we thoroughly enjoyed. The...

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Helpful?
Thank Legalgal25
Saint Louis, Missouri
Reviewed 3 weeks ago

I came to Silver Spring to visit my son who lives in DC; I found the hotel to be very clean and welcoming. The front desk safe was super sweet; May always greeted us we walked through the lobby. We took the Metro train into DC to check out the Cherry Blossoms and the Monuments. It was only a 6...

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Helpful?
Thank marcella_hoehne
GuestServiceCatie, Guest Relations Manager at Sheraton Silver Spring Hotel, responded to this review

I love your title! Thank you marcella_hoehne for choosing the Sheraton Silver Spring Hotel during your trip to visit your son. I am pleased to hear how much you enjoyed our location, recent renovation and that our team provided excellent service. I will be sure to share your kind comments specifically with May. I do hope the next time you...

Martinsville, Virginia
Reviewed 4 weeks ago

Having stayed at the Sheraton a few times I can honestly say this is a pretty decent hotel conveniently located near a Rite Aid in the event you need some first aid or over the counter supplies or even some snacks if you just feel like relaxing in your room. The front desk clerks have always been courteous and polite...

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Helpful?
Thank larrykoopa2001
GuestServiceCatie, Guest Relations Manager at Sheraton Silver Spring Hotel, responded to this review

Thank you larrykoopa2001 for taking the time to let us know about your stay. The WiFi you mentioned is thanks to our recent renovation and upgraded 500 MB connection. We are pleased to hear our staff provided great service and will pass on your kind words to our team. We also appreciate your feedback on our bikes and have made...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Sheraton Silver Spring Hotel is situated in the heart of downtown just minutes away from charming shops and restaurants, and quick access to anywhere in the Washington, D.C. area via the Metro which is only 3 blocks away from the hotel. The Sheraton offers complimentary shuttle transportation within 3 miles. For those trips that are outside the 3 miles the Sheraton has and in-house car service that is very competitively priced. The service is available for local runs as well as airports pickups and drop offs. Please call Guest Services for pricing. For your dining pleasure the Hotel has Mica Restaurant for Breakfast and Lunch.With a full menu and a breakfast buffet guests will be delighted with the choices available. Mica Lounge opens for Dinner and late evening snacks. Offering a Social Hour Menu from 5:00 PM to 7:00 PM daily with specials starting at $5.00. Mica has 6 Flat screen TV's so that travelers do not miss their favorite team or even their favorite Television series. The Sheraton also offer room service from 6:00 AM to 11:00 PM 7 days a week. For the extra special occasions the Sheraton has Jr. Suites and One Bedroom Suites available both with Club Lounge access. So when visiting Silver Spring, MD try out the newly renovated Sheraton and make sure to sign up for the SPG rewards program. ... more   less 

Additional Information about Sheraton Silver Spring Hotel

Address: 8777 Georgia Avenue, Silver Spring, MD 20910 (Formerly Crowne Plaza Hotel Washington DC Silver Spring)
Region: United States > Maryland > Silver Spring
Price Range: $189 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Silver Spring Hotel 3.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Crowne Plaza Silver Spring
Silver Spring Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Silver Spring Hotel staff and other travellers.
6 questions
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Shawnee, Kansas
9 days ago
Charles E Reviewed this property
Helpful answer
0
Votes
Not as helpful

I honestly don't know and I never made any enquiry as regards that. I did not require the service of the metro station in the course of my stay.

7 days ago
Winston Salem, North Carolina
8 months ago
Nancy K United States Reviewed this property
Helpful answer
0
Votes
Not as helpful

Hi, the free parking is on the weekend and July 4th (check out if free other holidays) in the lot behind the hotel down the hill. We paid in the hotel lot on weekdays. I think there is a discount if you ask in the hotel.

8 months ago
10 months ago
Veentage1201 San Diego Reviewed this property
Helpful answer
0
Votes
Not as helpful

It's not much. Check around since everything is fairly close in the area.

10 months ago
Concord, New Hampshire, United States
over a year ago
Togi M Silver Spring, Maryland Property representative
Helpful answer
0
Votes
Not as helpful

Thank you for the inquiry Lori. We do provide refrigerators upon request and there is a $15.00/night charge. If the request is for medication, it is complimentary.

over a year ago
Boca Grande, Florida
over a year ago
Monty B Rock Hill, South Carolina Reviewed this property
Helpful answer
0
Votes
Not as helpful

I would call the, and ask. When I was there, I did not see any pets, but there were three conferences going on. It would have been nice to see a few pets!

over a year ago

See all questions (6)

Questions? Get answers from Sheraton Silver Spring Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suites allow access to Sheraton Lounge”
Legalgal25, 7 Apr 2017 | Read review
“ask for a north view room ”
marcella_hoehne, 5 Apr 2017 | Read review
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