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Black mold everywhere, rude employees, vomit in the elevator, and loud all night. The room smelled musty even after letting the door open all day. Pool area very small and not clean. Think twice before booking
Perfect place on the beach .. great price for this time of the year in September.. My husband & I enjoyed our selves .. we will be back again.. the room was big, spacious & clean.. .. all the employees were very nice ... best...More
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Response from carouselresort, Public Relations Manager at Crystal Beach HotelResponded 14 September 2017
Thank you for sharing your experience at Crystal Beach Hotel. It's nice to hear that you had such a wonderful 3-day stay in our hotel and enjoyed our spacious and well-maintained rooms. We also grateful for your kind words toward our friendly staff who always...More
We had a great time enjoyed the bar and food there and perfect location to walk everywhere and the price was great . Was nice to have a pool at the hotel and got a great tan there.staff was great .thank you.
Bed linen was changed but top sheet was dirty with black streaks. Bathtub drain was clogged, preventing the water from draining. No wash cloths with bath towels and hand towels. Toilet paper was on the sink vanity as there was no toilet paper roller attached...More
The staff was friendly, the room and hotel was clean and the view was great.
I stayed in the Baltimore tower, which is not the building directly in from of the boardwalk but you can see the boardwalk and beach just fine. The decor was...More
Thank Melissa O
Response from carouselresort, Public Relations Manager at Crystal Beach HotelResponded 2 days ago
Melissa O, thank you for choosing Crystal Beach Hotel when planning your Ocean City getaway. We glad you had a comfortable stay in our spacious and newly renovated rooms with incredible ocean views. It is also nice to hear that you enjoyed our amenities such...More
Response from carouselresort | Property representative |
Thank you for your questions, Unfortunately, we are not a pet-friendly hotel, however, our sister property Coastal Palms Inn & Suites on 120th st is. For more information please call 800-641-0011. Thank you