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We have stayed here previously and we will not go back. The heating unit kept us up during the night and the thermostat was not working. The breakfast was average and no fresh fruit that Iwas expecting. The parking lot was icey and not east...More
2 Thank Squawbrook
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 14 February 2016
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will surely be looked into. We would like...More
I must say that after spending 3 weeks on the road and spending many nites in HiEx hotels, I was VERY disturbed with this property. I generally do not give a poor review to anyone, but I feel this property gives the HiEx brand a...More
2 Thank Dianna P
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 2 December 2015
Dear Dianna P,
Thank you very much for taking the time to share your thoughts and comments about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this...More
The place was immaculate. Super well maintained and had very nice staff. Lots of choices at the breakfast bar. We stayed here before taking a cruise from the port of Baltimore and it was only a easy ten minute drive to our ship. Clean, reasonable...More
We stayed in a king suite and it was very spacious. Wifi was available, but due to our room location (215), we were unable to connect (signal strength was not strong enough). Breakfast was average. Staff was very friendly and accommodating.More
Thank Gracie A
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 6 October 2015
Dear Gracie A,
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the room type...More
The staff was polite to me but complained to me about another guest needing assistance which delayed my checking in. The room smelled like cigarettes even though it was supposed to be non-smoking. Road noise was loud from my room. Beds comfortable. Wi-fi intermittent.More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North EastResponded 16 September 2015
Thank you so much for your review of our hotel. I am pleased to hear that you found the reception staff polite and beds were comfortable. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to...More
USD 86 - USD 151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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