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Hilton Garden Inn Silver Spring North

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Traveller (57)
Room & Suite (41)
Dining (12)
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Overview
  • Excellent59%
  • Very good28%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“strip mall”(17 reviews)
“front desk”(72 reviews)
“panera bread”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Silver Spring North
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Silver Spring North
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (682)
There are newer reviews for Hilton Garden Inn Silver Spring North
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Traveller rating
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LanguageEnglish
390
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58
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16
Show reviews that mention
All reviewsstrip mallfront deskpanera breadconvenience storeroom was cleanminute drivechick filexcellent staywould definitely stay here againwalking distancecollege parkcookiesfridge and microwaverestaurants and shoppingfree parkinggreat place to stayfresh fruit
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21 - 25 of 678 reviews
Reviewed 12 February 2018 via mobile

We enjoyed our stay at your hotel but our stay was made better by the hospitality of Mrs. Ramat. She was positive and extremely helpful. We will stay at your hotel again in hope that she is there to support us. Thank You Mrs. Ramat...More

Thank Pamela M
Response from General M, General Manager at Hilton Garden Inn Silver Spring NorthResponded 4 weeks ago

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard...More

Reviewed 10 February 2018

Our stay here was great. Every interaction with the staff in any capacity, was met with professional and sincere desire to be helpful. The carpeting In the hallway and stairways needs to be updated, but that really means nothing during a stay when the rooms...More

Review collected in partnership with Hilton Garden Inn
Thank jamesrD1426UM
Response from General M, General Manager at Hilton Garden Inn Silver Spring NorthResponded 4 weeks ago

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Reviewed 9 February 2018 via mobile

My room and the gym are fine, but the restaurant is the worst ever. Breakfast and dinner are a trainwreck. The food is sub-par and the service is abysmal. The staff has no idea about customer service.More

Thank Jeffrey C
Response from daniel m, General Manager at Hilton Garden Inn Silver Spring NorthResponded 9 February 2018

Greetings Jeffrey C, Let me begin by apologizing for not meeting your expectations. Your satisfaction, in every aspect of your stay with us, is our top priority and to see that we dropped the ball in such a big way is disheartening and concerns me...More

Reviewed 9 February 2018

I would like to thank the night front desk guy for being so helpful I believe his name is Ashish, he is very helpful and knowledgeable at the front desk my reservation was kind of messed up and he help me straighten it out and...More

Thank Fernando W
Response from General M, General Manager at Hilton Garden Inn Silver Spring NorthResponded 4 weeks ago

Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More

Reviewed 8 February 2018

This is a wonderful Hotel. They have excellent rooms, I really love their pillows and all the hygiene products in the bathroom are excellent. Would recommend this hotel for business and pleasure trips. Very courteous and professional employees, specially Linda in the rooms and Gene...More

Thank Maria Emilia S
Response from General M, General Manager at Hilton Garden Inn Silver Spring NorthResponded 4 weeks ago

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
USD 127 - USD 258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Silver Spring
#1 Business Hotel in Silver Spring
#1 Family Hotel in Silver Spring
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 127 - USD 258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Silver Spring
#1 Business Hotel in Silver Spring
#1 Family Hotel in Silver Spring
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (41)
Dining (12)
Business Centre & Event Rooms (2)
Questions & Answers
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bravo45
24 April 2017|
AnswerShow all 3 answers
Response from MisterMet | Reviewed this property |
Friday's across parking lot. Nice hotel you will enjoy it
0
Votes
Susan T
30 December 2016|
AnswerShow all 3 answers
Response from trburkholder | Reviewed this property |
No. You can walk to one of the the bus stops, which are about a block away and take the Z6 or Z7 bus directly to downtown Silver Spring. That's about a 30-40 min ride in the morning. You could also Uber there, but it... More
1
Vote
MisterMet
29 November 2016|
AnswerShow all 2 answers
Response from Kristy N | Property representative |
Dear Future Guest, The walls are insulated so you will not hear your neighbor. If you have any further questions please contact the hotel at 301-622-3333. Thank you, Kristy Nase
1
Vote
Room Tips
"I think 2 floor is best for views"
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"The fourth floor was great not loud at all"
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"King size room is the best"
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"The second floor was quiet."
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