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Red Roof PLUS+ Washington DC-Rockville

Booking.comUSD 83*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Red Roof PLUS+ Washington DC-Rockville
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241 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof PLUS+ Washington DC-Rockville
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Showing 237: English reviews
Pittsburgh
Reviewed 20 August 2016

Place is fine, property needs some TLC. Super noisy at night from other guests, but you can't fault RRI for that. Deadbolt broken in room. Too tired to call down about it as I got in late. Fine for the price. WIFI strong in room.

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Helpful?
Thank divakeys
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you for taking the time to provide feedback regarding your recent stay. It's always a pleasure to hear from a customer. I'm sorry about the noise from other guests and the problem with your deadbolt. It was good to hear about the WIFI as we have recently upgraded it. It was also good to hear that you found...

Reviewed 31 July 2016 via mobile

I recently had a very important conference in the DC area and picked this location due to it being so close to Shady Grove metro station. My room was clean and quiet.The lady at the front desk Kellie made my stay. She was so welcoming and kind. She went above and beyond!The next time I'm in the DC area this...

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Helpful?
Thank Geno D
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Geno D, Thank you for taking the time to provide feedback regarding your recent stay. It's always a pleasure to hear from a customer. Kellie was elated to read your compliment. Your comments were inspirational for the entire staff. We want to provide clean and comfortable rooms with great service. Thank you again for sharing your experience. We do...

Brooklyn, New York
Reviewed 18 July 2016

I recently had a medical procedure that brought me to Rockville. From the experience of booking the room over the phone to my final departure, Miss Kellie was kind, polite patient and most of all a really pleasant person to deal with. Kelli gave the feeling of confidence you get when someone cares about her job, the people she works...

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Helpful?
Thank skiffb2016
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hi Skiffb, Thank you for providing feedback regarding your recent stay. We're very pleased to hear that you enjoyed your stay. I did take the time to read your review word for word to Kellie. It brought a big smile to her face. It's always important for our staff to hear comments like yours. We appreciate you taking the time...

Atlanta, Georgia
Reviewed 23 June 2016

For the price I expected a more. The inn is a typical Red Roof Inn (2 story outside entry) and the room was clean and well furnished. On the other hand the staff seemed busy and detached and weren't very helpful. Also for the price, about $100 a night, how about a little breakfast.

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Helpful?
1Thank Julio B
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Dear Julio B. Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you stay with us. I’m sorry to hear that our staff was not helpful; our staff is here to provide exceptional service to every guest please accept my...

Waldorf
Reviewed 13 June 2016 via mobile

My stay was interesting to say the least. The hotel is located in a safe area (I actually work in the area). However, so much of safety is about perception, rather then being grounded in reality. I checked in and there was an armed guard which lead me to think that either the hotel has experienced situations that justify the...

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Helpful?
Thank lrcurtis
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, It's disappointing for us to hear of any issue where a guest is disappointed with their stay. I am sorry that you didn't feel comfortable while at the hotel. On the nights that we do have an outside security onsite it is actually to provide for a safe environment for guests. We require them to be in uniform but...

Norridge, Illinois
Reviewed 10 June 2016 via mobile

I swore off staying at red roof in 2009 due to terrible accommodations and service but was stuck this past week! I was stunned at the room quality and decor. Either red roof has gotten their act together or I hit their best facility. The parking lot facing rooms exterior was clean and well kept .... Not so much with...

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Helpful?
Thank Bill L
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you for providing feedback regarding your current stay. We're very pleased to know that you enjoyed your stay and the comments about the improvements from your previous stay. We want to provide a clean, well maintained hotel that provides good service. We appreciate you taking the time to share your experience. We do hope to see you when...

Irwin
Reviewed 9 June 2016

Kelli The women who helped me book my reservation was outstanding. she was understanding and helpful. She went out of her way to make my stay pleasant. She is a true credit to the hotel. It is because of her that the next time I need a place to stay in the area I am going to the Red Roof...

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Helpful?
Thank Renee M
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room while you stay with us. I did share your comments with Kellie and it brought a big smile to her face. Thank you for your business and we hope to see you...

Rockville, Maryland
Reviewed 3 June 2016

I've been staying at RedRoof in Rockville, Maryland over the past six months for work. Aside from the hotel's excellent wireless Internet and other great features, Kellie at the front desk has been an absolute pleasure to talk to and get to know. She always greets me with a smile and we pick up the conversation right where we left...

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Helpful?
Thank scooie
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you very much for providing feedback on your recent stay. It was good to hear that our recent WiFi upgrade is being effective for our guests. It was nice to hear about your experience with Kellie. I have shared your comments with her which brought a big smile to her face. We want to provide a clean, well...

northeast US
Reviewed 14 May 2016

I'd give a 2 1/2 if we could. I've used mostly a quick stay after a long day in the DC area and too tired to drive home and needed a few hours sleep, or to meet friends coming from different directions for takeout and socializing (hockey mom here with friends all over the place) due to it's very easy...

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Helpful?
1Thank eastcoastgirlforever
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hello, Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean comfortable room. Thanks for mentioning that our location is an easy on and off Interstate 270. We're also located about a mile from the Shady Grove Metro Station on the Red Line. I...

Washington DC, District of Columbia
Reviewed 26 April 2016 via mobile

Rooms were ok, but I did not have wifi internet as the website was claiming. As adised by frontdesk I had to call to a third party in order to fix the connection, only to find out that I need to stand close to the wall to get wifi connection.

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Helpful?
1Thank Rob112002
William D, General Manager at Red Roof PLUS+ Washington DC-Rockville, responded to this review

Hi Rob, Thank you for staying with us and sharing your experience. You are a valued guest and it is our pleasure to provide you with a clean and comfortable room. I do apologize for your experience with the WiFi. I do want you to know that we are aware of the problem and have planned and scheduled an upgrade...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof PLUS+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Region: United States > Maryland > Rockville
Price Range: $102 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Washington DC-Rockville 2.5*
Number of rooms: 188
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Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Washington DC-Rockville staff and other travellers.
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Questions? Get answers from Red Roof PLUS+ Washington DC-Rockville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Super easy drive to the capitol. Lots of parking and food nearby.”
  • view from balcony near room 230
, 24 Apr 2017 | Read review
“Rooms on the front side”
knwill510, 3 Dec 2016 | Read review
“Request a room closer to the office. If near the office, the front desk staff can actually witness what is going on.”
Olynn99, 27 Oct 2016 | Read review
“Ask for Premium Rooms”
870assemm, 22 Aug 2016 | Read review
“The place is overall very quiet, surrounded by trees. As a medical tourist, I was given a ground floor room with handicap parking.”
skiffb2016, 18 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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